Dawn Ding
Fargo, ND *****
adl8ku@r.postjobfree.com
Work Experience
Intake Technician
IRS - Fargo, ND
December 2019 to December 2020
Duties, Accomplishments and Related Skills:
Assist taxpayers with problems resolving tax problems they cannot resolve through regular remedies. Set up case in system and assign case classification and let taxpayer know dates for next contact. Cultural Diversity Resources
112 N. University Drive
Suite 306
Fargo, ND 58102 United States
Social Work Intern
Cultural Diversity Resources - Fargo, ND
August 2018 to December 2018
Duties, Accomplishments and Related Skills:
Assist clients to obtain employment by creating and updating personal resumes; refer clients for goods to thrift stores through written referrals; electronically fill out and file social service assistance forms for clients; attend social service meeting and events; interview clients to assess clients' needs; refer clients to applicable services and agencies within the community Supervisor: Yoke Sim Gunaratne 701-***-****)
Okay to contact this Supervisor: Yes
Customer Service Representative-DME
Noridian - Fargo, ND
May 2016 to July 2016
900 42nd St S
Fargo, ND 58103 United States
05/2016 - 07/2016
Salary: 27,000.00 USD Per Year
Hours per week: 40
Customer Service Representative-DME
Duties, Accomplishments and Related Skills:
I answer calls from Medicare DME suppliers and educate them on claim denial resolutions and provide information to help them navigate through DME billing procedures and other Medicare questions. 8am to 430pm weekday shift
Correspondence Examiner
Noridian - Fargo, ND
October 2015 to May 2016
2600 9th Ave S
Fargo, ND 58103 United States
10/2015 - 05/2016
Salary: 22,048.00 USD Per Year
Hours per week: 40
Correspondence Examiner
Duties, Accomplishments and Related Skills:
I sort medical claims and transfer claim information for further review. 8a-430p weekday shift Supervisor: Kelly Halvorson 701-***-****)
Okay to contact this Supervisor: Yes
Cashier
Walmart - Fargo, ND
April 2015 to July 2015
Duties, Accomplishments and Related Skills:
I operated a cash register, ran merchandise through scanner/gun, greeted/assisted customers and coworkers, and kept work area clean. day shift between 730am-5pm M-Sat Supervisor: Human Resources 701-***-****)
Okay to contact this Supervisor: Yes
Medical Record Technician-Coder
Veteran's Administration - Fort Harrison, MT
December 2013 to January 2015
3687 Veteran's Drive
Fort Harrison, MT 59636 United States
12/2013 - 01/2015
Salary: 35,287.00 USD Per Year
Hours per week: 40
Series: 0675 Pay Plan: GS Grade: 6
Medical Record Technician-Coder (This is a federal job) Duties, Accomplishments and Related Skills:
I reviewed outpatient notes in CPRS and appropriately assigned ICD9 and CPT codes with the aid of Centricity encoder and code book. I sent queries to physicians to clarify documentation as needed. I attended coding/educational seminars. I am a Registered Health Information Technician. This position requires that I know advanced medical terminology, anatomy and pathophysiology, ICD9 and CPT4 coding systems and possess previous coding experience. 730am-4pm weekday shift Supervisor: Human Resources 406-***-****)
Okay to contact this Supervisor: Yes
NASS-USDA
101 1st Ave N
Helena, MT 59601 United States
01/2014 - 04/2014
Salary: 10.50 USD Per Hour
Hours per week: 12
Phone Surveyor
Duties, Accomplishments and Related Skills:
I contacted farmers and ranchers by phone conducting surveys on planned and actual crop and animal production and profits for USDA reports. evening shift 5pm-10pm 2-3 eves/weekdays Supervisor: Human Resources 406-***-****)
Okay to contact this Supervisor: Yes
Recruiting Associate
Pracs Institute - Fargo, ND
November 2012 to February 2013
4801 Amber Valley Parkway
Fargo, ND 58103 United States
11/2012 - 02/2013
Salary: 21,000.00 USD Per Year
Hours per week: 40
Recruiting Associate
Duties, Accomplishments and Related Skills:
I registered participants and updated demographics in the computer system. I screened participants for studies and explained study and company policies and procedures in person and over the phone. 12pm-9pm weekday shift
Supervisor: Janna Clim 701-***-****)
Okay to contact this Supervisor: Yes
Medical Support Assistant
Veteran's Administration - Watertown, SD
March 2012 to June 2012
917 29th SE
Watertown, SD 57201 United States
03/2012 - 06/2012
Salary: 40,296.00 USD per Year
Hours per week: 40
Series: 0303 Pay Plan: GS Grade: 5
Medical Support Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
I scheduled outpatient clinic appointments and answered the clinic phone. I served as the first point of contact for the front desk area. I participated in team huddles and team meetings. I communicated with patients and gave patients pre appointment requirements and instructions. I saw consults as an part of the appointment process and sequenced consults appropriately in relation to primary care appointments, labs, etc. If consults were missed, I rescheduled all appointments back into proper sequence. I communicated with the provider if care was not available within the requested time frame and then scheduled as needed. 8am-430pm weekday shift Supervisor: Human Resources 605-***-****)
Okay to contact this Supervisor: Contact me first
Part-time Cashier
Sam's Club - Fargo, ND
November 2011 to March 2012
