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Customer services or personal assistant

Location:
Oyo East, Oyo, Nigeria
Posted:
April 23, 2021

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Resume:

adlwg1@r.postjobfree.com

+234**********, +234**********

No 4 Hope street, off Olowo-Nla, Basorun, Ibadan, Oyo State. PROFESSIONAL EXPERIENCE

Business Studies Tutor 11/2019 to 10/2020

St Vincent College, Agbogugu, Enugu State

NYSC Place Of Primary Assignment

Tasks/Achievement

Coordinated all academic activities, collated results and supervised students.

Effectively assessed students’ progress throughout the term and assisted teachers and school management in identifying areas for improvement.

Evaluated students on their abilities, strength and weakness and organized remedial lessons when necessary.

Worked closely with the school management to efficiently plan and coordinate the schools curricular and extra-curricular activities.

Assisted in planning and organizing sport activities. SKILLS/COMPETENCIES

AREAS OF EXPERTISE

- Providing office and administrative support.

- Excellent Sales and Marketing strategies.

- Highly efficient in cold and warm calling

situations.

- Customer services, Customer Support and

Client retention.

- Social Media Marketing

- Adpet in Front office management and

reception duties.

- Microsoft productivity packages (Microsoft

Word and Excel).

- Teaching, Training and Development.

Telesales Executive 06/2019 to 10/2019

Opay Nigeria, Ikeja, Lagos

Tasks/Achievement

Responsible for sales activities; ordering, payment and kept cash records.

SHABA, WURAOLA OLAYINKA

An ambitious and result-oriented Business Administration graduate with high communication, problem-solving skills and the ability to deliver efficiently. Experienced in customer services, sales, marketing and office administration. I am approachable, well presented and able to establish good working relationship with a wide range of people from all walks of life. I am dedicated, responsible, and I pay attention to details in every task. PERSONAL INFORMATION

D.O.B: 28th Of July, 1994

Sex: Female

State of Origin: Kogi State

Languages: English, Yoruba and a

smattering of Hausa and Igala

Analytical Skills Self-Motivated Numeracy Skills Social and Interpersonal Skills Time Management

Verbal and Written Communication Expert Negotiator Multitasking Able to work independently and in teams

Organizational Skills Fast Learner

Plan, develop, execute and manage sales activities.

Educated customers via telephone calls and one-on-one interaction with extensive knowledge of products and services of the company.

Actively seek out new sales opportunities through cold calling, networking, referrals and social media marketing.

Compiled customer feedback and recommended service delivery improvements to management.

Ensure that new clients will grow into loyal customers by continuous follow up, interaction and support at service centers.

Resolved customers’ problems and complaints; explained the best solutions to solve all complaints and ensured complaints are treated timely. Marking Scheme Checker (Exams Assistant) 08/2015 to 09/2015 West African Examination Council (WAEC), Lokoja, Kogi State Tasks/Achievement

Reviewed and Verified marked scripts to ensure accuracy

Verified scripts and effect corrections in accordance with strict management guidelines.

Responsible for ensuring quality assurance of all scripts marked by external workers.

Provide routine report on work done.

Successfully coordinated and interacted with team members to ensure a smooth and stress free process..

EDUCATION

Bachelor Of Science (B.Sc.): Business Administration (2019)

Kogi State University, Anyigba, Kogi State

National Diploma (ND): Business Administration (2014)

Federal Polytechnic, Idah, Kogi State

Diploma: Digital Marketing and Sales (2019)

Shaw Academy

Senior Secondary School Certificate (2011)

Community Secondary School, Girinya, FCT, Abuja

REFERENCE

Available on Request

HOBBIES

MUSIC SURFING THE INTERNET

READNG TRAVELLING



Contact this candidate