SALLY MORADO

**** *. ***** ** ******** City, OK 73109 * 405-***-**** * adlh7o@r.postjobfree.com

CAREER OBJECTIVE

Seeking long-term placement with a company to establish and maintain my utilization of skills and knowledge.

SKILLS

Bilingual (Spanish)

MS Office Suite

Data Entry

Record Keeping

Accounts Payable

Accounts Receivable

Quality Auditing

Research/Investigation

Cash Handling

Customer Service

WORK EXPERIENCE

ISN CORPORATION/ HUD Contractor 2015 - Current

Oklahoma City, OK

(Reconveyance Specialist)

Extensive research on foreclosed homes all over the United States.

Responsible for determining reasonability and legitimacy of HUD construction claims.

Researching deeds and 27011A forms.

Determine condition of properties by careful examination of photos submitted by contractors for conveyance department.

Examine criteria to determine if a property is eligible to be placed in HUD inventory after repairs are completed by contractor

Maintain working relationship with carious Mortgage companies and property inspectors.

TJ CAMPBELL CONSTRUCTION 2014 - 2015

Oklahoma City, Ok

(Accounting/Receptionist)

Handled incoming customer service calls and walk-ins

Provide bilingual services for Spanish speaking customers

Account Payable/Receivables

Process payments via cash tickets

Provide accounting reporting for company

Maintain relationship with financial institutions

FIRST AMERICAN TITLE AND ABSTRACT 2012 - 2014

Oklahoma City, OK

(Service Representative)

Assisted with research and investigation of property titles.

Investigated liens and bankruptcies on various names and properties.

Audited and verified and cleared housing code violations.

Start process to clear title issues.

Coordinate closing of properties with lender, realtor and buyer.

Recorded and Processed Deeds of Trust and mortgages.

Maintain mortgages on customer properties.

FARMERS INSURANCE GROUP 2005 - 2012

Oklahoma City, OK

(Bilingual Service Representative)

Licensed insurance provider in multiple states.

Trained employees to handle claim procedures

Processed customer claims from start to finish.

Interpret calls from Spanish speaking customers when needed.

Assisted Agents with claims questions.

Reviewed rental status for customers.

Audited shop time frame completions for customers regarding their claims.

Verified and cleared billing coverage issues to speed up the claims process.

Monitored new employees to improve customer service skills.

Held membership of company club that recognizes call quality and statistics.

EDUCATION

EL RENO HIGH SCHOOL, El Reno, Oklahoma (Diploma 1999)

REFERENCES

Available upon Request

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