Result oriented professional possessing over * years of experience in Technical Sales & Support, Service Operations, Installation & Commissioning, and Technical Maintenance in Radio Remote Control using for material handling crane.
Apprenticeship Training scheme for 1 year, as an Electrical technician in M.S.E.B.
Currently associated with Sheetal wireless Tech. Pvt. Ltd, Pune as Tech Support Engineer.
Explicit in break down analysis, corrective & preventive action analysis through troubleshooting tools and spares management.
Ability in motivating teams and delivering quality services to clients.
Strong relationship management, analytical and communication skills. Nilesh Narkhede
Mobile: +91-820******* ~ E-Mail: email@example.com Seeking assignment in Sales Support Operation / Quality & Application & with an organization of repute
Sheetal Wireless Technologies Pvt. Ltd. Is authorized dealer of IKUSI/DANFOSS Radio Remote Control in India from last 8 years. SWTPL provides trusted working solutions for voice, data, video & Radio Remote control for Industrial EOT Cranes, Hydraulics Material lifting applications. Key Deliverables:
Resolving Pre order & post order queries.
Review & study of customer enquiry.
Factory order booking, project management after receipt of order.
Prepare techno- commercial support to customer.
Follow up with customers from Enquiry to Execution of projects/orders for various activities.
Manage & Develop existing customers base & provide after sales technical support.
Provide necessary support & Training to the customers. Significant Highlights:
Handled requirement of Radio Remote controller for Blast furnace at JSW Dolvi Project. Where handled all Per & Post order queries. Designed Radio remote control, selection of the Key switches, Joystick & Rotary Switches for the specified operation was also part of the project. Since Sept’18 – Sheetal Wireless Technologies Pvt Ltd, (IKUSI/DANFOSS), Pune Engineer: Techno Sales & Tech Support Engineer
• Managing entire after sales, service and customer care operations with a view to achieve business objectives and ensure top line and bottom-line profitability
• Scheduling predictive, preventive and breakdown maintenance of equipment’s during operations cycle.
• Proactively identifying areas of obstruction / breakdowns and taking corrective steps to rectify the equipment’s through application of troubleshooting tools.
• Anchoring & planning installation of various equipment.
• Conducting tests & inspections to ensure operational effectiveness of systems, effectuating maintenance plans for machines and equipment.
• Coordinating or the identification of training needs of employees for upgrading their technical skills.
Aug’09-Aug’10 ~ M.S.E.D.CO.LTD Savada Div.
HBC-Radiomatic India Pvt. Ltd. Is 100% subsidiary of HBC-Radiomatic GmbH (Germany). HBC is dealing in the field of Radio control system used in the industrial purpose. HBC products are working on the principal of wireless mode on RF frequency band. All radio control systems sold in India are based on these frequency bands. HBC provide the radio control system from 100m to 5Km of range Key Deliverables:
Installing new machines and conducting demonstrations for Operators with reference to the manual.
Identifying the faults and rectifying the same.
Ensuring that operative and preventive maintenance schedule is followed regularly.
Quality checks for new RRC systems & do configurations as per end user requirement.
Planning for handling the quarries related with service.
Handling warranty claim issue & service operations regarding the same.
Handling assembling & wiring procedure of radio control system as per customer circuit diagram.
Instrumental in providing online telephonic support on technical issues to all customers located in different part of India.
Took part in special Technical Training program at HBC-RADIOMATIC GmbH, Germany. During training, period gone through hands-on training on various transmitters, receivers & trans-receivers of the systems. It also covered hands-on training on RF module, Encoder & Decoder module. PWM card module & different type of antennas. Programming & configuration of the systems. Customer management, Inventory & quality management was also covered during training.
Identifying the faults on electric distribution line and rectifying the same.
Ensuring that Transformer operative and preventive maintenance schedule is followed regularly.
Attending and resolving clients’ queries & issues regarding services.
Planning for handling the quarries related with service. Significant Highlights:
Completed NCTVT in M.S.E.B at Jalgaon Division Raver With 63.26%, in 2011. PROJECTS UNDERTAKEN IN GRADUATION DEGREE
Project Title: Speed control of DC Motor using a Load Cell. Description: Project was based on convert mechanical energy displacement into electrical energy
PROJECTS UNDERTAKEN IN POLYTECHNIC
Project Title: Traction Schematic electrification and 3 Phase Resistive Load. Description: Project was based on to know traction electrification & load nature of 3 phase resistive load.
2016 B.E. in Electrical from Trinity college of Engg. & Research, PuneUniversity, 60.66%. 2012 Diploma in Electrical from Government Polytechnic Jalgaon with 69.35%. 2011 NCTVT in Electrical from M.S.E.D.CO.LTD, Savada with 63.26%. 2008 ITI in Electrical from Ujjwal Industrial Training Center, Jalgaonwith 81.58%. 2006 X from Nashik School Board with 58.98%.
Since Jan’17- July’ 18 HBC-Radiomatic India Pvt. Ltd. (German MNC), Pune Engineer: Service Engineer
IT SKILLS: Well versed with Windows.
Participated in “Quiz competition & “LAN Gaming (CS) organized by Dept. of Mech, Sharm Sadhana Bombay Trust’s college of Engg &Technology, Bambori.
Active participant in cultural and sports events in college.
Participated in “Aqua robot & “Project Competition” organized by Dept. of Elect, Modern college of Engg
Experience of leading the team in various outing events like Industrial Visit. PERSONALS DOSSIER
Correspondence Address: Flat No. 902, Uttam Townscape, Near Serene Hospital, Vishrantwadi, Pune - 411015, Maharashtra, India
Date of Birth: 30th April 1991
Permanent Address: 32/1 Jeevan nagar, near Ramanand nagar, Jalgaon-425001, India. Passport Detail: Passport Number Z3891351
Language Known: English, Hindi & Marathi.