William Randel Fleischmann

*** ********** ****, ***. *, Palm Springs, CA 92262

Cell: 858-***-****

adl6qy@r.postjobfree.com

Bi-lingual Spanish/English with more than thirty years’ experience in Food Manufacturing and Hospitality. Successful in working effectively with business owners and board members as well as clientele and co-workers. Self- motivated, well organized and excellent professional attitude. Employment history

Bartender - Savoury's Good Earth Cuisine, Palm Springs. 10/16 - Present

- Working in fast-paced & trendy environment ensuring prompt service for food & beverage

- Ensuring clients enjoy an excellent experience

- Established positive relationships with owners & fellow workers Waiter - Le Villauris, Palm Springs, CA 08 - 11/15

- Worked in fast-paced & trendy environment ensuring prompt service for food & beverage

- Ensured clients enjoyed an excellent experience

Waiter - Tonga Hut, Palm Springs, CA 05 - 12/16

- Worked in fast-paced & trendy environment ensuring prompt service for food & beverage

- Ensured clients enjoyed an excellent experience

Freelance Interior/Exterior landscape design; Property Management 05/04 to Present

- Partnered with customers to understand their scope of work and design needs to create design solutions tailored to them.

- Assessed scope of customer’s project and determined when to recommend fee-based design contracts.

- Assisted Sales team and client with their design challenges including product recommendations, color coordinating, and space planning to achieve their goals. Waiter, Royalty Staffing, based in San Diego, CA 2/15 - Present

- Acted as Lead for selected events & venues, coordinating schedule & time cards

- Coordinated set up and take down of all dining areas

- Greeted customers and accommodated all requests

- Built excellent customer relations and service & resolved any complaints amicably

- Established positive relationships with senior staff & fellow workers Head Waiter - Daybreak Café, Ocean Beach, CA 02/07-01/10

- Trained workers in food preparation, and in service, sanitation, and safety procedures.

- Observed and evaluated workers and work procedures to ensure quality standards and service, and completed disciplinary write-ups.

- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.

Co-Owner/Full-Time Manager-San Diego Tortilla Factory, Queensland, Australia 11/95-06/02

- Trained and supervised a staff of 18 employees ensuring health standards for their safety and welfare.

- Handled the inventory and ordering of all supplies and equipment: dry goods, raw foods, and packaging items used in the manufacturing.

- Supervised the daily operations of food manufacturing.

- Responsible for importing and exporting of product line.

- Designed and implemented Marketing and Promotional Plans for all products.

- Generated leads by using local and national publications as sources.

- Developed rapport with Business Owners while assessing their needs. Bar Manager/Bartender-Hungry Hunter Restaurants, San Diego, CA 02/90-09/95

- Recruited, trained and motivated staff

- Kept up to date with licensing legislation and took legal responsibility for the premises

- Enforced health and safety rules

- Managed kitchen staff

Waiter/Bartender-Rosie’s Bar & Grill, Century City, CA 02/88-01/90

- Greeted guests; took beverage orders from the restaurant servers or directly from guests.

- Mixed drinks, cocktails and other bar beverages as ordered and in compliance with company standards.

- Checked identification of guests to verify age requirements for purchase of alcohol

- Handled and assigned house bank and followed all cash handling procedures.

- Collected payment for drinks served and balanced all receipts. First Waiter-Hotel Bel Air, Los Angeles, CA 02/86-01/88

- Trained workers in food preparation, and in service, sanitation, and safety procedures.

- Observed and evaluated workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.

EDUCATION, CREDENTIALS & AFFILIATIONS

Certified in Quality Assurance/HACCP;

Member of Australian Mexican Chamber of Commerce;

Attended San Diego State University, and Cal State Northridge.

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