Business Manager Regional
Resume:
YONELA PROFESOR GQWETHA
CONTACT: adm0q4@r.postjobfree.com
PERSONAL SUMMARY:
Strong powerful, dedicated, punctual, ambitious and hardworking individual. I enjoy working with, assisting and motivating team. Possess great potential to advance in the always evolving Sales sector. Able to co-ordinate, plan and execute effective business plan, marketing strategy and monthly reports, good communication, analytical, negotiation, staff development and leadership skills.
PERSONAL DETAILS
Identity Number: 870**********
Marital Status: Married
Gender: Male
Citizen: South African
Criminal offence: None
Health Status: Good
Language Proficiency: English, Xhosa and isiZulu (Speak, read and write)
Driver’s License Code 08
WORK EXPERIENCE:
BRANCH MANAGERSCSC
Company: Old Mutual Finance Jan 2015 – Mar 2017
Branch: Circus Triangle umthatha
BRANCH MANAGERSCSC
Company: Capitec Bank Jul 2014 – Dec 2014
Branch: Port st Johns
ASSISTANT BRANCH MANAGERSCSC
Company: Capitec Bank June 2012 – June 2014
Branch: Lusikisiki
SALES CONSULTANTSCSC
Company: Capitec bank Jan 2008 – May 2012
Branch: Lusikisiki Rhino Complex
OTHER EXPERIENCE
Regional Manager Duties (When Regional Manager on leave, meetings or otherwise occupied)
Compile weekly reporting & submit to Business Manager Operations
Responsible for conducting interviews
Host conference calls in the event something new needs to be communicated
Attend to any other query from the regions branches
KEY SKILLS
Planning and co-ordinating
Strong personality and sense of humour
Training, facilitating, developing and motivating skills
Interacting with people and strong team participating
Sound business acumen and marketing skills
Client service orientation
DUTIES/RESPONSIBILITIES
Key Result Areas (Key Performance Areas)
1. PROFITABILITY AND OPERATIONAL EFFECTIVENESS
Ensure That all employees understand the business objective
Provide regular communication with regard to progress against objectives
Monitor profitability and implement actions for improvement if need be
Monitor and control expenses against the budget
Facilitate effective implementation of policies and procedures
Evaluate potential safety risks and implement corrective action if need be
Act on audit problem areas and implement corrective actions
Ensure that all equipment is in working in order and ensure all malfunctions are reported and fixed
2. SALES AND MARKETING
Co-ordinate new client recruitment campaigns
Continuously analyse competitors positioning, strategy etc
Submit marketing proposals to the marketing department
Lias with marketing dept. and execute marketing strategy and activity planned
Continuously measure results and provide feedback to Regional manager and marketing department on initiatives
3. CLIENT SERVICE
Ensure fast, friendly and professional service to all clients
Responsible ultimately for regulating the client flow within branch
Act pro=active to potential problems areas regarding client service
Ensure branch housekeeping is done according to standards
Ensure all employees adhere to the prescribed dress code
Act as operational unit and be able to perform all functions as Sales Consultant
4. HUMAN RESOURCES MANAGEMENT AND ADMINISTRATION
Support and motivate team members
Induction and orientation of new staff
First point of reference to all personnel issues
Determine staffs training needs and highlight training deficiencies
Equip staff by proving training and giving regular performance feedback and coaching
Facilitate daily meeting according to prescribed agenda
Planning of staffing ensure optimum staffing during peak hours or days
Leave planning for staff
Provide input on staff selection procedure
QUALIFICATIONS:
MATRIC (2004)
School: Riverdene Secondary School (In Newlands west Durban)
Subjects passed: English, Afrikaans, isiZulu, Accounting, Geography, Biology, Travel and Tourism
ACHIEVMENTS:
Won be client service branch nationally 3 times in a row with team lusiki Rhino
Scored 15% Team Award for the first time since branch opened while heading the branch whilst BM was on maternity leave (was a consultant at the time ) making us the second highest achievers in the whole of the Eastern cape
COMPUTER SKILLS
MS Word, MS Power Point, MS excel, MS outlook, internet access, etc
REFERENCES:
LEIGH ANN ALLISON
Position: Regional Manager at Capitec bank and Old mutual finance
Cell: 081-****-***
Nkosi Memela
Position: Branch manager at Capitec Bank
Contact this candidate