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Manager Sales

Location:
Rawalpindi, Punjab, Pakistan
Salary:
80000
Posted:
March 31, 2021

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Resume:

SUMMARY

High achiever in academics; Professional experience as an Industrial Performance Specialist as Executive in Honda Cars. Completed Employer-sponsored training in Japan and for enhancing my Analytical, Practical, soft and managerial skills.

NAME / SURNAME

Anwar Majeed

Date Of Birth

5th February’ 1970

Father’s Name

Abdul Majeed

Address

House # 120, Block-A, Judicial Colony phase II Raiwind Road, Lahore, Pakistan

Phone #

Residence

+92-42-516****

Mobile #

+92-333-******* (Pakistan)

034********

Passport #:

AK0574621

Date of Issue:

4th FEB ’ 2017

Date of Expiry:

3rd FEB ’ 2022

National Identity Card #

35202-2742462-9

Nationality

Pakistani

Email Address

adla8b@r.postjobfree.com

adla8b@r.postjobfree.com

Languages

English (Fluent)

Japanese (Basic)

EDUCATION & QUALIFICATION

Punjab University, Lahore, Pakistan

B.A

Ali Industrial Technical Institute Shahrah-e-Roomi Lahore

Diploma in auto& Diesel, 1990; First class; Scored 82.4% marks in final year

Computer Training Institute of Computer sciences

D.C.A (Diploma in Computer Sciences) 1997 First class

TRAINING COURSE / PROGRAM/EXPERIENCE

7th Augest’1991 to 4th March’ 1994

15th December to 30th Jan, 2002

Venue: Indus Motor Company (TOYOTA)

Course: Basic Training Course on Following Topics

Training on Crash Training of New Technicians Team Step I & Step II Training Course (Engine & Drive Train Areas). With market Examples

Leadership skills – Know yourself

Management skills (Soft skills in a technical context.)

Sustaining C.I

Production-Quality Simulation

Operation Excellence-Supply Chain Simulation

Served as Service advisor and performed following activities;

a)Worked as Auto Mechanic and undertake major and minor repairs.

b)Assistance to service manager.

c)Listen to customer complaint and diagnose the actual problem of the car.

d)Prepare Job Card.

e)According to Shop Manual & manufacturing standards to handle warranty complaints.

Venue: HONDA AUTOMOBILE (THAILAND) COMPANY (HATC)

Honda’s most progressive manufacturing unit in Asia

Quality improvement Co-ordination for Honda Technical Information:

This training course was designed to train the candidates for specially designed exercise.

This training has broadened my professional experience to work with different nationals from all over the world.

Venue: HONDA MOTOR COMPANY, JAPAN

Parent company of All Honda manufacturing in the world

Course: Technical Diagnose Training

Trained by specialist for HM for different technologies of the Honda

Obtained highest evaluation score in knowledge base courses and hands-on- skills projects.

Was among the only two to be certified as “Diagnose Trainer”.

Presented the learnt topics to top management of Honda Motor Co. Japan

Auguest’15 1994 4 Feb 2016

ALLIED ENGINERING CATTERPILLER 27FEB2016 TO 29 March 2019

UNITED MOTORS PVT LTD 9TH May2019 to 25 Feb 2020

Employer Name: Honda Atlas Cars (Pakistan) Limited

A Leading multinational automobile manufacturer having 43 % market share and developing highest quality product in competitive atmosphere.

Job Title: Company cars in-charge, After Sales Division

Department Managed:

Day to day Duties Performed and Scope of responsibility

Management of the field operations at 3S Dealerships in Punjab Province of Pakistan.

Handling customer complaints regarding Warranty claims.

Leading the operations to perform CSI (Customer Satisfaction Index) survey for understanding the customer’s response about the quality and performance of the sedan.

Leading seasonal promotional activities free AC Service, Free Check up, consumer counseling etc.

Managing the Technical correspondence to HMC (Honda Motor Company) regarding the quality issues in cars.

Managing the correspondence with Production department to improve or enforce the quality standards at the production facility.

Development of new After sales initiatives and ensure its successful launch.

Develop Dealers After Sales Service Standard.

Check the Dealer space and reorganize according to Honda Standard.

Check the Dealers activity Plan dispatches the parts Warranty to dealer.

On line parts order system introduced to the dealer for parts ordering.

A.S 400 system introduced for dispatches of the parts and making the Gate pass,GRN,and Picking slip for Picking of the parts from warehouse to dealership.

Conducting and arranging the Warranty seminar to introduce new parts store and maintain the stock level.

Managing the operation of the store demand job flow of each activity.

Provide Technical support and guidance to dealers.

Provide Technical Training For Proper use of Service tools.

Development of warranty Policy and procedure ensure its effective.

Conducting new Model Training to Dealers.

Day to day Duties Performed and Scope of responsibility

Performing the field operations for parts against orders.

Performing to deliver the parts at process time.

Co-ordinates for Parts Ordering.

Stacking of the parts according to the Racks standards.

Check the warehouse space and reorganize warehouse.

Picking of the parts and dispatches the parts to Reigns with TCS.

To develop the warehouse According to Allied Cat Slandered.

Create Space for New Bins and Allocation of the parts.

Preparation to the Monthly Stock takes documents.

Monthly and Yearly Stock cut of application preparation.

To handled the warranty claims all north area.

To dealer parts ordering according to customer problems

To developed the dealer according to J.W Forland standard

To develop workshop according J.W Forland standard

Daily Feed back system introduced.

To control North Area against warranty claims

To control North Area parts ordering.

26 FEB2020 JW FORLAND ASSISTANT MANAGER NORTH AREA

COMPUTER SKILLS

MS-Excel (Comprehensive command for Extensive Data Analysis)

Good command on MS-Power Point and MS-Word

Working knowledge of MS-Access

D.C.A (Diploma in Computer Sciences) First class

HDS (HONDA DIAGNOSTIC SYSTEM)

HIM ( HONDA INTERFACEE MODULE)

EPC (ELECTRONIC PARTS CATALOGUE )

HONORS, AWARDS, & MEMBERSHIP

Only employee from HACPL selected for training in Japan.

First class educational career throughout studies.

Position holder at Diploma in Auto Diesel

Complication of Ten commendable year’s of service with Honda Atlas Car’s(Pakistan) Limited



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