Senior Rental/Services Coordinator And Equipment Technician

David S. Bunney Technician, Operations, and Sales Professional

************@*****.*** 360-***-**** Humble, TX 77396

Natural leader with 15+ years of extensive experience as an adept technician in operations, technical support, preventive and corrective maintenance, customer service, rentals, sales, and inventory and materials management. Core values and characteristics include being dedicated, detail-oriented, dependable, instilling quality into every job, and leading by example with ethics and integrity. Skilled at learning quickly. Committed to building relationships, delivering positive and lasting results, enhancing efficiency, increasing profitability, and achieving goals.

Areas of Expertise include:

Training and Mentoring

HSE and Quality Compliance

Material Handling and Management

OSHA Compliance

Inventory Planning and Management

ISO 9001 Compliance

Forklift/Equipment Operations

Preventive/Corrective Maintenance

Warehouse, Shipping and Receiving

Quality Assurance and Control

KPI Planning and Compliance

Budget Management

Education & Training

U.S. Armed Forces

Navy, Petty Officer 2nd Class

High School Graduate

Dayton High School, Dayton, TX

SSBI/SCI (DOD) Security Clearance 2006-2012 TWIC National Credential and TSA-Authorized

Naval Senior In-Rate Watch Qualified Naval Launcher Supervisor Certified Forklift and Order Picker Operator

Experience & Notable Contributions

GAJESKE, INC – Distribution, Oil & Gas Houston, TX August 2017-March 2020

Senior Rental/Services Coordinator and Equipment Technician

Rental and Services process expert and core team member for 2019-2020 ERP implementation. Senior rental coordinator collaborating with Customer Service Representatives (CSR’s) and Outside Sales for all customer rental and service purchase orders company-wide and across six (6) branches. Maintain corporate inventory accuracy and materials management for rental equipment repairs. Coordinate equipment logistics and scheduling equipment availability to meet and exceed customer needs. Forklift certified.

Customer Billing and Rental Contract Coordinator for all customer rental agreements, check-in/check-out processes, and corrective and preventive equipment maintenance.

Customer liaison for equipment inquiries, planning, coordination, and invoice accuracy.

Provide superior customer service to internal stakeholders and external customers to ensure customer satisfaction.

AMERICAN INCOME LIFE CORPORATION – Insurance Clear Lake, TX 2017

Senior Sales Agent

Policy and benefits professional. Managed customer policies while providing exceptional customer service. Ensured customer claims complied with policy-holders’ terms and conditions and corporate guidelines. Customer contract coordinator for policy creations, amendments, and renewals.

Delivered professional, courteous, and timely support for all customer inquiries.

Recognized for abilities and skills to provide excellent customer service and meet customer expectations.

Primary customer contact selected by Management to embrace difficult challenges and deliver positive solutions.

TEADIT, NORTH AMERICA – Manufacturing Pasadena, TX 2014-2017

Supervisor, 2nd Shift

Supervised and planned shift priorities in direct support of operational needs, schedules, and project deadlines. Conducted cycle counts and collaborated with Purchasing to expedite, defer, and cancel material purchase orders to support inventory management and optimal on-hand inventory levels. Forklift and order picker certified. Pulled material daily to consistently meet customer metric of 97% on-time delivery. Instilled mindset of “Quality of Work is better than Quantity of Work” in harmony with the Teadit Group Vision and Core Values of Customer Focus, Integrity, Reliability, and Safety.

Consistently achieved monthly, quarterly, and annual performance metrics for individual and department performance goals.

Trained new crews and employees to comply with company policies, procedures, processes, ISO 9001, OSHA and HSE compliance.

Performed individual and team responsibilities and coached other departments to demonstrate “Quality of Work is Better than Quantity of Work”, in harmony with the Teadit Group Vision and Core Values of Customer Focus, Integrity, Reliability, and Safety.

Technician, Maintenance

Performed preventive, corrective, and troubleshooting maintenance on equipment to reduce equipment downtime and ensure operational efficiency. Conducted weekly equipment Preventive Maintenance (PM) and documented results in accordance with ISO 9001, Quality, and OHSA requirements for optimal safety and quality performance.

Consistently achieved monthly, quarterly, and annual performance metrics for individual and department performance goals.

MACY’S – Retail Silverdale, WA 2012-2014

Sales Associate

Recognized by Management for delivering exceptional customer service, enhancing customer loyalty, and expanding overall customer relationship management. Coordinated sales promotions and engineered eye-catching merchandise displays. Adapted quickly and professionally to changing priorities.

Effectively presented information to customers, teammates, and managers to accentuate company policies and achieve sales goals.

UNITED STATES NAVY – U.S. Armed Forces Bangor, WA 2005-2012

Petty Officer, 2nd Class – Missile Technician

TWIC National Credential and TSA-Authorized. SSBI/SCI (DOD) Security Clearance 2006-2012. Senior In-Rate Watch qualified. Launcher Supervisor. Performed duties and conducted awareness training in compliance with Navy’s Occupational Safety and Health (NAVOSH) and Operational Risk Management (ORM) programs, processes, and procedures.

Performed preventive and corrective maintenance on complex systems critical to submarine mission performance, including electronic systems, heating and cooling systems, air and nitrogen systems, high-pressure hydraulics, and hydraulic control blocks.

Directed up to twenty-five (25) military and civilian personnel during daily operations.

Directed up to ten (10) military personnel in emergency troubleshooting of complex systems, including electro-hydraulics, electro-pneumatics, and electronics.

Trained and directed junior personnel to maintain optimum mission readiness status. Utilized demonstration, discussion, and lecture methods for maximum preparedness.

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