Duties, Accomplishments and Related Skills:
I greeted customers and scanned merchandise at checkout. I operated a cash register and explained club policies and procedures. I also sold club memberships at the register. 7am-6pm weekday shifts Supervisor: Human Resources 701-***-****)
Okay to contact this Supervisor: Yes
Temp-Billing Specialist
Noridian - Fargo, ND
August 2011 to October 2011
2600 12th Ave S
Fargo, ND 58103 United States
08/2011 - 10/2011
Salary: 23,040.00 USD Per Year
Hours per week: 40
Temp-Billing Specialist
Duties, Accomplishments and Related Skills:
I corrected denied medical claims and inaccurate medical insurance information and identify trends in billing errors in order to secure reimbursement for rendered medical services. 8am-430pm weekday shift Supervisor: Tania Cook 701-***-****)
Okay to contact this Supervisor: Yes
United States Air Force
Medical Records Technician
Grand Forks Air Base - Grand Forks, ND
April 2011 to July 2011
Grand Forks, ND 58201 United States
04/2011 - 07/2011
Salary: 44,213.00 USD Per Year
Hours per week: 40
Series: 0675 Pay Plan: GS Grade: 5
Medical Records Technician (This is a federal job) Duties, Accomplishments and Related Skills:
I supervised 3 medical records clerks. I interpreted and applied HIPAA regulations to various health information situations. I conducted briefings and in-services regarding HIPAA regulations, violations, and penalties. I served as the primary contact for HIPAA information and violations for the base. 730am-4pm weekday shift
Supervisor: Human Resources 701-***-****)
Okay to contact this Supervisor: Yes
Temp-Billing Specialist
Preference Personnel Take Care Health Systems - Fargo, ND June 2010 to April 2011
2600 12th Ave S
Fargo, ND 58103 United States
06/2010 - 04/2011
Salary: 23,040.00 USD per Year
Hours per week: 40
Temp-Billing Specialist
Duties, Accomplishments and Related Skills:
I corrected denied medical claims and inaccurate medical insurance information and identify trends in billing errors in order to secure reimbursement for rendered medical services. 8am-430pm weekday shift Supervisor: Tania Cook 701-***-****)
Okay to contact this Supervisor: Yes
Program Support Assistant (Billing)
Veteran's Administration - Fargo, ND
February 2006 to January 2010
2101 Elm St N
Fargo, ND 58102 United States
02/2006 - 01/2010
Salary: 43,964.00 USD per Year
Hours per week: 40
Series: 0303 Pay Plan: GS Grade: 7
Program Support Assistant (Billing) (This is a federal job) Duties, Accomplishments and Related Skills:
I prepared medical claims for office visits and inpatient stays. I processed EOBs/MRAs to correct and resubmit claims. I prepared medical claims for work comp, tort, and no fault cases. Teamwork and team building intra and interdepartmentally on an ongoing basis was fundamental to this position. 730am-4pm weekday shift
Supervisor: Human Resources 701-***-**** +93641)
Okay to contact this Supervisor: Yes
Patient Services Assistant
Veteran's Administration - Fargo, ND
December 2000 to February 2006
2101 Elm St N
Fargo, ND 58102 United States
12/2000 - 02/2006
Salary: 38,000.00 USD per Year
Hours per week: 40
Series: 0303 Pay Plan: GS Grade: 6
Patient Services Assistant (This is a federal job) Duties, Accomplishments and Related Skills:
I registered and assisted patients in an outpatient clinic setting and triaged patients for the nurse. I answered the clinic's phone and routed calls and/or messages appropriately. I scheduled and coordinated patient appointments and I assisted clinical personnel as needed. I also assisted families as needed. In addition, I rescheduled and coordinated appointments and appointment lists as needed. 8am-430pm weekday shift
Supervisor: Human Resources 701-***-**** +93641)
Okay to contact this Supervisor: Yes
Education
Bachelor's Degree in Social Work
Minnesota State University Moorhead - Moorhead, MN December 2018
Technical or Occupational Certificate
Minnesota State University Moorhead - Moorhead, MN May 2012
Bachelor of Science degree in government
Minnesota State Technical and Community College Moorhead - Moorhead, MN Skills
• Customer service
• Medical office experience
• Word processing
• Microsoft Word
• Microsoft Office
• CPT Coding
• Anatomy Knowledge
• ICD-9
• Medical Coding
• Medical Records
• Insurance Verification
• HIPAA
• Medical Billing
• Physiology Knowledge
• Medical Terminology
• English
• Clerical experience
• ICD coding
• Documentation review
• Health information management
• Front desk
• Microsoft Outlook
• Microsoft Excel
• Typing
• Interviewing
• Social work
• Computer literacy
• EMR systems
• Proofreading
• Epic
• Hospital Experience
• Medical Scheduling
• Phone Etiquette
Assessments
Recruiting — Proficient
January 2021
Managing the candidate sourcing and selection process Full results: Proficient
Administrative assistant/receptionist — Proficient January 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Electronic health records: Best practices — Proficient January 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Medical billing — Proficient
February 2021
Understanding the procedures and forms used for medical billing Full results: Proficient
Case management & social work — Familiar
January 2021
Prioritizing case tasks, gathering information, and providing services without judgment Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.