NEENU SACHDEV PMP, RMP & ACP

Fair Lawn, NJ ***** ● adlz25@r.postjobfree.com ● 201-***-**** ● linkedin.com/in/neenu

Senior Project and Program Manager PMO

Driven professional with over 25 years of experience specializing in Enterprise Program (Oracle, SAP, PeopleSoft, and Microsoft Dynamics), Program Management, Project Management, Mergers and Acquisitions, Digital Transformations, Process Improvement, Product Delivery, Technology Solutions, SDLC – Waterfall (20+ years) and Agile Methodologies (6+years). Hands-on experience with Team Building, Managing Budget/Scope/Schedule/Procurement Management, Regulatory Compliance, Risk and Audit, Feasibility and Risk Assessments, Performance Metrics Reporting, and Business Presentations. Diverse industry experience that includes Financial Services, Healthcare, Publishing and Telecom. Provided project and program governance across the entire project life cycle. Managed interdependencies between the program’s projects including scope, resources, schedule, and risks. Managed KPIs for both the program its underlying projects. Collaborative approach, excellent communication and presentation skills. Proficient in Office, Excel, PPT, Test Cases, User Stories, LinkedIn, etc. Experience in object-oriented Analysis/Design using UML methodology.

Ensured that all the programs are accurately reflected in the EPMO (Enterprise Program Management Office) and that the Regulatory Programs and Projects are compliant to metrics setup by the per Governance and EPMO including adherence to the KPI’s for Schedule and Costs to perform the health check and spot any issues and risks.

As a Scrum Master I have implemented Project Management/Best Practices and have communicated the vision of the product. Monitored the progress and provided timely feedback. Helped remove impediments faced by the team and encouraged CI (continuous integration), pair programing and removal of technical debt. Performed the Sprint ceremonies like Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective. Leveraged Jira reports to measure & monitor progress (Burndown charts, velocity, etc.) and helped the team understand and achieve the definition of Done.

Education

Master of Business Administration (MBA), Management Fairleigh Dickinson University, Madison, NJ, USA

Master of Science (MS), Computer Science, University of Florida, Gainesville, FL, USA

Master of Science (MS), Electronics and Communications Engineering, VRCE, Nagpur University, Nagpur, India

Certifications

PMI-PMP, #78367 since 2003

PMI-ACP, #2644219 since 2019

PMI-RMP #1658078 since 2013

Six-Sigma – Green Belt

IAM (Identity and Access Mgt)

IGA (Identity & Gov. Admin.)

KYC Certification

Certified SAFe Agilest 5.0 (#922*****-****) Scaled Agile -Scrum 2020

Agile - Scrum Fundamentals (#72585) SCRUMStudy 2015

Agile - Scrum Master (#72842) SCRUMStudy 2015

Agile - Scrum Product Owner (#384***********). International Scrum Inst. 2015

PgMP (In progress)

Customize Microsoft Dynamics CRM Online or On Premise

Microsoft Dynamics 365 (CRM, NAV, AX)

Professional Experience

Independent Consulting Key Client - RTI International Sep 2020 – Present

Sr. Project and Program Manager PMO

Performed consulting services geared to improve the organization’s security posture, by suggesting the vendor selection criteria for technology and implementation of IAM (Identity and Access management) solution.

Established an IAM Governance Framework, IGA (Identity and Governance Administration) Charter with the Scope, Governance Committee, Risks, Assumptions, and Success Criteria. Chartered a roadmap for Multifactor Authentication (MFA), User Behavior Analytics (UBA), Active Directory (AD) cleanup and IGA setup.

Skills and Technologies: IAM, RFI, RFP, Microsoft 365 (Teams, Microsoft Edge, SharePoint, Yapper, etc.).

MUFG - NY (Vice President) PMO April 2018 – Sep 2020

Sr. Project and Program Manager PMO

Performed an Infrastructure/Transformation project that replaced the legacy Anti Money Laundering (AML) Transaction Monitoring CRM application from Actimize to SAS by adherence to strict QA standards.

