Manager Sales
Resume:
Shahid Channan
Sterling VA 20166
******.*******@*****.***
Objective
This position will allow me utilize my exceptional interpersonal relationship skills, problem-solving skills, and leadership abilities. A leadership sales position with a world class, high-integrity food products/retail sales company that will effectively utilize acquired expertise, creative talents and commitment to excellence. Desire a position with career
Growth potential
Store Manager, MCCS
2007-PRESENT
●Instituted growth and profit techniques that facilitated 3.9 million in sales
●Manage employees and vendors
●Review and analyze statements and operations
●Oversee office administrative responsibilities tasks
●Review Customers concerns and comments
●Adjust and maintain an extensive and diverse inventory
●Insure customer satisfaction
●Vending contracts, Store renovations projects
●Payroll and equipment training for employees
General Manager, Dave Co. Restaurant Inc. (Wendy’s Restaurant)
Crofton Blvd. MD
2006-2007
●Directed a 20 person customer service team including hiring, tiring, and managing staff
●Managed customer service staff responsible for processing incoming orders, from drive through and walk in customers.
●Reorganized customer service to properly align with sales teams improving communications and reducing
●Time spent on non-sales related administrative activities.
●Improved cost control by eliminating waste.
●Staffed and trained an assistant manager and two shift managers.
●Tally daily cash and credit card sales and make safety deposits
General Manager, Exxon, Reston, Herndon & McLean Locations, VA
2000-2006
●DIRECTED THE STARTUP OF A NEW STATION WITH A RESTAURANT CONCEPT. TOOK OVER DAY-TO-DAY MANAGEMENT INCLUDING STAFFING,
●Training, purchasing, cost control, facilities, maintenance, advertising, customer relations, marketing and menu
●Development. Participated in the concept and design of a low-fat menu.
●Achieved break-even within three months.
●Staffed and trained an assistant manager and 18 cashiers and other employees in full service gas station.
●Reduced labor and cost of goods sold by 20%.
●Carried out a demographic study that pin pointed the area's market.
●Developed and oversaw a catering program.
●Analyzed and upgraded store equipment. Installed new computer systems and register
Sales and Service Representative/Assistant Manager
7-11 Inc., Reston, VA 1998-2003
●Began career as a night stocker; promoted to shift manager within three months. Facilitated a team approach to
●Achieve organizational objectives, increase productivity and enhance employee morale.
●Helped lead the store to highest territorial sales for three straight quarters.
●Ensured employees provided highest standards of customer satisfaction and quality service
●Implemented a new 30-day trial program which led to 30% rise is fountain drink sales.
●Trained store sales staff in operating, marketing and merchandising coffee products.
EDUCATION
Punjab University Lahore, Pakistan
Bachelor of Arts, Marketing and Management, 1996
Computer Skills:
PC/MAC word processing, spreadsheets, databases, Internet, e-mail, Power Point, and other scheduling software.
Other Info: Salary Range Negotiable, US Citizen and fluent in Punjabi Urdu and Hindi.
Training, Accomplishments and Awards
Retail Math Course -Performance Appraisals Courses -Some Business College Classes-
Strategic Planning and Budgeting Courses-Retail Math Course- Customer Service Training-
EEO and Military Ethics Training Some Business College Classes
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