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Customer Service Sales

Location:
Lagos, Nigeria
Posted:
April 23, 2021

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Resume:

FRANCA IDEGWU

adlw6m@r.postjobfree.com

080********

* ******* ***** *** ********* Street Ojodu, Lagos. SUMMARY

Enthusiastic, reliable, competent and friendly cashier with over 4 years of experience in handling accounts, records and providing outstanding customer service. Capable of selling products, meeting target deadlines under stressful situation and complies with established concept, ethics and standard.

SKILLS

Excellent communication skills to build good relationship with customers.

Good organizational and numerical skills.

Ability to handle large cash amounts with accuracy and efficiency.

Friendly and helpful

Proficient in using Microsoft Excel and Spreadsheets.

Capable of maintaining accurate book keeping procedures and general ledger.

Ability to review and resolve all allocated payments.

Effective time management and able to priortise.

Customer and information confidentiality.

Able to speak in a relaxed and sociable manner to customers from all walks of life.

Superb keyboard skills and able to type at a fast speed. WORK EXPERIENCE

Cashier / Sales Representative, Smart Stiches Fashion House, Lagos. 2017 – 2020s

Operated cash register and handled daily cash transactions

Issued receipts, refunds and change to customers

Directed customers and also assisted in making decisions

Increased sales by 20% in 4 months

Maintained a clean point of sales area

Kept daily reports of transaction

Bank Teller / Cashier, Atlas Microfinance Bank Limited, Abuja. 2014 – 2016

Processed banking transactions including deposits, withdrawals and payments.

Maintained accurate and complete transaction reports.

Verified over 30 customers transactions daily.

Promoted bank’s top services.

Opened new bank account.

Handled cash and card payment.

Entered cash transactions into the bank computer database.

Established good relationship with customers.

Processed cash deposits.

Kept cash receipt documentation.

Investigated and reported all discrepancies.

Maintained authorized currency level and cash balances. Sales Executive, Sterling Bank Plc. Rivers. 2012 – 2014

Provided information to customers on inquiries regarding retail products and services.

Coordinated with customers on account requirements.

Marketed bank products and services.

Handled banking sales.

Processed and verified all kinds of transaction.

Ensured that the services of the bank meet customer satisfaction. Auditor, Independent National Electoral Commission Headquarters, Abuja 2011 – 2012

(National Youth Service Corps)

Documented audit test and findings.

Collected and analysed financial data.

Examined documentation.

Performed review of account, payroll and purchasing records. EDUCATION

Federal Polytechnic Nassarawa. 2008 – 2010

Course: HND Business Administration and Management Studies. Benue State Polytechnic, Ugbokolo. 2003 – 2007

Course: OND Business Administration and Management Studies. REFEREES

Available upon request.



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