LOUWANA CRUSON

**** ***** **

MESQUITE, TX *****

adlk73@r.postjobfree.com

Cell#214-***-**** / Hm#972-***-****

Work History

Guardian Healthcare/Evolution Health, DALLAS, Texas

Intake Administrative Assistant, Intake Coordinator, Data Entry, Receptionist

May 10, 2017 – Feb 4, 2021

Intake Administrative Assistant enters patient information, complete patient profiles as well as scans and upload documents to patient charts. Answer phones and emails and respond or forward to correct departments.. Work closely with Dallas Branch Manager on Agent Summary Reports, Hospital Lists, Patient Dialysis Lists, Recerts Lists, Welcome Calls. Call Hospitals daily to confirm patient admits and discharges, create hospital lists and send to Dallas Branch Manager and HCC’s. Prepare SOC Packets for Nurses/Therapists to hand-out to patients on their first visits. Helped out other Departments as needed.

ABC Behavioral HEALTH, DALLAS, Texas

Medical Records Clerk

Sept. 10, 2012 – May 05, 2017

Medical Records Clerk. Maintains all patients charts on computer filing system, update demographics, addresses, phone numbers, contact information. Faxes or encrypted email records requests to Attorneys, other Doctor’s offices, government offices, etc…Insert any lab results in charts for Doctors to review. Answer phones, schedule follow up appointments. Job includes multitasking, filing, faxing, copying, printing, scanning, answering phones, returning calls, clerical, data entry, customer service, emails, helping with billing dept., help out in clinic when nurse is on break, lunch, or absent that day, licensed notary.

United Healthcare Insurance, PLANO, Texas

(IPC) Inpatient Coordinator

Dec 03, 2001 - Nov 17, 2011

(IPC) Inpatient Coordinator. Manage multiple methods of census notification. Receive admission notifications for current, future, and retrospective admissions from facilities and/or Inpatient Care Managers (ICMs). Fax or call Facilities for discharge dates. Call Dr's offices to confirm dates of surgeries. Proof read all incoming cases to make sure everything is correct and forward to correct Nurse or ICM, or IPC following case. Job included administration, clerical, data entry, customer service, phone work. Medical coding for inpatient and outpatient cases.

Texas Health Choice, Dallas, Texas

Administrative Assistant

Apr 23, 2001 - Nov 30, 2001

Provide secretarial and clerical support to Manager, Case Manager, and Social Worker in the Care Coordination Dept. Handle multiple projects simultaneously. Type and/or edit various UM reports, maintenance of calendars, scheduling of meetings, copying, filing, and distribution of various UM reports, phone coverage. Medical Coding.

OFFICE TEAM, Dallas, Texas

General Office

Oct 11, 2000 - Apr 23, 2001

Administrative Assistant, General Office, Data entry, File Clerk

Temporary Service, sent out on various job assignments: Receptionist @ Fobare Commercial, General Office @ Texas Health Choice

1ST HEALTH CLINIC, Mesquite, Texas

Chiropractic Asst. / Office Mgr.

Mar 02, 1999 - Oct 09, 2000

Office Manager, Notary, Chiropractic Assistant, Customer Service, Phone Reception, Scheduling, All Bookkeeping Functions, Billing, Posting. management and organizational skills, data entry (Eclipse Software) Set patients up on therapies (ie ultra sound, diathermy, e.m.s., etc. ) Perform pre-employment physicals for MISD. Medical coding.

Student, Texas

Student Eastfield College

Sep 15, 1998 - Oct 09, 2000

Continued Education, G.E.D. (11-13-98), Computer classes, Received certificates for Intro to PC, Windows 95, Excel 97 Level I, II, & III, Word 97 Level I, II, & III Access 97Level I, II, & III, Powerpoint Level I & II, Intro to Microsoft Office, Internet Level I, Internet Explorer, Web Page Design, DOS Level I (received Highest Honors in DOS Feb. 19, 2000), Beginning Keyboarding and received Computer Application Certification, and How to take charge of the Front Desk, Data Entry

ALBERTSONS, Mesquite, Texas

Floral Manager

Jul 17, 1992 - Jun 09, 1999

Management & Organizational Skills, Scheduling, coordinate all sales promotions and holidays. Maintain daily logs, weekly sales, monthly inventories, customer services, order supplies, design floral arrangements, bouquets, corsages, plants, balloons, special orders

H.E.B, Killeen, Texas

Cashier & Floral Helper

Mar 02, 1990 - Jun 01, 1992

Operate register, customer service, daily logs, order supplies, monthly inventories. Build and dismantle displays. Make floral arrangements, bud vases, bouquets, and corsages. Water plants and flowers, blow up balloons.

Express Services, Temple, Texas

General Office/Receptionist/File Clerk

Jul 02, 1987 - Mar 01, 1990

Temporary Service, sent out on various job assignments: Mailroom @ Temple Telegram, Leasing Agent @ Twin Oaks Apt, with Lexford Properties in Temple, TX

Greyhound Temporary Personnel, Farmers Branch, Texas

General Office / Sales

Jul 02, 1982 - Jul 01, 1987

Temporary Service, sent out on various job assignments: Apt Manager @ MacArthur Square Apt,, Irving,TX. Dumont Inc., Assembly-Line @ Apple Computers,Mailroom @ Texas Instruments

Kriss Dry Cleaners, Live Oak, Texas

Counter Help

Nov 30, 1981 - Jul 01, 1982

Wait on customers, take in clothes, tag & bag them, clean store, operate cash register, light bookkeeping, answer phones, get change for store.

Housewife and Mother, Universal City, Texas

Housewife and Mother

Aug 31, 1980 - Nov 29, 1981

Stay at home Mother and wife

Neal Fina Inc, Universal City, Texas

Store Manager

Jul 16, 1979 - Aug 30, 1980

Upkeep of store, daily reports, time cards, make bank deposits, bookkeeping, stocking and ordering supplies. Write out checks for all the different Beer Companies, operate cash register, took readings off of gas pumps and tanks, cleaned restrooms, supervised 3 employees, make out their work schedules.

Sippel's True Value Hardware, Universal City, Texas

Sign Maker and Cashier

Sep 29, 1978 - Jul 15, 1979

Make signs for sales and store advertising. Make duplicate keys. Operate cash register. Help customers.

Woolco Dept. Store, Live Oak, Texas

Sign Maker

Apr 30, 1978 - Sep 20, 1978

Make signs for all the Depts. and store advertising. Check to make sure all Depts. properly displayed signs. Operate cash register when needed.

Texas Instruments, Richardson, Texas

Mail Clerk / Receptionist

May 06, 1972 - Apr 15, 1978

(Held Secret and Top Secret Clearances while employed at Texas Instruments) General office & Mailroom duties included filing, bookkeeping, faxing, phone reception, light typing, management & organizational skills. Used all office machines, sorters, printers, copiers, and adding machine

Contact this candidate