An interesting position with a growing companyy. I always strive to achieve better results than anticipated. Want to become a part of a team that works as a unit rather than a fragmented operation that doesn’t achieve results. I am a team player and I am always looking for better ways to do things.
1986–02-2021 United States Postal Service Berkeley, CA
Customer Services Supervisor
■Supervised and coordinated activities of workers engaged in servicing and promoting shipper accounts for parcel-delivery.
■Executed daily operations of mail delivery and retail services.
■Responsible to ensure proper staffing and completion of the mail delivery and distribution by cut off time each day.
■Discussed service to shippers with assigned representatives to develop plans of service.
■Ensured Letter Carriers were trained and well informed of Postal Procedures and Regulations.
■Managed front end window services at several stations and or offices.
■Prepared operating reports for management.
■Prepared work schedules and expedited workflow.
1986–2004 United States Postal Service Berkeley, CA
■Delivery of mail as a City Carrier.
■Maintain records from customers on route and ensured timely delivery of mail on a daily basis.
1981–1986 Bank of America Richmond, CA
Vault Teller Supervisor
■Increased regional sales from $25 million to $350 million.
■Managed 250 sales representatives in 10 Western states.
■Implemented training course for new recruits — speeding profitability.
1981 Richmond High School Richmond, CA
■General Education, Graduated, High School Diploma.
■Enjoy being with family, traveling and singing in church. Mountain biking, fishing.
■Fluent in English and Spanish.
■Letters of Appreciation, (Numerous) 1986-2010.
■Good Conduct Award 1986-2010, Berkeley Postmaster.
1203 CHELSEA • HERCULES, CA 94547 • PHONE 510-***-****
■Special Achievement Awards (Several), Bay Valley District Manager.
■Letter of Appreciation – Juneteenth Festival Coordinator 2006.
■Letter of Appreciation – Combined Federal Campaign 2004/
■Charles Patterson, Postmaster Berkeley
2000 Allston Way
Berkeley, CA 94704
■Thomas Cintron, Supervisor, The Home Depot
1531 Virginia Street
Berkeley, CA 94703
510-***-**** ext 460 Work
2466 Manchester Avenue
San Pablo, CA 94806