Jasmine Mason
New York, NY *****
********.**@*****.***
Goal-oriented Graphic Designer dedicated to high levels of customer satisfaction and meeting aggressive business goals. Dependable and Motivated with specialized knowledge in Communication Design and Customer Service.
Authorized to work in the US for any employer
Work Experience
Pier Agent/Customer Service
SMS International Shore Operations US - New York, NY May 2018 to December 2019
Meet and greet guests cordially, responding to their inquiries in a knowledgeable and pleasant manner as well as assisting and directing debarkation and embarkation of the guest.
Assists guests with locating luggage and completing lost luggage forms, when necessary.
Reviews and verifies the validity of all travel documents presented by guests for check-in.
Inputs guest travel information using the registration system and checks in each guest upon arrival. Ensures required information is accurately processed and/or paperwork is completed. Provides guests with stateroom keys and pertinent
boarding information, according to department manual and training. Prepares the terminal and check-in area by organizing required furniture, equipment, manifests, and other related materials. Clears and organizes workstations and/or areas daily and submits relevant paperwork to appropriate personnel. Counselor Assistant
Graham Windham - New York, NY
October 2016 to June 2017
Aided children in doing their homework completely• Assigned each to an activity to engage in educational games or art• Guarded children so they did not hurt themselves or others around him or her
Organize and supervise games and other recreational activities to promote physical, mental, and social development.
Organize and participate in recreational activities and outings, such as games and field trips. Customer Service Associate
Walgreens - New York, NY
July 2016 to August 2016
Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Prepare merchandise for display, or for purchase or rental. Advise customers on use and care of merchandise.
Restocked products on shelves in a fast and organized pace
• Assisted customers with finding what they are looking for.
Organized products on shelves.•
Can read a tell zone to find products.•
Cleaned walls, shelves, and coolers.
Clerical Assistant
Isabella Geriatric Center - New York, NY
July 2014 to August 2014
Data entry for transferring multiple insurance's
information to the database
• Worked with Microsoft Word and did timesheets as well as facetime sheets for insurer's• Separated papers into their corresponding files and alphabetized them in a timely manner• Faxed information to various companies that needed client information
• Interacted with insurance companies via fax and computer Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
Food Assistant
Isabella Geriatric Center - New York, NY
July 2013 to August 2013
Prepare and maintain production reports or personnel records.
Initiate or coordinate inventory or cost control
programs.
Engaged in technological layouts of menus and maintained an organized work area
• Organized work area maintaining a clean clutter-free environment
• Ensured that the facility met the New York State Department of Health standards.
• Used Microsoft Word as well as Google Docs to design menu layouts Patient Care Assistant
Isabella Geriatric Center - New York, NY
July 2012 to August 2012
Clean and disinfect rooms and furnishings to maintain a safe and orderly environment. Provide mentally impaired or emotionally disturbed patients with routine physical, emotional, psychological, or rehabilitation care under the direction of nursing or
medical staff.
Serve meals or feed patients needing assistance or persuasion. Organize, supervise, or encourage patient participation in social, educational, or recreational activities. Participate in recreational activities with patients, including card games, sports, or television viewing. Education
Bachelor of Arts in Communication Design
New York City College of Technology - New York, NY August 2015 to Present
Skills
• Html
• Customer Service
• Customer Care
• Customer Support
• Adobe Suite (2 years)
• Typography
• Graphic Design
• Adobe Illustrator
• Adobe Illustrator
• Google Docs
Additional Information
SKILLS
Customer and Personal Reading Comprehension
Service
English Language
Judgment and Decision
Making
Active Learning
Communications and
Media
Fine Arts
Critical Thinking
Adobe Suite
Basics of Html