Accountant Customer Service

My (Misa) Nguyen

***** ******** **. ■ Chantilly, VA 20151 ■ Cell: 703-***-**** ■ Email: *************@*******.***

Profile

15+ years expertise in Accounting/finance with experience government contracting invoicing (firm fixed price, time & material and cost plus fixed fee), JTR, IPR, expense report, Accounts Payable, Collections and Account Receivable, Cash Forecast and Payroll. Supervise and trains AP, AR and payroll. Defines problems, recommend, and seek resolutions. Participate and perform in special projects and other assigned areas of responsibilities.

Computer Skills

Deltek/Costpoint ■ Oracle / Java ■ Jamis / QuickBooks / UNANET / OpenAir / NetSuite ■ MS Office 2003/2007

■ Adobe Acrobat and Qlikview

Professional Experience

Coalfire Federal (Reston,VA): 4/2020 – Current

Project Control Analyst

Create and collect to start and manage documentation and reports for all FFP and T&M projects.

Verify data and analyze information to track and forecast the direction of a project including metrics and challenges.

Identify requirements and goals of each projects.

Maintain project timeframes, objectives, and communications.

Work with team members to prepare detailed plans for new projects, determining resource allocation and deliverable timelines and possible issues.

Maintaining consistency with client demands.

CTR Management Group, LLC (Fairfax, VA) 2/2019 – 2/2020

Senior Accountant / Assistant Controller

Prepare and consolidate company and joint ventures financial statements.

Establish and maintain internal controls.

Manage all aspects of the general ledger.

Provide monthly, quarterly, and year-end analyses.

Coordinate with the budget process and cash forecasting

Research accounting issues for compliance with generally accepted accounting principles

Analyze and report cost variances.

Serve as a liaison to external and internal auditors.

Supervise, prepare and process accounts receivable, accounts payable, general accounting and Payroll.

Work directly with system implementation from QuickBooks to UNANET.

C2 Technologies Inc. (Vienna, VA) 09/2018 – 11/2018

PT Senior Accountant

Reviewed Approved and Post Accounts Payable Vouchers, Billing, receivable, journal entries and general ledger.

Supported with Payroll data collection with Union Employees.

Supported Program Managers with budget management and procurement.

Cross trained team members with preparation cash forecasting and profitability analysis, project setup, budget, payroll, state tax and sales and use taxes.

INDUS Corporation a Tetra Tech Company (Vienna, VA) 09/2013 – 04/2017

Senior Accountant

Prepared and analyzed financial data and make recommendations.

Reviewed, Approved and Post Accounts Payable Vouchers, Billing, receivable, journal entries and general ledger.

Strong Modeling skills supporting cash forecast and profitability analysis.

Ability to managed budget, procurement and payment procedures in accordance with FAR.

Monthly closed out and generated the indirect report and financial statements.

Provided financial analysis and audit response to independent accountants and government audit agencies.

Developed and demonstrated professional working relationships with project team members, Operation and Human Resources Departments.

Indirect Rate Analysis.

Sales and Use Tax Administration.

Incurred Cost Proposal Support.

Cross Trained with other account staff supporting all aspects of our requirements.

Performed Payroll that includes working with ADP for corrections, state taxes, Wages & Quarterly taxes and unemployment and Garnishments.

Assisted staffs and employee’s payroll issue thoroughly and accurately through oral and written communications.

Implemented procedures, regulation and policies based on FAR.

Reconciled General Ledger

BAE Systems (Herndon, VA) 05/12 to 09/2013

Billing Specialist

Accurately prepare and submitting and tailoring invoices for a variety of projects types including Firm Fixed Price (FFP), Cost Plus (CP), Cost Reimbursable (CR), and Time and Expense (T&E) contracts.

Proactively analyze outstanding receivables significantly older than 90 days.

Provide daily financial report to VP of Finance, Director and Senior PMs.

Work closely with customers and Project Control Analyst to reconcile outstanding costs and resolve differences to bill invoices.

Provide inputs to Program Management to improve communication and billing processes between operations staff and the functional support departments. The effort resulted in significant reductions in unbilled levels, improved cash flow, and increased accountability in a matrixes environment.

Establish excellent rapport with internal and external customers such as program management and government contract officers.

Work with the team on special projects on an as-needed basis and assist with collection.

DRS Technology (Herndon, VA) 03/10 to 05/12

Junior Billing Accountant

Prepared and submitted invoices for $500 million dollar line of business monthly. Invoices were tailored for a variety of projects types including Firm Fixed Price (FFP), Cost plus (CP), Cost Reimbursable (CR), and Time and Expense (T&E) contracts.

Analyzed outstanding receivables significantly older than 90 days.

Provided daily financial report to VP of Finance, Director and Senior PMs.

Worked closely with customer to reconciled outstanding costs and resolved differences to bill invoices.

Established excellent rapport with internal and external customers such as program management and government contract officers.

Worked with the team on special projects on an as-needed basis and assist with collection.

Project Setup on new projects and/or updating MODs.

SAIC (Science Application International Corporation) McLean, VA•10/09 to 03/10 contract work

Billing Analyst

Analyzed unbilled report and provided reasons for unbilled variances.

Researched and resubmitted invoices that are short paid by payment offices.

Interacted with functional departments to resolved billing issues.

Prepared billing reconciliations and analyses as needed.

Met critical deadlines and achieved departmental goals and objectives.

Interacted with the Collections Lead to researched and collected outstanding receivables.

Whitney, Bradley & Brown Inc. (Reston, VA) ■ 10/04 to 9/09

Associate Accountant & Invoicing Coordinator: 10/07 to 9/09

Prepared & reviewed government invoices stipulated in the contract for FFP, T&M and CPFF monthly.

Scrutinize, examine and transcribe issues with rejected invoices regard above generated invoice.

Demonstrated efficient communication with contract office, program operation managers, and clients.

Meet with direct task manger to strategize and formulate contracts for billing purposes.

Participated in software conversion from Navision to CostPoint/Deltek.

Associate Accountant: 10/04 to 10/07

Received, reviewed, and processed approximately 200-250 indirect travel claims against JTR/FTR weekly.

Excelled in a role requiring the aptitude to handle a variety of customer service administrative tasks and resolve customer issues with appropriateness.

Prepared account reconciliation for various balance sheet account monthly.

Demonstrated expertise with Accounts Receivable/Collection within a high-volume environment. Researched and took appropriate to collect past due accounts.

Initiated any necessary journal entries to adjust the general ledger to the correct balance(s).

Praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

Participated in software conversion from Jamis to Navision.

Booz-Allen & Hamilton (McLean, VA) ■ 02/01 to 10/04

Employee Tuition Reimbursement: 11/02 to 10/04

Obtained employees’ academic transcripts and ensured all reimbursement documents are intact prior to approving tuition reimbursement.

Accountant Specialist: 02/01 to 11/02

Performed audits of all incoming mail to ensure they are properly documented and in compliance with applicable laws, agreements, and policies before processing.

Provided customer service for internal and external clients.

Reconciled past due accounts and account credits and resolved any vendor disputes.

Worked with Purchasing Department to maintain up to date status on Call Center tickets, or any problems that is related to Purchase Order.

Education

Northern Virginia Community College

Graduated Falls Church High School

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