Wissam Shamoon
336-***-**** Sterling Heights, MI adl7q9@r.postjobfree.com
Education
Macomb Community College – Warren, MI
January 2015 - Present
General Studies Certificate (2016)
Engine Machining Certificate (2017)
Robot Operations Certificate (2019)
Residential Electrical Certificate (2019)
General Studies Associate Degree (2021)
Pre-Bachelor of Science in Engineering in Mechanical Engineering (expected 2023)
GTR Trucking School Inc. – Hamtramck, MI
September 2018 – October 2018
Acquired Commercial Driving License
Type A, MI
Experience
GM Customer Care & After sales. — Pontiac, MI
Customer care aftersales,Truck Drive, August 2020 – To Present
Service provided after a customer has purchased a product. ... Typically, examples of after-sales service include support regarding warranty service, training, or repair and upgrades
Receive shipments, unloading and sorting according to product type and scanning all barcodes into system before stocking
Transport products to proper storage area using forklift, pallet jack or hand truck
Dispose of any damaged material and immediately report to warehouse manager
Ensure safety of all warehouse employees by carefully moving heavy materials, identifying and reporting hazards and attending weekly safety meetings
Charger Logistics USA, Inc. — Romulus, MI
CDL Driver, January 2019 – March 2020
Transport finished goods and raw materials to and from manufacturing plants or retail and distribution centers
Inspect vehicles for mechanical items and safety issues and perform preventative maintenance
Plan routes and meet delivery schedules
Document and log work/rest periods and miles spent driving and retain fuel/toll receipts
Comply with truck driving rules and regulations as well as with company policies and procedures
Maneuver trucks into loading or unloading positions
Collect and verify delivery instructions
Report defects, accidents, or violations
Mitchell Plastics — Sterling Heights, MI
Assembly / Quality, April 2018 – September 2018
Rotated through multiple stations on a shift to ensure maximum alertness and preparation
Informed supervisors of any part or equipment defects to ensure prompt response to the problem
Communicated with other stations on the assembly line to ensure maximum speed and accuracy
Maintained and serviced all equipment when necessary
Conserved resources and supplies to facilitate minimum waste
Assembled components accurately, thoroughly, and quickly to approved specifications
Inspected raw materials to ensure consistency and integrity
Maintained, tested, and troubleshot all instrumentation devices
Attempted repairs on broken or damaged products to determine the best way to scale those repairs
Reported problems or concerns to senior management immediately
Managed our quality assurance division and ensured all employees met their required quotas
Flex-N-Gate — Royal Oak, MI
Assembly / Quality / Shipping / HILO Driver, September 2015 – April 2018
Rotated through multiple stations on a shift to ensure maximum alertness and preparation
Informed supervisors of any part or equipment defects to ensure prompt response to the problem
Communicated with other stations on the assembly line to ensure maximum speed and accuracy
Maintained and serviced all equipment when necessary
Conserved resources and supplies to facilitate minimum waste
Assembled components accurately, thoroughly, and quickly to approved specifications
Inspected raw materials to ensure consistency and integrity
Maintained, tested, and troubleshot all instrumentation devices
Attempted repairs on broken or damaged products to determine the best way to scale those repairs
Reported problems or concerns to senior management immediately
Managed our quality assurance division and ensured all employees met their required quotas
Drove company HILO to ensure inventory is in the correct area
PGS Inc. — Troy, MI
Quality Inspector, September 2013 – March 2014
Inspected raw materials to ensure consistency and integrity
Maintained, tested, and troubleshot all instrumentation devices
Attempted repairs on broken or damaged products to determine the best way to scale those repairs
Reported problems or concerns to senior management immediately
Managed our quality assurance division and ensured all employees met their required quotas
Karim Trading S.A.L, Fahed Group. — Beirut, Lebanon
Warehouse Associate, January 2011– August 2012
Supervised the warehouse with Over 35 employees. Familiar with material handling and warehouse procedures Skilled in operating and maintaining all warehouse equipment Comprehensive knowledge of logistics/routing scheduling delivery methods Good communicator with ability to follow verbal and written instructions Comprehensive knowledge of warehouse management and operations Attention to detail with good monitoring and supervisory skills.
Al-Watani Telecom. — Baghdad, Iraq
Technician-Software,Hardware, April 2004 – January 2007
Diagnosed, tested and repaired cellular phones of customers. Handled the tasks of preparing documentation like safety logs and repair status for providing and supporting materials Communicated with administration and district staff for receiving and conveying information to resolve concerns and issues Resolved technical problems by identifying and troubleshooting by them.
Skills/Languages/Qualifications
Innovative problem-solver who can generate workable solutions
Familiar with safety practices and procedures
Motivated toward achieving set goals and deadlines in a timely manner
Strong ability to multi-task in a fast-paced environment
Exceptional integrity and reliability
Results-driven achiever with exemplary planning and organizational skills
Resourceful team player who excels at building trusting relationships with customers and colleagues
Multilingual: Fluent in the English, Arabic, and Chaldean languages