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Stephanie E. Kling

330-***-**** *** 29th Street NW, Barberton, Ohio 44203 adlpvs@r.postjobfree.com Skills Summary

• Highly proficient in spreadsheet applications, word processing, database management systems, PowerPoint and Tableau

• Consistently recognized for skills in organizing and prioritizing tasks, meeting deadlines and commitments in a fast-paced work environment and managing projects without direct supervision

• Skilled at learning new concepts quickly, working well with others and communicating ideas clearly and concisely

• Known for meticulous attention to detail

Experience

Senior Provider Network Data and Reporting Analyst, October 2019 to Present Medical Mutual of Ohio

• Receive, gather, analyze and organize data from multiple sources for data manipulation and reporting

• Ensure data integrity through consistent monitoring, testing and auditing of data

• Oversee the developmental planning and design of reports in Tableau across the provider networking and credentialing units

• Automate the processing of inventory and production data to create on- demand metrics reporting in Tableau that report users can run as needed for real-time analytics

Selected Accomplishment: Created interactive productivity analysis reports in Tableau for the credentialing, provider data and quality assurance teams with global filters and date parameters to measure actual productivity versus goal based on net work hours, reducing manual reporting work by 12 hours weekly. Sales Data and Reporting Analyst II, April 2018 to October 2019 Medical Mutual of Ohio

• Assessed, defined and developed recurring and ad hoc report deliverables from multiple data sources to meet internal and external requirements

• Created and maintained reporting databases, including tables and queries

• Evaluated workflows to automate and streamline existing reporting, data collection and data transfer processes to enhance business efficiency Selected Accomplishment: Developed enhanced reporting capabilities using business intelligence tools (i.e., Tableau) to provide analytical results in an organized, visual manner with trending and drill down functionality for Executive staff, sales leadership and other key stakeholders to help achieve sales goals, increase sales productivity and improve services.

Senior Proposal Specialist, April 2016 to April 2018 Medical Mutual of Ohio

• Acted as the project manager responding to RFPs, including high-profile projects; prepared, coordinated and packaged final proposal responses to meet RFP requirements and department standards for accuracy and quality

• Created and maintained standard proposal response content using Expedience database software and ensured accuracy of the content

• Maintained and modified the Proposal Unit RFP Access tracking database; extracted data to organize and create various ad hoc reports for department and business needs, including board meetings

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Selected Accomplishment: Researched new database software for standard proposal response content, presented findings to management and recommended the best software option based on department and job needs. Successfully implemented the new software (Expedience) ahead of schedule and trained Proposal Unit staff on the use of the software.

Proposal Specialist, July 2015 to April 2016

Medical Mutual of Ohio

• Project lead in responding to RFPs including preparing, coordinating and packaging responses to meet RFP requirements and department standards

• Provided appropriate guidance to Sales regarding technical aspects of the RFP based on job and Company knowledge

• Contributed to the upkeep of the Proposal Unit database of standard proposal responses in RFP Machine

Selected Accomplishment: Demonstrated initiative and the ability to grasp new concepts quickly when entering the health insurance industry in July 2015 by using self- service tools, Company- and manager-provided training to learn the industry and effectively contribute to the department and Company immediately; I was promoted to a Senior Proposal specialist within nine months of being hired. Accounting Specialist, November 2013 to July 2015

Babcock & Wilcox Nuclear Energy, mPower and Generation mPower

• Prepared and processed weekly and semi-monthly payroll for entire division through SAP software; generated, analyzed and provided ad hoc payroll reports to upper management as needed

• Extracted SAP time and material data and manipulated within Excel to help evaluate and monitor project-specific budgets, cash flow projections and monthly project financial reconciliation

• Examined, processed and approved vendor payments and documents such as invoices to disburse funds

Selected Accomplishment: While reconciling Project Actual Cost items, discovered

$500,000 of unbilled charges to the customer.

Proposal Specialist, September 2009 to November 2013 Babcock & Wilcox Nuclear Energy

• Planned, organized, developed and expedited critical components of prequalifications and proposals including companion presentations

• Created the initial Proposal Schedule and Proposal Division of Work for the company and its subcontractors, then monitored and adjusted throughout proposal development

• Edited and proofread all proposal, marketing and presentation materials to ensure consistency and proper use of grammar and style Selected Accomplishment: Developed and implemented formal lessons learned procedures for proposal planning, proposal task completion and full customer compliance.

Education

Bachelor of Arts in Psychology, Summa Cum Laude, GPA 3.995 out of 4.0 The University of Akron, Akron, Ohio

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