Social Media Manager

DAVID BUI

Buena Park, CA ***** ● Linkedin: https://www.linkedin.com/in/david-bui12/

● Phone: 408-***-**** ● Email: ********.*******@*****.*** TECHNICAL SKILLS

Technical Proficiencies: ProTools, Final Cut Pro X, Movie Magic Budgeting and Scheduling, iMovie, MS Office. Programming and Technologies: Kali Linux, Metasploit, Hashcat, Burp Suite, Splunk, Bash Scripting. Cybersecurity and Networking: Wireshark, Packet Analysis, Cryptography, Cloud Security, Vulnerability Assessment, Risk Management, Digital Forensic.

System: Windows and Linux Administration Techniques. CERTIFICATION

CompTIA Security (in progress)

Cloud Computing Basics (Cloud 101)

Splunk 7.x Fundamentals Part 1 (eLearning)

WORK EXPERIENCE

Cisco - Networking, Cloud and Cybersecurity Solutions 2021 - 2021 Network Analyst

Data Analysis of Cisco's DNA Center TAC cases

● Analyze TAC cases opened on DNA Center, in order to identify if we see any type of pain trends, that Cisco should address first.

● Looking at 10K TAC Cases from last year from the current UI and identifying which features need to improve appropriate areas in future.

● Consult and assist with the internal department senior-level challenges. Accenture, Facebook Employee (Off Site) 2017 - 2020 Content Review Analyst

Review and analyze a target number of content based on a set of internal policy guidelines.

● Investigated and resolved issues that are reported on clients' sites such as requests for account support and reports of potentially abusive content while maintaining a strong consistent 98 percent accuracy base.

● Actively analyzing and monitoring various digital platforms to identify potentially inappropriate usage including words, phrases, statements, videos, and images

● Perform review and help provide feedback on the process of technology and tools, and to provide an in-depth understanding of the different processes they are overseeing and understand to help the software engineers make better and wider use of existing knowledge. YesVideo 2016 - 2017

Video Service Technician

Responsible for setting up, installing, operating, testing, and troubleshooting video equipment.

● Performed electronic repairs, diagnosed errors or technical problems, ensure the equipment is installed according to designated layout and work properly.

● Exceeded hiring manager’s expected requirement. Went above my duties as a contractor, reducing the time spent on inventory by 50%. Resulting in employee 100% satisfaction rating and recognition by the hiring manager.

EDUCATION

Cybersecurity Certificate: UC Berkeley Extension — Berkeley, CA

● 24-week long intensive boot camp in Cybersecurity. Learn applicable hand-on experience with popular host tools to conduct vulnerability assessment, work with Wireshark, Kali Linux, Metasploit, and training towards CompTIA Security+.

BA in Radio, Television and Film: SAN JOSE STATE UNIVERSITY— San Jose, CA

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