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Security Officer Customer Care

Location:
Dubai, United Arab Emirates
Posted:
April 20, 2021

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Resume:

Curriculum Vitae

KHIM BAHADUR THAPA

Address : Oasis Village, Al Qouz Dubai Mobile : 052*******

Email : adlt5m@r.postjobfree.com

OBJECTIVE:

I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself with hard work, perseverance and dedication.

SKILLS / ABILITIES:

• Hard Working, Quick Learner, Organized

• Ability to maintain daily activity report

• Ability to stand for long hours without sitting

• Physically fit and Pro-Active

• Apprehended Professional shoplifters

• Can communicate both oral and written process

• Can work supervised or unsupervised

• Excellent in customer care service oriented

• Over seven years experience as Security Guard

• Comprehensive problem-solving abilities. Excellent verbal and written communication skills. Ability to deal with people diplomatically, quick adherence to newer technologies, willingness and zeal to learn.

WORK EXPERIENCES:

• Security Officer in Berkeley Security Services ( Currently Working ).

• Nepal Army-2 years (2060B.S-2062B.S)

• Safety assistant in Grand mosque Abu Dhabi UAE (2006A.D to 2009A.D)

• Hawk Security Services. (2010A.D – 2014A.D)

• Security officer in Sheraton Deira Hotel

• Security officer in Marriot Harbor Hotel Suites – Dubai Marina

• Security officer in Marriot Executive Apartments

• Security Officer in Madinat Jumeirah Hotel & Resort (2014A.D -2017 A.D)

• Acting Security Supervisor in Madinat Jumeirah Hotel & Resort ( 2017 – 2020 )

• Event security ( worked in world government summit, world economic forum, world Islamic economic forum, international Interpol submit, Dubai world cup( horse racing), Global women forum etc. )

DUTIES AND RESPONSIBILITIES:

I am responsible for ensuring the safety of everything around me and my duties are as follows:

• Fire Patrolling, securing and monitoring the premises

• Observing departing personnel to protect against theft of company property

• Using the correct radio voice procedure

• Producing written report

• Maintain daily inspection logs and incident report

• Looking as lost and found handed over and also send by email

• Update with colleagues on swapping over shifts

• Maintained visible security presence to deter shoplifting theft and other criminal activity

• Lost and found items procedure encode and place the barcode to articles and kept in drawer according to type of articles example valuable or non valuable items, foods and alcohol etc.

• Charity and police coordination for handling over the unclaimed item

• Alcohol and foods and cosmetic item Disposal every week

• Answer telephone in professional and timely manner.

EDUCATIONAL BACKGROUND:

• School leaving certificate

SUMMARY OF CERTIFICATIONS:

• First aid training from – Dubai police academy and SIRA

• Basic life support security guard – SIRA

• Fire safety foundation and proper use of fire extinguisher –SIRA

• Certificate of Appreciation – Madinat Jumeirah - 2016

• Certificate of Recognition – Madinat Jumeirah – 2016

• Certificate of Appreciation – Madinat Jumeirah March 2016

• Certificate of Appreciation – Madinat Jumeirah September 2018

• Excellent Performer – 2016

PERSONAL INFORMATIONS:

• Height : 5.10

• Weight : 78kg

• Civil status : Married

• Language Spoken : Nepali,English & hindi

PASSPORT & VISA DETAILS:

• Passport Number : 08783038

• Place of Issue : Nepal

• Date of Issue: 12/05/2015

• Visa status : Employment Visa

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

KHIM BAHADUR THAPA



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