Date of Birth:
Microsoft (Word, Excel, PowerPoint, Outlook), Amateur Online Marketing(Private)
Writing, Reading, Photography, Research.
JOB TARGET: Currently looking for a stable position with an ambitious and rewarding company that offers excellent opportunities for development and career progression.
AREAS OF EXPERTISE:
Knowledge of food & beverages
International Bartender/Head Bartender
First aid lever 1
Terrae 3lectio Consulting: Self Employment
November 2020 – Current
Terrae 3letio is a company focused on improving the life of humanity in any way possible.
From helping struggling business owners get registered to helping them with finance.
On the other side of this spectrum, we are in the process of developing a terra forming system that will allow people to grow food and repair nature while doing so.
ARC Renovation and Construction: Site Manager, Driver, General Worker.
October 1st 2019 - Current
ARC is a company focused on delivering the best construction and renovation services possible. Being a Site Manger requires attention to detail as well as knowing what needs to be done, keeping track of what has been completed, and keeping in line with the requirements of the client; Time and specific requests.
Being a Driver for ARC has given me the knowledge of roads all around Centurion and Lynwood.
Being a General Worker had taught me a lot about building regulations as well as how to fix things that might not be in the normal skill range.
Lu'Mar 4 Life : Manager
November 1st 2018 – January 7th 2019
LLuMar 4 life is a corporate Massaging company. The team includes 7 therapists that do distress massages for clients in various companies. As the manager I am in charge of ensuring that all their work is done properly and effectively. As well as stock control and cashing up. Working here has taught me patients as well as helped me to learn how to be firm in how things are meant to be done.
Willow tree Pub and Grill: waiter
August 15th 2018 – October 31st 2018
Working for Willow tree has taught me a lot about working with customers of all walks of life. Being responsible of taking clients to tables and ensuring they get the best service I can deliver. Taking food orders as well as drink orders making sure clients are happy and satisfied.
Wings and Water guest house: all rounder
June 1st 2018 – July 15th 2018
I was in charge of all the incoming bookings and making sure that all day to day operations run smoothly. Making sure the suites are cleaned up to standard. Making sure the guests are satisfied and happy with their service. I was in charge of check inns as well as check outs.
While working at wings and water I gained:
•Experience using Knightsbridge (online booking system)
•Experience using Apex
•Experience in the daily operations of the guest house and what it takes to be a general manager and receptionist.
Kempinski Hotel (Qatar): Lounge Bar Manager
October 2017 – March 2018
While working at the Kempinski I assumed various roles, while working closely with the F&B Manager. From Hostess, to Waitress, to Bartender and Manager, I was always customer facing, and as Bar Manager I was not only responsible for the guests experience I was also responsible for staff morale and guidance.
While working at the Kempinski my duties included:
•Showing guests to tables as well as ensuring they first order is taken.
•Taking orders and delivering drinks in a fast and professional manner.
•Ensuring guest satisfaction.
•Making cocktails as well as any other drinks guests require.
•Stock orders and inventory.
•Briefing before opening for the day and making sure all the waitresses know what needs to be done and that it is done correctly.
•Responsible for any and all guest relations within the bar.
•Responsible for closing the cash and making sure everything is locked and safe.
Rovos Rail Tours (Southern African Countries): Hostess/ Waiter/ Assistant Bar Manager
February 2015 - June 2017
Working on a 5-star train requires 5-star service in everything, including the restaurant. While on duty at the train-hotel, which operates high value low volume tours throughout the Southern African countries, I would work throughout each tour which would take anywhere from 6 days to 42 days. At Rovos Rail Tours I assumed various roles, working as a Hostess, Waitress and Bartender/Assistant Bar Manager. With Rovos Rail, full Level One first-aid training was provided, as well as training in fire-fighting and emergency procedures. On-going wine and beverage training was also provided to ensure the standard was upheld. Discipline in maintaining self-image and cleanliness was a must.
•Being responsible for up to 6 guest suites.
•Maintaining cleanliness and comfort.
•Attending to guest’s needs and wants.
•Delivering food and drinks to the suites as well as guest interactions and ensuring that they are happy and satisfied with service.
•Being responsible for up to 70 clients with a team of 5 to 6 persons.
•Ensuring dietary requirements are met and the correct food and drinks are handed out to the correct clients.
•Fast and efficient food service in a set menu environment with the exception of dietary requirements.
•Being responsible for table set up as well as cleaning all equipment upholding hygiene standards.
•Loading all required alcoholic and non-alcoholic beverages.
•Knowing the origins of each wine as well as the pairing most suited for the taste.
•Once the train arrived back in the station, I was responsible for stock counting and offloading.
OK Mini Mart (Pretoria): Cashier
December 2014 - February 2015
Working extensively with cash handling as well as staff relations. Ensuring staff were on time and work was done correctly and safely. Maintaining quality of service as well as maintaining a safe and fun working environment.
Jurie Fritz (Pretoria): Mechanical Detailing & 3D modelling
May 2014 - November 2014 (part time)
Working and training in Auto Cad, helping in the design and measurements of Industrial Presses. The job included meetings with clients as well as correctly measuring and labelling of components. Making adjustments where necessary and explaining concepts to clients.
Kumon (Pretoria): Assistant Tutor
May 2014 - November 2014 (part time)
Helping and mentoring children from both primary and secondary school with Maths and English. Ensuring they understand and remember steps and methods to ensure fast and efficient ways of problem solving.
I am bright, talented and hard working with a friendly personality, able to work as part of a team. I have excellent communication & hospitality skills and a proven ability to ensure that all customer expectations are met to the best of my abilities. I am customer focused, highly organised with the ability to take on any new challenges.
Available upon request