Michael Fish

**** ********* ****, ******** ****, CA 619-***-**** adlg8z@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Motivated and highly analytical finance graduate with valuable professional experience in supply chain analysis, purchasing, contract negotiations and administration, logistics, purchase order processing, coding, accounts payable (A/P), and lending. Strong background evaluating and improving business operations and processes. Exceptional problem-solving, troubleshooting, and communication skills. Proven ability to interact effectively across all levels, contribute to projects, and work in teams. Technical skills include Microsoft Office (Excel, Access, Word, PowerPoint, and Outlook), SAP, Salesforce, VeriSign, Smartsheet and 10-key by touch; type 50 WPM.

PROFESSIONAL EXPERIENCE

MaxGen Energy Services, Costa Mesa, CA

Subcontractor Manager (2018 – 2020) 2018 - 2020

Performed subcontracting recruitment nationwide to support nationwide energy services portfolio (EV Charging and Commercial Solar Operations and Maintenance). Worked with cross functional teams to develop and document processes for sourcing (prequalification and vetting standards) with specific negotiation strategies to achieve cost, quality, performance and risk mitigation objectives. Partner with Management on subcontract needs to establish and drive cost savings. Developed and fostered strategic relationships with key Subcontractors. Proactively managed the Subcontractor base, bringing in key internal personnel when necessary to position Subcontractors to meet and exceed objectives. Facilitated and managed Subcontractor meetings as necessary to help foster open communication. Conducted business dealings with the highest level of integrity and regard for safety, legal, company image and environmental issues. Recruited Subcontractor partners to help service Operations and Maintenance needs of one of the biggest EV Charging Station projects in the U.S. Negotiated Subcontractor agreements and rates resulting in company savings and to help improve company service efficiency.

Hanwha Q CELLS EPC USA, LLC, Irvine, CA 2016 - 2018

Buyer (2016 – 2018)

Collaborate with internal and external stakeholders to leverage their experience to optimize the procurement of materials and services. Maintained Subcontractor Database. Maintained Purchasing procedure library and propose updates as required. Documented Vendor/Subcontractor Communications. Entered and processed purchase orders in SAP. Purchase Order Tracking and reported lead times to Project Stake Holders. Expedited orders and monitored vendor progress and reporting lead time changes. Ensured logistics and delivery confirmation. Ensured new vendors are registered. Managed onsite inventory as needed. Maintained Scope of Work Library. Administered RFP/RFQ process to vendors. Monitored market conditions for commodity pricing and prevailing labor wages. Performed bid analysis of quotes and proposals received. Set up credit applications with vendors. Worked with Legal Department in administering Master Service or Equipment Contracts for vendor and suppliers.

Negotiated contracts for equipment and services below budgetary costs ensuring thousands of dollars in company savings.

Assisted Vice President of Supply Chain in evaluations of vendors performance.

Zeiss (On assignment through Recruit Pro Inc.), San Diego, CA 2014 - 2016

Supply Chain Logistics Specialist (2014 - 2016)

Contribute to logistics and transportation improvements and monitor freight spending in the North American region. Code and approve freight invoices. Maintain freight invoices and financial accruals according to established procedures and guidelines. Evaluate duty report, tracking monthly expenses. Examine purchase orders on SAP, ensuring proper invoicing and allocation of charges to correct cost center. Generate monthly freight carrier reports, confirming accurate charge allocations by location, services, and freight zone. Manage and update rate cards/agreements with freight and courier companies.

Review invoices for billing discrepancies and errors, disputing overcharges with freight carriers; achieve average savings of $5,000 monthly from freight invoice overcharges.

Assist Director of Logistics in preparing budget forecasts.

Inside Business Development Representative (2014)

Supported Business Development Representatives (BDRs) by scheduling appointments for prospective accounts and clients to help grow business. Analyzed customer invoices, comparing competitor product pricing and discounts. Informed prospective and current customers about current promotions. Marketed regional events and dinners to current and prospective accounts; secured RSVPs. Conducted customer satisfaction surveys concerning ZEISS lab services and products.

Initiated pricing workflow requests from customers seeking special pricing programs and rebates.

Axis Medical Technologies/WorkReef, San Diego, CA 2013

Technical Support Representative

Received and responded to user requests via phone, e-mail, and support tickets. Administered support to users, including identification, research, and resolution of issues to ensure client satisfaction. Managed and documented customer support tickets and communication utilizing Zendesk ticketing system, a customer relationship management (CRM) program. Assisted in creating and maintaining product documentation. Maintained working knowledge of client business to facilitate support of mobile and desktop software inventory management applications.

Aided software development team in testing new products and/or updates to current products, including documentation of potential software “bugs.”

Supported supervisor and project analysts with project-related tasks, such as software platform launch for regional client offices.

Ashford University, San Diego, CA 2010 - 2012

Admissions Counselor

Advised prospective students on enrollment process and how to apply for federal financial aid programs. Conducted phone interviews with prospective students, recommending degree options tailored toward professional goals. Helped students calculate estimated costs of attendance. Monitored student success before, during, and after first course through weekly phone calls to offer guidance, as well as answer student questions. Generated prospective student recommendations from current students.

Recruited and enrolled students in Ashford University undergraduate online degree programs.

Earned one of the highest student retention rates within division.

Lancer Orthodontics, Vista, CA 2008 - 2010

Domestic Inside Sales Representative

Generated sales in U.S. northeastern region by cold calling orthodontic and dental offices. Processed credit card payments, as well as payments on outstanding bills and invoices from customers in support of Revenue Assurance Department. Responded to customer service phone calls regarding billing and product questions. Promoted company brand/products through attendance at regional trade shows.

Increased territory sales by 25% through new customer acquisitions and upselling/cross-selling to existing customers.

Goal Financial, LLC, San Diego, CA 2006 - 2007

Loan Consultant

Answered calls from parents and college students interested in obtaining federal or private loans for school. Educated parents and students about loan terms, interest rates, and borrower benefits. Confirmed parent and student loan eligibility by running credit checks and qualifying candidates that met federal loan program criteria. Calculated borrower interest rates for both consolidated and Stafford student loans. Processed loan applications for potential borrowers seeking to obtain a loan or consolidate previous loans.

Cricket Communications, San Diego, CA 2002 - 2005

Customer Relations Representative

Handled escalated calls to assist customers with concerns related to billing, retail sales, customer service, and fraud. Replied to customer e-mails, providing detailed information and instructions for problem resolution. Submitted refund requests and assisted Revenue Assurance Department in researching payment inquiries from customers. Responded to Better Business Bureau (BBB), Federal Communications Commission (FCC), and Attorney General questions.

EDUCATION

Master of Business Administration, Louisiana State University at Shreveport, Shreveport, LA, Current

Bachelor of Arts in Finance, Ashford University, San Diego, CA, 2014

Bachelor of Arts in International Security and Conflict Resolution, San Diego State University, San Diego, CA, 2002

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