JANKI PATEL

adl0w4@r.postjobfree.com 804-***-**** https://www.linkedin.com/in/jankip1224

EXPERIENCE

Virginia Department of Health - Administration Assistant/ Covid-19 Vaccine Administration Oct 2020 – Present

• Perform clerical duties in office and assist supervisor with scheduling event calendar

• Preparing agenda for weekly meetings and conferences

• Tracking and verifying office inventory and ordering supplies

• Coordinating with the housekeeping staff and ensuring hygienic environment in the office

• Registering, completing lab forms and labeling of specimen containers during the event

• Recommend the COVID-19 safety regulation protocols to assure that the measures are properly followed

• Maintaining cold chain and delivering patient’s specimen to main laboratory for analysis 7/Eleven - Store Manager June 2019 – Oct 2020

• Maintain excellent working relationships with vendors to ensure long-term associations

• Manage daily store operations: store financial performance, cash control, fuel, and inventory

• Re-organized the section of the store to increased revenue by 70% over the period of 6 months

• Review payroll reports prior to approving employee payroll

• Received high honors from franchise owners by maintaining guidelines of food safety and sanitation during COVID-19 Advanced Wellness Centre - Healthcare Administration Specialist – Extern Oct 2019 – Nov 2019

• Oversaw patient statement process to ensure bills were sent and paid in a timely manner

• Identified and corrected patient’s billing errors

• Trained accounting managers and billing department staff on how to use the new registration and billing systems

• Executed on clinic’s recruitment strategy by creating job descriptions, identifying potential candidates, conducting interviews, and hiring

• Performed overall functioning of clinic including management of staff, patient schedule management, financial performance, and billing compliance

• Created, maintained, and communicated employee schedules according to the needs of the facility Spencer Dental and Braces - Clinical Team Leader Jan 2017 – June 2019

• Exceptional knowledge of HIPAA Privacy and Security Policies

• Held responsibility for maintaining, reviewing, and updating policies and procedures according to new regulations for both internal and external guidance

• Led and coordinated a team of 15 when we were understaffed and used outdated program to increase revenue and meet deadlines

• Expanded range of technical skills by learning Dentrix and Boomerang software to maintain and update patient medical records

• Developed and implemented a series of programs and policies focusing on patient services, quality assurance, and department activities

• Tracked and Monitored dental supplies & equipment inventory along with placing orders

• Maintained calendar for scheduling appointment and reminders for efficient patient care

• Experienced in documentations including insurance, bills and payment records for dental services

• Performed all administrative functions and clerical tasks: patient greetings, appointment scheduling, written and telephone correspondence, medical record upkeep, invoice issuance, and transaction processing

• Provided exceptional customer service answering all customer inquiries and promptly resolving issues and complaints

• Communicated medical results to patients under clinical supervision EDUCATION

ECPI University, Class of 2020

Bachelor of Science in Healthcare Administration & Healthcare Management SKILLS

Technical: Medical Terminology, Providing Wound Care, Scheduling, Filing Documents Applications: MS Office

Languages: English, Hindi, Gujarati, Marathi, and Spanish Soft Skills: Organization, Interpersonal, Communication, Collaboration, Problem Solving, Leadership, and Teamwork Certifications: HIPAA, Dental Assistant, X-Ray Technician, Cardiopulmonary Resuscitation, Healthcare Ethics, and Dental Laboratory Technician

References Available Upon Request

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