Risk Management and Compliance – Best practices. KYC process implemented at all levels. Trained in KYC.

Kept the project on track with respect to Scope, Budget and Schedule by performing the full Program and Project life cycle using a Hybrid Model (Agile/Scrum/Kanban) and SDLC. Budget for this project was 12.7 M USD (5.9 M in 2018 and 6.8 M in 2019).

Created and presented presentations for executive meetings including Steering Committees, Monthly Governance and stage gates for regular updates and providing the project health status.

This project was nominated for 2020 MUFG Presidential Award due to the thorough documentation and timely completion of the Program.

Skills and Technologies: Project Management, Program Management, Risk Management, Resource Management, IAM, IGA and Change Management. EPLC (Enterprise Project Life Cycle) and PWA (Project Web App), MS Project & Office 360, SharePoint, PPP Project Portfolio Portal, Clarity and Excel (Macros, Pivot tables, and v-lookups).

KPMG LLP - NJ June 2017 – December 2017

Sr. Project and Program Marketing Manager (Two engagements)

Successfully developed and deployed Marketing applications for EMA, AsPAC and AMR Regions. Responsible for the entire PMLC (Project Management Life Cycle), ALM (Application Lifecycle Management) and client onboarding. Budget size Managed was 9M USD i.e., 3M USD for each of the Regions using a hybrid model Agile/Scrum and waterfall.

The solution for successful launch in the AMR region was replicated in the EMA and AMR regions.

Skills and Technologies: Project Management, Program Management, Risk Management Resource Management and Change Management. SAP-CRM and MSD-CRM (Microsoft Dynamics). Managed Global teams in US, Netherlands, China, and India. Used Planview, Jira, Microsoft Project and ServiceNow.

JP Morgan Chase November 2016 – May 2017

Sr. Program Manager PMO

Successfully centralized the disparate systems of the Financial Risks systems for loans, commitments, and deposits to improve efficiency and performance. Managed Risks and a budget of 10M USD.

Covered seamlessly for the Senior Program Manager on a critical project while she was out on maternity.

Performed Scrum Master duties like Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.

Skills and Technologies: SDLC, Change Management and Release Management, Planview, Jira, Microsoft Project, Optic tool and ServiceNow.

MCGRAW HILL March 2016 – October 2016

PROJECT MANAGER/SCRUM Master (Three engagements) PMO

Conducted BST (Business System Transformation) for a PMO with 22 projects for OEM (Order Entry Management),

Skills and Technologies: SDLC, OEM, P2P, Project, Change Management and ServiceNow.

WYNDHAM November 2015 – February 2016

Sr. PROJECT/PROGRAM MANAGER PMO

Restored government mandated PCI compliance regarding their credit card risk as well as cyber security risk.

Skills and Technologies: Agile/Jira/Scrum, Planview, RAID Log, Malware, viruses, Cryptography, Identity and authentication, Cloud Security, Incidence response, Contingency planning and Change and Risk Management.

EMBLEM HEALTH March 2015 – October 2015

Sr. PROJECT MANAGER PMO

Deployed a three tier benefit system for EmblemHealth for lowering costs and enhancing benefits.

Skills and Technologies: Agile/Scrum, traceability Matrix, Jira, Change and Risk Management.

PBF ENERGY March 2014 – December 2014

Sr. PROJECT MANAGER PMO

Performed Data Migration of SAP - ERP system from Savvis Data Center to In-house. Improved response time to a few seconds from 7 minutes resulting in a savings of $3M per month.

Skills and Technologies: SDLC, Microsoft Project, SAP-ERP (AR, GL, HCM, Manager, MM, IT Managers and SD), Change and Risk Management SAP GRC (Governance, Risk, and Compliance (SAP GRC) to ensure your company meets data security and authorization standards.

