GERALD D. WOODS
***** **** ****** **. *******, Fl. 32824
adl7i0@r.postjobfree.com
An able, enthusiastic, skilled, eager to learn, and professionally minded individual, seeking an opportunity to learn and grow within an organization that values its employees and the completion of the task at hand.
EXPERIENCE
APRIL 2019-FEBRUARY 2020
Amazon Delivery Driver
Provided the delivery and pick up of packages within the route assigned. As a driver, the provision of customer service and feedback to customer complaints or concerns was included in the daily tasks.
JANUARY 2018-APRIL 2019
Equiscript
Patient experience specialist
Managed inbound and outbound calls, monitoring patients and making sure that prescriptions are processed, filled, and delivered prior to need by dates. Helping patients to understand the importance of medication adherence. Updating and maintaining patient information and inquiries.
SEPTEMBER 2008 – OCTOBER 2018
Emmanuel Family Services, LLC
Owner-Co-Founder
Secure contracts with the Department of Social Services, The Department of Justice, and Virginia Public Schools Systems to provide therapeutic mentoring services and family coaching services to at risk youth and families. Facilitated the hiring process along with Human Resources assistance with offer letters and the termination of employees who violated the company code of conduct and policy.
Community Policy Management Team Amherst County Virginia
April 2011-November 2014
Volunteer; Elected Chairman
Chairman and participant in the management of eight specific funding streams used to purchase services for high-risk youth in the state of Virginia.
April 2007 – September 2008
The Madeline Centre
Lynchburg, Virginia
Therapeutic Day Treatment Director/Intensive In-Home Counselor
Designed Day Treatment Program.
Coordination of in-school therapy within 28 public schools
Supervision of counselors and behavioral specialists within the school setting
Marketing of Day Treatment services to various school districts
Interview potential employees/Hire employees
Provide Intensive In-Home Counseling to at-risk youth.
March 2006-April 2007
Rehabilitative Services and Vocational Placement
Richmond, Virginia
Employment Specialist
Assisted patients with traumatic brain injury find jobs.
Duties included assisting the consumer in obtaining gainful employment.
Providing Case Management.
Marketing Welfare-To-Work Tax Credit or (WOTC).
Providing Job Development Services.
Providing Long Term follow along services.
Providing Counseling services to consumers in distress.
EDUCATION
Calvary Midwest Bible College – September 2000-2002
Certificate Program
CAPELLA UNIVERSITY - OCTOBER 2019 – APRIL 2021
BS in Business Administration Specializing in Healthcare Management
The National Society of Leadership and Success Inductee December 2020.
References available upon request.