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Manager Front Office

Location:
Ponca City, OK
Salary:
Negotiable
Posted:
April 14, 2021

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Resume:

**** *. **** ******

Tulsa, Oklahoma, *****

(***) 409 - 4381

adlowz@r.postjobfree.com

LUIS NAZARIO

PROFILE

Award winning and self-motivated goal orientated team leader that is passionate about achieving service excellence in this fast paced and ever changing environment. I advocate attention to detail and dedication in building winning teams.

Authorized to work in the United States for any employer.

EXPERIENCE

TASK FORCE GENERAL MANAGER

Ruffin Hotel Group

January 2020 –Present, Tulsa Oklahoma

Full Service General Manager working with multiple brands. IHG, Starwood and Marriott properties. Currently opening a Marriott property. General Manager for a 315 Full Service Wyndham property with 25000 SF of meeting and boardroom space. Responsible for 10 million dollars in room revenues that also includes Food and Beverage outlets and Banquets.

GENERAL MANAGER

O Reilly Hospitality Management

July 2018- January 2020, Tulsa Oklahoma

HOLIDAY INN TULSA CITY CENTER

221 room full service property with 10000 SF of meeting and boardroom space.

Responsible for 5.3 million dollars in room revenues that include food and beverage outlets and Banquets.

3 consecutive QA scores over 92% overall through training and follow up for all departments. Converted the property to a training property for Holiday inn hotels. Certified General Manager with IHG.

AREA GENERAL MANAGER

CNA Hotel Group, Houston Texas

Aug 2015- July 2018

HOLLIDAY INN KEMAH BY THE BOARDWALK, BEST WESTERN, HYATT PLACE

Overall Supervision of properties. Oversee implementation of Trainings and assuring all brand policies and procedures are met. Combination of 600 rooms. Standardize operational control of all departments that also include Food and Beverage, Sales and Marketing and Banquets. Assist General Managers with Budgets for all properties. Direct communication with owners and partners on a daily monthly and quarterly basis.

GENERAL MANAGER

SJS Hospitality

2012- 2015

Marriott Courtyard Atlas Building. Tulsa Oklahoma

Oversee implementation of Trainings and assuring all brand policies and procedures are met. 119 room property with 3500 SF of meeting space. Operational control of all departments that also include Food and Beverage, Sales and Marketing and Banquets. Responsible for 3.7 Million dollars in revenues.

GENERAL MANAGER

Aquarius Vacation Club and Golden Sands Villas, Puerto Rico

2008- 2012

DIRECTOR OF ROOMS DIVISION

Presidion Hotels

Mayo Hotel and Residences

2006-2008

DIRECTOR OF ROOMS DIVISION

Bahia Marina Condo Hotel, Puerto Rico

2004-2006

DIRECTOR OF HOUSEKEEPING

Wyndham Hotels, Puerto Rico

2001-2004

DIRECTOR OF HOUSEKEEPING

Hyatt Hotels and Resorts, Puerto Rico

1997-2001

CONDADO PLAZA HOTEL AND CASINO

Front Office Manager

Night Manager

Assistant Security Director

1992-1997

ACHIEVEMENTS HIGHLIGHTS

Certified General Manager for IHG and Marriott.

General Manager of the Year for Marriott 2013

EDUCATION

BACHELOR OF ARTS

UNIVERSITY OF PUERTO RICO

Business Administration



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