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Sales Manager

Louisville, KY
April 21, 2021

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Louisville, KY ***** 502-***-****


• Strategic & Tactical Planning

• Account Development

• Target Marketing & Penetration

• Sales Team Training & Supervision

• Financial Reporting

• Competitive Sales Analysis

• Budget Management

• Inventory Distribution Control

• Broker & Vendor Relations

• Policy Formulation

• Sales Presentations & Closing

• Contract Negotiations


• Successful in outside sales, service, and project management strategically positioning multiple technologies and solutions

• Proven success in delivering PaaS and SaaS, Platform and Software as a Service

• Exceeded net new logo acquisitions by 150% and total revenue attainment by 117% in 2018

• Q12019 – 107.59% of MRR Plan and 117.02% of Revenue Plan

• Achieved Q2 Targets by May 2019 by 110%

• Developed a Go to Market strategy for Trace3 West Managed Services

• Managed Services is only team to have double digit growth 8 quarters consecutively

• Increased Managed Service Customer Base by 150% and servicing 30 + countries

• Goal and Quota Attainment –Successfully increased Cisco Hardware and Services Year over Year

• Consistently trained professional service engineers and account executives on Value Selling

• Designed, developed, and implemented global platform and software solutions to 1.2MM annually

• Reengineered the workflow of NOC operations to include electronic workflow and QA and QM

• Co-created current Sales and Service methodology with workflow, milestones, and risk register

• Developed and grew a regional Staff Augmentation business that exceeds $1MM annually

• Consistently meet and exceed quota attainment, margin thresholds, and internal MBOs PROFESSIONAL EXPERIENCE

Trace3 – Louisville, KY 2003 to Present

National Strategic Director of Managed Services, 2014 - Present

• Assisted service teams through two mergers and acquisitions while growing services by over 20% year over year

• Guiding and leading Sales and Service initiatives that lead to overall sales growth, improved GP, increase in Managed Services Revenue

• Key Highlights:

• 105.28% to Plan for 2018 26% YOY Growth for 2018 20% Sales Growth 5 Consecutive Years

• Developed MRR and Total Revenue managed streams Designed and implemented redundant NOCs

• Member of Several Channel Advisory Boards/Committees 2019 Schneider Electric/APC Partner Advisory Committee V.P. of Sales & Service Delivery, 2008 - 2014

• Working closely with the Sales Manager(s) and President/CEO, directed the Professional and Managed Services engagements

• Increased managed services revenue, grew number of certified engineers, and implemented a CRM and Ticketing System.

• 2011 Data Strategy Employee of the Year, 2012 Employee of the Month January & February Business Development Manager, 2004 - 2006

• Solution delivery focused on Wireless, Security, Collaboration, and Data Center opportunities Project Manager, 2003 - 2004

• Served as Senior Project Manager and Business Development Manager for a large opportunity in SLED account

• Assessment of technology, inventory and applications in environment of a 500-location city county facility Christian Academy – Louisville, KY 2006 to 2008

Assistant Director of Development / Director of Alumni Affairs

• Directed several key initiatives that led to nearly $1.6MM in dollars raised for athletics, teacher stipends, and facility upgrades

• Worked on team that developed the Alumni Magazine and Capital Team to raise $1MM for a new athletic complex EDUCATION & CERTIFICATIONS

Cisco Certified Sales Expert: Advanced Route Switch, Advanced Wireless, Advanced Security, ISE Graduate of Inaugural Cisco Channels University Program, RTP, NC Jefferson County Public Schools: University of Arizona, Gheens Academy Bachelor of Science, Sociology: University of Louisville (Louisville, KY)

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