Key Skills

Strategic Planning & Control

Business Strategy & Execution

Key Account Management

Training & Development

Strategic Alliances & Partnerships

Profit Centre Operations

Channel Management

Team Building & Leadership

Plant and Machinery Valuer Surveyor Loss assesor,Institution of Engineer (Chartered Engineer)

SENIOR MANAGEMENT PROFESSIONAL

Resourceful big picture thinker who confidently champions business objectives through effective strategic & tactical management decisions

Profile Summary

A vibrant performance driven accomplished professional, leveraging over 21 years of proven success of business development in evaluating client requirements and delivering strategic solutions to Sales & Marketing, Channel Management & Business Development environment, Exclusive Retail outlets operations.

Rich experience of managing end to end operations profitably across telecom and consumer durables with core competency in B2C, B2B & B2B2C environment, adept in Business Expansion, P&L Accountability, Marketing Strategy & Implementation, People Management skills, expertise in Product Management & Brand Management, forging Strategic Alliances & Tie-ups, B2B Strategy & Execution, good experience in Digital Marketing, IOT, Data Analytics, Brand Management, B2C Strategy & execution, Sales & Distribution, driving trade sales, branded retail sales & direct sales, Modern Trade Format (MTF) & Concurrent Channels. Also worked as a product manager, with focus on customer on boarding & churn reduction across India in diverse geographies.

Have experience in managing large Teams and building new revenue streams. A keen planner with track record of developing plans for new launch of products in markets with effective market penetration & expansion strategies.

Achieved top-line targets (volume and revenue) with eye on profits; negotiated terms of business with channel partners covering margins, product line, product display, in-store brand visibility. Highly successful in building relations with upper level decision makers; seizing control of critical problem areas and delivering on client commitments

Administering activities like Sales, inbound/outbound,DST, DSA, Govt., SME and National Corporate Enterprise Business and services for Small Medium Enterprise Corporate set-up for a leading Telecom Service Provider

I am forever learning to keep myself abreast of new developments around the world, new technologies and trends, social issues, changing customer behavior and usage patterns in order to ensure my own personal development and add value to my co-workers & my organization.

Sectors–consumer durable, HVAC, automobile,petroleum, engineering

Merchant bankers (asset valuation plant machinery ),Telecom

Also in plant and machinery, design development,service operations for consumer durables, Air conditioning(Domestic +commercial)

Education

PGDBM (Marketing & Finance) from IGNOU, Jaipur

B.E. (Mechanical) from MBM Engineering College, Jodhpur,1ST Div full time

Diploma in Computer Applications, AUTOCAD

motor,marine, miscellaneous surveyor loss assessor

IOVRF member,Plant and machinery, Ins of Engineer(Chartered Engineer)

Career progression

Work Experience

Growth Path – VODAFONE IDEA LTD

ZRL Rewari Zone(VIL) Nov 18 – till date

ZRL Haryana NCR: Sep ’16 – Oct 18

Zonal Retail Lead, Ganganagar: Jul’15 – Sep’16

Deputy Manager, Bikaner: May’13 – Jul’15

Ast Manager : Apr’12 – Apr’13

Zonal Postpaid Lead,Jodhpur: Apr’09 – Mar’12

Branch Post Lead May’07 – Mar’09

Job description -

Role, Manager, retail +SME Enterprise manager

Managing retail operations for the zone and count of stores under area of operations.7 COCO Stores, 17VMS,10 My-idea.

Supervising a team of 7 Store Managers, 3 FL-Lead Managers along with Off roll team of 51 members for achieving zonal revenue in all parameters

Administering various functions like:

Preparing and participating in submitting technical and financial bids in various gov tenders and organization business proposals.

Hunting new enterprise and gov account and farming from existing sme, national and global accounts both on voice and non-mobility.

