C–h

MUELE SUNDAY BORNEE

PROFESSIONAL COURSES (ONLINE)

Administrative Professional Foundation

(Via LinkedIn)

Strategic Management for people and Resources

Customer Service: Problem Solving and Troubleshooting (Via LinkedIn)

Customer Service Foundation

2018 B.Sc. Political and Administrative Studies

Second Class Honours (Upper Division)

University of Port Harcourt, Rivers State.

2012

West African Senior School Certificate Examination (WASSCE)

New Era Educational Institute, Port Harcourt.

SKILLS/COMPETENCE

Administrative Skills

Professional Client Relationship

MS office Savvy

Voice Overs and Advertising

Digital Marketing Skills

Excellent Communication skills

EDUCATION

WORK EXPERIENCE

TWIST HOTELS & LOUNGE, LAGOS

CUSTOMER SERVICE/FRONT DESK OFFICER (DEC, 2020-Till date)

Attending to guests at the front desk, responding to enquiries and taking reservations and bookings.

Monitoring & Reporting Manager's Email and calls and responding when necessary.

Managing Company's social media accounts.

Taking minutes of weekly staff meetings.

Responsible for company's graphic designs.

D'ISLAND HOTEL, Lagos (August 2020-November 2020)

CUSTOMER SUPPORT

Received and welcomed guests in a friendly yet professional manner

Received phone calls, attended to mails and other enquiries.

Used Excel for daily sales Report

EMEKA ONUORA & CO. Abuja. (Jan.2020-July- 2020)

CUSTOMER SUPPORT

Handled customer service and client relationship responsibilities

Accepted letters and packages, and distributed them to their appropriate departments.

Edited Valuation Reports, printed and submitted to clients.

(NYSC) (Nov 2018-Oct 2019)

SWANKY GLOBAL, PORT-HARCOURT,

RIVERS STATE. (August. 2017-Oct 2018)

CUSTOMER (SALES) REPRESENTATIVE.

Sold products using solid argument to close deals on prospective customers.

Maintained positive business relationship with old and intending clients to ensure future sales.

adl92s@r.postjobfree.com

+234********** (WhatsApp)

Location; AKIODE BY OMOLE PHASE 1 LAGOS

An intrigued and Interactive Customer Service Representative with over 3 years experience in the field with passion for conteny creation, product knowledge, and a keen interest in resolving issues raised by customers.

Contact this candidate