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Experienced Customer Service

Location:
Bristol, PA
Posted:
April 27, 2021

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Resume:

Sade' McCleve

**** ****** ****** ******

Bristol, Pa 19007

adlzvx@r.postjobfree.com

267-***-****

Professional Summary:

Experienced and productive in customer service for over 10 years

Efficiently supervised and trained over 40 staff

Over 2 years of warehouse labor experience

Motivated and ready to develop new techniques

Experience:

Bucks County Emergency Homeless Shelter (B.C.E.H.S.), Levittown, Pa 2014 to 2017

Resident Life Assistant (RLA)/ Driver

Monitor surveillance cameras to ensure the safety of residents, employees and facility Maintain a clean and healthy working environment Attend to and keep account of all forms, incident/accidents, residents, meal counts, transportation needs, laundry, chores etc. Enforce that all rules, regulations and policies are followed Safely, promptly and accurately transporting individuals and bulk items to their designated areas or destinations.

Bottom Dollar, Levittown, PA 2011 to 2014

Assistant Manager

Assist all customers, associates politely and with a smile

Handle all financial services- safe encounters, tills, audits, change orders, loans, pick-ups, pay-outs, WIC, Money orders, Western Union etc.

Keep records of all transactions- In office: daily filing, shortages, overages, bank encounters etc. - Out office: refunds, voids, coupons, lottery etc.

Ollie's Bargain Outlet, Bristol, PA 2008 to 2011

Guest Service Supervisor

Successfully handled situations with outraged customers

Directed and supervised employees engaged in sales, reconciling cash receipts, and performing specific services such as doing returns/ damages for customers

Examined merchandise to ensure correct pricing and exp. dates met requirements

Silgan Plastics, Langhorne, PA 2005 to 2008

Lead Temp/ Reliever

Trained new hires, showing buildings requirements

Restocked all materials and supplies

Examined defective products and disposed of all contaminated appliances, explained how it’s

maintained or operated

Relieved associates for breaks/ lunch etc.



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