Expanding channel and managing sales of entire product range including prepaid, postpaid, e-commerce, data terminals, merchandise and enterprise products through the channel base of retail outlets and direct market hunting

Ensuring retail EBIT profitability & enhancing revenue through cross-selling and up-selling through stores along as per 100% audit parameters

Sustaining branding and visibility in the area with help of team Marcom and branding agency

Formulating trade schemes, trade settlements and ensuring optimum utilization of the zonal kitty budget for the retail business enhancement

Supervising and monitoring teams for various outbound business activities and tie ups with SOHO and high footfall areas (hotels/malls/restaurant, SME,SOHO, listed accounts etc) for extracting business and building symbiotic relationships.

Implementing roll-out of Vodafone +Idea Retail Outlets Stores, VMS, Myidea

( inc selection of partners, location and so on).

Rendering support to Store In-charges, FL-leads,channel partners in managing key operating costs store operating cost, people cost and so on

Playing a key role in Life cycle management of associates and employees with the help of HR department for onboarding, induction, training, appraisal and review.

Increasing reach of products and services in urban, rural market and tracking the reach to block, tehsil and at district level.

Recognizing gaps in performance of immediate team & associates and conducting training to bridge the same.

Engage with Channel partner & field team so that they are on top of connect and motivation: Build Strong Retail Team, Channel partner engagement, Visibility on partner achievement and earning, Clear Communication, Structured training intervention for team.

Build Performance culture to deliver right productivity benchmarks across priorities: Sales Planning and Rollout, Partner review and discussion, team review and discussion.

Key Account Management: Acquire new Postpaid Mobility clients and maintain relationship with existing through outbound team

interfacing with the channel partners along with different business inputs to increase business and enhance the profits.

Coordinating with Internal stakeholders involving Trade Marketing, Commercial, Marketing, Finance & Supply Chain for ensuring timely conduct of store visibility, promotions, stocks, events & others

Significant HITS

Zonal Retail Lead REWARI ZONE(19-20)

Total turnaround for Rewari NCR Zone both on business, sales & service

ZONATHON + Dangal WINNER(AMJ19,OND19,JFM20)- HAT TRICK WINNER

TOP ZONE on growth of NET ADDS, post-paid revenue, billing growth

(Enterprises solution+ Cloud product line)

(2016-2018)

Overall National rank among top RETAIL LEADs nationally.

ZONATHON WINNER 6 times WINNER month on month

RPL Zonal contest - WINNER HAT-TRICK back2back

WINNER of Service Championship Trophy

“HAR CUSTOMER KHUSH HAMARA” Highest TNPS scores.

(2012-16) Bikaner(12-14) + Ganganagar(14-16) Branch Retail Lead

Highest incremental growth of 125% on YOY basis, grabbed the maximum pie on Army segment business garnering 65% of market share.

Best Retail Lead Award both in sales &service

Vodafone Hero title thrice, National contest “Circle Combat Winner”2 times

Bagged some BIGGEST ever MNP WINs deals like IGNP

(1000 COCP account AIRTEL churn self- made funnels),Audi Motors

(700 COCP lines), Army(500+)

(2009-2012) Zonal Post-paid Lead, Jodhpur Zone.

(Jodhpur,Pali,Sirohi, Barmer Districts with 5 on-role team + 50 DST + 5 DSA + 25 VMS)

Best Post-paid Lead award

(Ranked 1st in the circle with highest incremental base and billing growth)

BIGGEST Team size of 100+ DST,DSA, VMS expansion DST rollouts

Recognized as Circle Combat Winner, National level contest - thrice in a row

Post-Paid Lead, Bikaner Branch

(2007-2009)(7 VMS,7 DST &2 DSA team-size)

Launched the ever first DST team & DSA model.

Business growth of 300% in span of 1 year.

Circle Combat Winner, National level contest with highest net add and billing growth

Mar’02 - May’07 with Videocon Industries Ltd., Jaipur

Growth Path:

Senior Executive (Marketing & Sales): Mar’02- Mar’05

Assistant Manager (Marketing & Sales): Apr’05 – May’07

Role(HVAC products),Institutional sales –(Gov +Corporate segment)

• Lead Generation, Key person Identification, Solution Design,BOQ,

• Hunting to identify new business opportunities within sales territory and target market segments of IP Transit, Content creators/holsters, Carriers/wholesalers and Net centric companies.

