LaShona Patton-Jones

Strategic Leader

Windsor Mill, MD 21244

adl2q0@r.postjobfree.com

443-***-****

Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Data and Analysis- Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance. Ability to identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Training and Facilitation- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Willing to relocate to: Washington, DC - Atlanta, GA - Charlotte, NC Work Experience

Covid Support-Career Navigator

Mayor's Office of Employment Development - Baltimore, MD September 2020 to Present

Temporary appointment on the Covid-19 Baltimore Corp team. Provide comprehensive case management and conduct individual and group assessment and job readiness sessions with participants to facilitate transition into post-secondary education and/or regular full-time or part-time employment and training. Develop and maintain good working relationships with the community. Conduct outreach and aggressively promote services and initiatives throughout the communities. Enter data in customer case files; case notes; activities; training enrollments, completions, and measurable skills gains; job placements, and retention activities. Recruit and screen enrollees for eligibility based on legislative funding and make appropriate referral and placement in training opportunities and/or jobs. Assesses customers’ employment needs, skills and abilities; identify support services and make referrals Assist customers in developing an employment development plan and modify plan as circumstances warrant Achieve program performance goals regarding enrollment, retention, completion and placement in jobs, colleges or further training. Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals. Administrative Office Manager-Temp

Anne Arundel County, MD - Annapolis, MD

September 2019 to January 2020

Manages personnel office workflow and organizes office operations. Processes contracts, agreements and personnel actions with county law firm and budgeting office. Act as an advisor and liaison to Chief Personnel Officer of the county. Responsible for payroll processing, event coordination and scheduling of meetings and training facilities. Assists all departments including the County Executive in completing union negotiations, HR legislation. Manages onboarding and security access of employees. Assist with the finalization of promotions, demotions, reclasses, temporary service agreements, pension and benefit actions. Engage in talent development, training and retention of staff. Supervisor

MAYORS OFFICE OF EMPLOYMENT DEVELOPMENT - Baltimore, MD April 2019 to September 2019

Supervised 15 staff members and enrolled 500 students in summer youth program. Accomplished supporting work activities, time and attendance, payroll processing for employment of youth throughout the city. Coordinated and developed job opportunities with local businesses to hire Baltimore City youth. Organized and co-chaired a city job fair for over thousand youth seeking jobs for the summer. Workday HRIS Analyst III

Department of Budget and Management State of Maryalnd - Baltimore, MD November 2017 to September 2018

Served as a liaison between Statewide HR users, IT support and system vendors for the State Personnel System (SPS) in Workday. Analyzed and evaluated policy and legal requirements, business processes and user needs; performing functional configuration and maintenance tasks for various HR systems

(Workday) according to operational and business needs; performing tests, troubleshoot for problems, and providing technical assistance and training to system users. Facilitated instructor-led training, creating e-learning courseware, and developing training materials to include: student guides, quick reference guides, job aides, instructional videos, and brown bag presentations for custom developed transaction processing applications. Supported the Division in system reporting, system changes, conversion of data, and administration of application security for core HR users. Responsible for the analysis of University-wide information system requirements, development of specifications, both low- and high- level programming, and writing system documentation.Developed, built, and tested both Financial and HCM reports within the Workday platform.Cataloged Custom Reports, deleted unused reports, and consolidated similar reports. Configured alerts and collaborated on new Business Processes. Performed testing of software and configuration of Workday platform. Navigation of reports and Report Writer terminology. Analyzed business objects and report data sources. Introduced to matrix reports, sorting, filtering, grouping, and report scheduling. Participated in the large integration of state benefits affecting 200,000 enrollees. Experienced in go live for benefits in Workday. Administrated duties included adding rights and security privileges in the Workday system. Processed Mojo tickets that effected business processes such as move worker, payroll, hire, termination, HR, benefits, promotion and demotion. Assisted on help desk with account setup, password resets and security. Program Manager/Director

ARDX Workforce Development - Baltimore, MD

February 2017 to November 2017

Operated and managed a workforce development center wherein we service 1000+customers per year through a full life cycle approach to job placement. Managed a multi million dollar budget and contracts through reporting activities through Baltimore City Department of Social Services. Provided Human Resources and compliance of direct reports. Completely followed ISO and CMMI Level 3 Quality standards and policies. Developed interagency partnerships with other agencies and professional organizations to assess/discuss/resolve issues, and coordinate activities. Provided expert resolution and conflict management both internal and external. Strategized and maximized business techniques to provide placement services and community resources. Responsible for hiring, training and performance of staff. My accomplishments include establishing partnerships with corporate, non-profit, and government agencies to provide training, subsidies and employment opportunities. Facilitated classroom instruction in financial and workforce development courses, created e-learning courseware, and developing training materials to include: student guides, quick reference guides, job aides, instructional videos, and brown bag presentations for custom developed transaction processing applications. An increase in customer participation rates and placement activities. Provide performance review and feedback. Managed human relations and process and approve payroll. Managed TANF, CHIP and bus pass benefits and distribution. Responsible for scheduling, office operations, and building maintenance. Corporate IT Recruiter

TriTech Enterprise Systems - Landover, MD

August 2015 to February 2017

Managed all phases of recruitment, including defining hiring management needs and posting available positions on federal contracts. Defined and prepared SOW and coordinated RFP, RFQ responses and formated resume for bid and proposal submission. Analyzed employment-related data and prepared required reports. Conducted reference and background checks on all job applicants. Developed creative recruiting strategies that met anticipated staffing needs. Communicated the duties, compensation, benefits and working conditions to all potential candidates. Contacted all job applicants to inform them of their application status. Researched and recommended new sources for candidate recruiting. Managed and Implemented new ATS System. Provide Project Management Plan for systems implementation. Certified Kanban Team Practitioner. Maintain an accurate candidate tracking system. Workforce Development Specialist-NTE

