Pharmacist Pharmacy
Resume:
NICKELLE A. MOULTRIE
Norristown, PA 19401
610-***-**** (primary)
adl57d@r.postjobfree.com
EXPERIENCE
Outreach Worker 10/19-Present
Carson Valley Children’s Aid
Provide family-centered, community-based services to women referred for service including teaching life skills, advocacy, parenting education, information, referral and counseling.
Provide counseling services that are family-centered with a systemic approach and are focused on decrease or cessation of substance use & on D&A recovery.
Assess risk of child abuse and neglect and provide appropriate interventions with families.
Maintain and complete accurate paperwork including assessments, plans, progress notes and reports within required time frames.
Participate in department meetings and consultations.
Participate in all agency-wide and departmental training.
Represent department on specific Agency committees.
Submit required Agency paperwork within required time frames.
Transfer to other programs as part of Agency response to community needs.
Income Maintenance Caseworker, Commonwealth of PA
10/2018 - 06/2019
Norristown, PA
• Establish ongoing eligibility for programs administered by this agency in a humane, professional and confidential manner.
• Prepare for and conduct interviews, gather and provide information, assist clients to complete required forms, when necessary, and verify eligibility criteria.
• Complete an initial screening and eligibility determination of applicants for Cash Assistance, SNAP, LIHEAP and Medical Assistance
• Complete all required paperwork and data input, notify clients, and issue benefits in order to assure accurate and timely determination of initial and continued eligibility.
• Use sophisticated computer systems to process, track and issue benefits.
• Communicate with clients and other members of the public by responding promptly and professionally to incoming correspondence and telephone calls.
• Document actions taken to ensure prompt and accurate responses to all verbal and written inquiries.
Client Services Director, Delaware County Pregnancy Center
07/2018 - 10/2018
Chester, PA
• Oversee counseling and all other services provided for clients.
• Check DCPC email daily.
• Review all files.
• Counseling when needed.
• Schedule appointments when needed.
• Run daily and monthly reports.
• Complete employees hours weekly.
• Oversee outreach initiatives (boutique, EWYL, street missions)
• Provide in center training.
• Develop and nurture employees to perform daily functions.
• Maintain working relationships with the community and other organizations.
• Create fundraising activities and events.
Case Management Assistance, Progeny Health
05/2014 - 10/2017
PLYMOUTH MEETING, PA
• Provides direction to the Case Management Associate Staff.
• Communicate with the upper management of any trending issues.
• Conduct training and Communicate changes with in the department to the CMA staff.
• Monitor trends of the team.
• To conducts outreach, follow up calls to members regarding points of care.
• Verify eligibility through insurance carriers.
• Conduct outreach calls to the PCP office.
• Update Internal documenting system with any pertinent/demographically information.
• Research of support groups/diagnosis/family teaching.
• Facilitate case closures, includes outreach/lost letters, PCP contact/research, process & close and documentation in Baby Trax of CM note/call log;
• Handle final outbound call and case closure in Baby Trax.
Pharmacy Tech, Cigna
11/2010 - 09/2013
Horsham, PA
o Assist a licensed pharmacist in the daily functions of a pharmacy mail order facility
o Perform administrative task
o Perform entry of prescription by computer system.
o Ensure that medication is appropriate with prescription.
o Manage drug inventory and records.
o Maintain excellent customer service.
Member Services Sr Rep, IBC
08/2008 - 08/2010
Philadelphia, PA
o Professional and accurate customer service skills.
o Educate members on extended medical services rendered.
o Baby Blue prints
o Fitness reimbursement
o Weight Watchers reimbursement
o Smoking Cessation
To assist providers and members through the appeals process.
Handling on a case by case file of Pre certifications.
Strong Resolution skills.
The ability to work independently.
Customer Service Rep, Amerihealth Administrators
04/2005 - 08/2008
FT Washington, PA
o Strong Communication and problem solving skills.
o Educating members on their medical benefits.
o Handling daily correspondence.
o Receiving and placing calls to member and providers.
o The ability to combine technical competence and dependability.
EDUCATION
University of Phoenix
10/2018 - PRESENT
Credits Earned: 24
Philadelphia, PA
Master’s degree
Major: Early Elementary Education
University of Phoenix
05/2014 - 07/2018
Credits Earned: 120
Philadelphia, PA
Post-secondary education
Major: Health Administration
CERTIFICATIONS AND LICENSES
pharmacy Tech issued by PA in Pennsylvania
Issued:
09/2013
Expires:
09/2015
REFERENCES
Name:
Keisha Funderburke
Reference Type:
Personal
Years Known:
15
Day Phone:
Email:
adl57d@r.postjobfree.com
Name:
Ellar Grate
Reference Type:
Professional
Job Title:
Supervisor
Years Known:
17
Day Phone:
Email:
adl57d@r.postjobfree.com
Contact this candidate