• Help Cogent customers and prospects by positioning our services for new business by leveraging the network footprint that includes commercial and retail buildings, carrier neutral hotels, data centers and colocation facilities

• Able to handle an enquiry in terms of site assessment, heat load calculation, system designing, and quotation making

• Project Coordination, Relationship Management,Payment Collection

• Independently generate inquiries, prepare estimations, provide value engineering solutions, negotiate with suppliers, meet consultant/ client for technical and commercial negotiations, and prepare detailed market analysis reports.

• Collaborate with Plant Engineers and Development Managers to provide project support for development, design and cost estimation activities

• writing and preparing exhibits for proposals and contracts

• Ensure compliance with company, industry, trade, and jurisdictional safety standards, practices, codes

• All Gate approved projects within stipulated time, budgeted cost and as per technical specifications, quality and safety standards

• Ensuring quality standards by strict compliance to specifications and quality plans

• Managing contracts, Handling of claims management and Contracts closure within budgeted cost.

• Manage the sales process for tenders and direct sales analyses margins or reasons for lost orders, Contracts and risk management

• Have great experience in managing statutory bodies and government bodies and deliver within cost, time and quality measures.

Functional Competencies:

• Knowledge about the HVAC industry / Industrial products

• Channel Sales, Institution sales, Industrial sales

• Air conditioning / air cooling basic knowledge,CRM

Channel management

Identified and established strategic alliances / tie-ups with suitable channel partners, resulting in deeper market penetration and reach for achieving profitability and increased sales growth

Created new streams for revenue growth and maintaining relationships with customers to achieve repeat business

Managed customer centric operations & ensured customer satisfaction by achieving delivery & service quality norms

Lead creative efforts such as writing, designing, managing and updating marketing collateral including producing articles, presentations, datasheets, press releases, newsletters, website, etc. and organize distribution of the same. Develop new advertising material and execute campaigns and plans. Manage relationships across all company departments to ensure seamless and consistent branding, marketing messaging and communications from a corporate marketing perspective. Plan, organize and execute company participation in and marketing strategy for industry trade shows, conferences, and events. Create social media communication strategy and implement actions to increase brand awareness and support overarching marketing campaigns and objectives through social media platforms. Engage in market research and analytics to capture industry trends, project pipeline, potential leads, and direct competitor analysis and apply intel to marketing strategies. Maintain marketing collateral, branded merchandising, and advertising and media files. Create digital marketing strategies, including e-mail blasts, website updates, e-mail signature messaging, social media and advertisements to enact real-time campaigns

Highlights:

Merit of achieving 200% growth in sales and developing & expanding the dealer channel,

Best institutional sales award on HVAC product line

Organized Road shows, camps, exhibitions, Training Seminar, Product Launch

Received-Fast Tracker Award for Mega Consumer Scheme-JDUL scheme

PLR(Performance Linked Reward),

Certificate of Excellence best performance in North Zone

Other earlier sectors,

Nov 97-March 99,REPL ENGINEERING PVT LTD(DESIGN and Development Engineer)

Jul’04 – Dec’04,Reliance Petroleum Ltd as Fill Fly Manager

March 99 – July 2001 (Automobile sector)

(Kamal and company,Govind Garage, Hyundai dealer)

July 2001- March 2002 – KJMC merchant consultancy

March’02 – May’07 with Videocon Ind Ltd(institutional sales +channel management)

(Product–AC,CE, Consumer Electronics and Appliances )

Sales, Service, Dealer channel management, BTL MARCOM

Languages Known: English & Hindi

Address - 348 Gyatri Nagar A, Maharani Farm, Jaipur -302017

Thanks

PUNEET JAIN

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REPL (OEM to consumer electronics –GET Design Dev)

Since Nov 2018

Since May’07

Dec’04-May’07

Jul’04-Dec’04

May’99-July04

Vodafone Idea Ltd

Vodafone Mobile Services Ltd

Videocon Industries Ltd

Reliance Petroleum Ltd

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