WILLIAM M. GRAY
Louisville, KY ***** 502-***-**** adluzz@r.postjobfree.com
SKILLS
• Strategic & Tactical Planning
• Account Development
• Target Marketing & Penetration
• Sales Team Training & Supervision
• Financial Reporting
• Competitive Sales Analysis
• Budget Management
• Inventory Distribution Control
• Broker & Vendor Relations
• Policy Formulation
• Sales Presentations & Closing
• Contract Negotiations
KEY ACCOMPLISHMENTS
• Successful in outside sales, service, and project management strategically positioning multiple technologies and solutions
• Proven success in delivering PaaS and SaaS, Platform and Software as a Service
• Exceeded net new logo acquisitions by 150% and total revenue attainment by 117% in 2018
• Q12019 – 107.59% of MRR Plan and 117.02% of Revenue Plan
• Achieved Q2 Targets by May 2019 by 110%
• Developed a Go to Market strategy for Trace3 West Managed Services
• Managed Services is only team to have double digit growth 8 quarters consecutively
• Increased Managed Service Customer Base by 150% and servicing 30 + countries
• Goal and Quota Attainment –Successfully increased Cisco Hardware and Services Year over Year
• Consistently trained professional service engineers and account executives on Value Selling
• Designed, developed, and implemented global platform and software solutions to 1.2MM annually
• Reengineered the workflow of NOC operations to include electronic workflow and QA and QM
• Co-created current Sales and Service methodology with workflow, milestones, and risk register
• Developed and grew a regional Staff Augmentation business that exceeds $1MM annually
• Consistently meet and exceed quota attainment, margin thresholds, and internal MBOs PROFESSIONAL EXPERIENCE
Trace3 – Louisville, KY 2003 to Present
National Strategic Director of Managed Services, 2014 - Present
• Assisted service teams through two mergers and acquisitions while growing services by over 20% year over year
• Guiding and leading Sales and Service initiatives that lead to overall sales growth, improved GP, increase in Managed Services Revenue
• Key Highlights:
• 105.28% to Plan for 2018 26% YOY Growth for 2018 20% Sales Growth 5 Consecutive Years
• Developed MRR and Total Revenue managed streams Designed and implemented redundant NOCs
• Member of Several Channel Advisory Boards/Committees 2019 Schneider Electric/APC Partner Advisory Committee V.P. of Sales & Service Delivery, 2008 - 2014
• Working closely with the Sales Manager(s) and President/CEO, directed the Professional and Managed Services engagements
• Increased managed services revenue, grew number of certified engineers, and implemented a CRM and Ticketing System.
• 2011 Data Strategy Employee of the Year, 2012 Employee of the Month January & February Business Development Manager, 2004 - 2006
• Solution delivery focused on Wireless, Security, Collaboration, and Data Center opportunities Project Manager, 2003 - 2004
• Served as Senior Project Manager and Business Development Manager for a large opportunity in SLED account
• Assessment of technology, inventory and applications in environment of a 500-location city county facility Christian Academy – Louisville, KY 2006 to 2008
Assistant Director of Development / Director of Alumni Affairs
• Directed several key initiatives that led to nearly $1.6MM in dollars raised for athletics, teacher stipends, and facility upgrades
• Worked on team that developed the Alumni Magazine and Capital Team to raise $1MM for a new athletic complex EDUCATION & CERTIFICATIONS
Cisco Certified Sales Expert: Advanced Route Switch, Advanced Wireless, Advanced Security, ISE Graduate of Inaugural Cisco Channels University Program, RTP, NC Jefferson County Public Schools: University of Arizona, Gheens Academy Bachelor of Science, Sociology: University of Louisville (Louisville, KY)