MCGRAW HILL

ERP IMPLEMENTATION PROJECT MANGER (Three engagements) PMO November 2012 – March 2014

Performed the Oracle ERP split of McGraw Hill in two entities (Financial and Education) by building the PMO with 20 work streams and completing the split successfully, and by adherence to PMO QA standards.

Skills and Technologies: SDLC, Microsoft Project, Oracle-ERP (AP, AR, GL, MM, Security, P2P, WorkDay, HCM, MM and SD), Security, Disaster Recovery,

HORIZON BLUE CROSS BLUE SHIELD November 2011 – October 2012

PROGRAM MANAGER PMO

I have improved processes for Blue Cross and Blue Shield - Medicare and Medicaid division for Open Enrollment Verification (OEV) process that guaranteed completion of enrollment in a 14-day window.

Tasked with a key initiative of quantifying the amount of Late Enrollment Penalty (LEP) owed to BCBS and means of collecting the same.

Created workflows for Medicare as a Secondary Provider (MSP).

Recovered 5M USD for LEP, 4M USD for MSP and 4M USD for OEV process in 4 months.

Skills and Technologies Billing and Enrollment, OEV, MSP, Claims and Benefits, LEP and Visio Process Flows.

McGraw Hill (Platts) July 2011 – November 2011

PROGRAM & PROJECT MANAGER

Successfully upgraded Oracle ERP from ORACLE 11i To ORACLE 12.3.

Skills and Technologies: SDLC, Microsoft Project, Oracle-ERP (AP, AR, GL, MM, Security, HP-PPM, P2P, WorkDay, HCM, Manager, MM, IT Managers and SD), Security and Disaster Recovery.

Morgan Stanley December 2010 – July 2011

PROJECT MANAGER

Got the environments ready for joint applications resulting from the Joint Venture of Morgan Stanley and Smith Barney.

Facilitated the WAR room discussions and updated the management on the daily progress.

Skills and Technologies. HR / HRS (PeopleSoft), Mainframe, PCG, and LDAP. Used advanced Excel (functions like v-lookup, Pivot tables and Macros), Visio and PowerPoint for the work/data flow analysis.

Merrill Lynch / Bank of America April 2010 – November 2010

PROJECT MANAGER

Built an innovative strategy to leverage existing high-profile relationships to increase capital through up-selling and cross-selling.

Skills and Technologies. Agile/Jira, Planview, RAID Log, Excel, PowerPoint, and SharePoint

SAVVIS January 2010 – April 2010

INFRASTRUCTURE PROJECT MANAGER

Successfully performed Data Center Migration to outsource PRN Newswire on to Savvis PAAS take care of storage, maintenance, and monitoring. Managed daily status meetings, QC, and Issues Log.

Skills and Technologies. Agile/Jira, SOX, Planview, RAID Log, Excel, PowerPoint, Microsoft Project, Clarity, and SharePoint

ADDITIONAL ENGAGEMENTS September 1994 – January 2010

KPMG: Sr. Project Manager (First Engagement): Migrated KPMG Today onto the new SharePoint 2007 (MOSS) application server.

Sirius FM: Sr. Project of broadcast and entertainment: Assisted with the M&A related activities with the merger of Sirius Satellite and FM Radio.

UBS: Sr. Project Manager - Successfully managed a Ratings Change Project company wide.

Jefferies: Independent - Project Postpartum Analysis.

Honeywell: Sr. Project Manager - Created Consistent Look and feel for intranet projects.

Morgan Stanley: Designed marketing tools and templates. Assisted with the M&A related activities with the merger of Morgan Stanley and Smith Barney.

Bowne: Upgrade of PeopleSoft, Boss and Siebel.

Pearson Education, Upper Saddle River, NJ SR. MANAGER

Deloitte Consulting, New York, NY MANAGER E-BUSINESS

eMD.com Norcross, GA DIRECTOR IT

Nextel AND Nortel Communications Norcross, GA MANAGER IT

PMINJ, PROJECT MANAGER, New Jersey VOLUNTEER

Department of Health and Hygiene NY, NY PROJECT MANAGER

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