University of the District of Columbia - Washington, DC December 2014 to December 2015

Networked with DC/VA/MD employers to find IT jobs and internship opportunities for candidates who have graduated from IT Career Track certifications such as A+, Network + and Security +. Offered professional development and career coaching to college students on the community college campus. Developed broadcast programs to pipeline federal and city staffing contracts. Built networks with MOU agreements with city departments, corporation for the continuance of professional experiences for students. Diversified use of Program Management skills to build out new program. Career Service Specialist/Internship Coordinator

ITT Educational Services Inc. - Baltimore, MD

December 2011 to December 2014

Directed placement of graduates into Jr. Systems Engineer, Electronics, CAD Designer, Network Technician, and Help Desk positions. Built employer networks and provided career assessments and mapping. Taught professional development, interviewing, social media and resume courses. Managed the internship and Student Professional Experience program. Provided classroom instruction and training in workforce courses such as: Networking, Resumes, Interviewing, and Social Media. Responsible for placing 200+ graduates per year.

Career Services Advisor

Kaplan Higher Education - Baltimore, MD

September 2009 to December 2011

Interviewed, counseled, and advised students on career, occupational, volunteer, and educational issues using appropriate career inventories and aptitude tests to help them focus their interests and identify goals.

Guided candidates through in-house computer testing. Designed, coordinated, and conducted workshops and seminars on specific job skills such as resume writing, interviewing techniques, salary negotiation, networking, and professionalism.Established and maintained continuous relationships with corporate industry personnel, small business agencies, local chambers of commerce, economic development council, state employment services, universities, and private employment agencies. Office Manager-Contractual

Johns Hopkins University - Baltimore, MD

January 2009 to September 2009

Coordinated office services such as purchasing, payroll, records control, and other administrative activities for new division and new department. Participated in the management of budgets and reports. Coordinated and implemented office services such as system-wide diversity training, special projects, diversity conference management, budget accounting operations, event planning and assist with the hiring of new staff. Scheduled meetings for diversity staff, made travel arrangements for C-Level Executive and researched backgrounds of potential business partners. Formulated plans for Faculty Development diversification and executive search for new faculty and administration of the School of Medicine and key positions in Johns Hopkins enterprise. Recruiting Manager/Sr. Account Executive

1st Choice Government Staffing - Silver Spring, MD July 2008 to January 2009

Developed and marketed company to government agencies, GSA certified contractors for increased government contracts for SBA (8) and Hub zoned businesses. Compiled information and supporting documents to submit Cost Analysis and Proposals for federal and state proposals. Acted as Liaison/Project Manager on government contracts that are located at multiple sites and across various labor categories. Managed the payroll, time recording, and benefits of employees at several Montgomery County worksites in accordance to an inclusive contract to manage revenue driven parking sales centers. Acted as contract Generalist. Recruited qualified security cleared personnel on government contracts according to the GSA schedule. Prepared and advertised Statement of Work via online job posting sites. Provided management to satellite staffing offices and supported HRIS and query builds through PeopleSoft and SAS. Used Talent Software to manage pipelines such as Hire Desk, Taleo. Education

MASTER OF SCIENCE in Human Resources Management

WALDEN UNIVERSITY - Baltimore, MD

2013 to 2014

Bachelor of Arts in Music

BENNETT COLLEGE FOR WOMEN - Greensboro, NC

1991 to 1997

Skills

• ADP

• Human Resources Management (5 years)

• Peoplesoft

• Ultipro

• Kronos

• Crystal Report

• Ceridian

• Workday HCM (1 year)

• Sharepoint (5 years)

• Microsoft Office (10+ years)

• Salesforce (4 years)

• Cognos

• SAP (5 years)

• Dayforce

• Excel (10+ years)

• Time Management (10+ years)

• Project Management (7 years)

• Organizational Skills

• Data Analysis Skills

• Human Resource

• Communications (10+ years)

• Customer Service

• Billing

• Recruiting

• Oracle

• ATS

• Agile

• Employee Orientation

• Microsoft Excel

• Supervising Experience

• Administrative Experience

• Microsoft Word

• Workforce Development

• Business Analysis

• Help Desk

• Business Requirements

• Requirements Gathering

• Taleo

Links

https://www.linkedin.com/in/lashona-patton-jones-mhrm-tkp-91123430 Certifications and Licenses

Team Kanban Professional

November 2016 to Present

Non-Public Arbitrator for FINRA

January 2016 to Present

Financial and Consumer protection Arbitrator and Mediator HIPPA Certificate

February 2017 to February 2019

Certified Food Service Manager

February 2018 to February 2021

Certified Catering Manager

February 2007 to December 2018

Owner and Operator of full service catering and event service. Certified Food Service Manager for a large event center. Excel, Catering Experience, Microsoft Word, Customer Segmentation Assessments

HR: Compensation & benefits — Highly Proficient

January 2021

Knowledge of compensation and benefits programs

Full results: Highly Proficient

Recruiting — Highly Proficient

February 2021

Managing the candidate sourcing and selection process Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Publications

Learning How to Cook for Your Man- Romance thru Food June 2018

Author of Cookbook

North Carolina Girl Living in Maryland World

October 2018

Co-Author

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