Sales Contact Details
Resume:
CURRICULUM VITAE
OF
SINOVUYO GWAMA
PERSONAL DETAILS
Surname : Gwama
First Name : Sinovuyo
Residential Address : 921 Honey Suckle street
: Extension 2, Alveda
: Kibler Park, 2091
Contact Number : 067-***-****
Alternative Number : 060-***-****
Email Address : *********@*****.***
Date of birth : 19 – 12 – 1997
Identity Number : 971-***-**** 082
Nationality : South African
Gender : Female
Marital Status : Single
Health Status : Good
Home Language : Xhosa
Other Language : English, Afrikaans, Zulu, Tswana
Driver’s License : No
Criminal Records : None
EDUCATIONAL BACKGROUND
Name of School : Ennerdale Secondary School
Grade : Grade 12
Subjects : English, Afrikaans, Life Orientation
: Life science, Business studies
: Geography, Mathematical Literacy
REFERENCES
Contact Person : DR. J. A. SOULS (PRINCIPAL)
Contact number : (011-***-****/7381
WORK EXPERIENCE
Company name : Game (Southgate Mall)
Period : 08/08/2017 to 24/05/2019
Position : Cashier
Duties and Responsibilities:
Adhering to Game's customer service policies and procedures
Establishing a professional relationship with customers
Report customer complaints and compliments to the Frontline Supervisor, or store management
Adhere to the customer turnover hourly rate
Be aware of current sales and promotions
Ensure colleagues and customers are not exposed to any risk
Carrying out and manage Game communication principles
Be responsible for cash flow
Ensuring all line voids and price changes are approved and signed off by supervisor
Exchanging merchandise for customers and accept returned goods by customers, when authorised to do so
Ensuring cash is placed in drop safe according to Game's SOPs
Ensuring all outgoing stock/items/scripts are scanned and paid for
Ensuring that that all money is strictly kept safely and securely inside the till
Handling daily takings confidentially, and only discuss with management
Being alert, recognising and reporting suspicious behaviour to management
Addressing queries regarding store merchandise
Adhering to Game's security policies and procedures
REFERENCE
Contact person 1 : Nolan Absalon
Contact number : (011-***-****/9112
Contact email : ******@****.**.**
WORK EXPERIENCE
Company Name : Game (Southgate mall)
Period : 08/08/2017 to 24/05/2019
Position : Switchboard Operator/Receptionist
Duties & Responsibilities
Serves visitors by greeting, welcoming and directing them appropriately.
Notifies company personnel of visitor arrival.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department directories.
Keep a safe and clean reception area by complying with procedures, monitoring a logbook, and issuing visitor badges.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Operate communication systems such as switchboard, telephone, intercom, two-way radio or public address.
Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.
Route emergency calls appropriately.
Page individuals to inform them of telephone calls, using paging and interoffice.
Relay and route written and verbal messages.
Place telephone calls or arrange conference calls as instructed.
Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
Monitor alarm systems in order to ensure that secure conditions are maintain.
Contact security staff members when necessary, using radio-telephones.
Keep records of calls placed and charges incurred.
Record messages, suggesting rewording for clarity and conciseness.
Stamp messages with time and date, and file them appropriately.
Answer simple questions about clients’ businesses, using reference files.
Complete forms for sales orders.
REFERENCE
Contact Person : Urshula Ramashala
Position : Admin Manager
Contact Number : (011-***-****/9111
Contact Email : ********@****.**.**
WORK EXPERIENCE
Company Name : Svenska Kullagerfabriken (SKF)
Period : 01/07/2017 to 30/07/2017
Position : Packer - Temp
Duties and Responsibilities:
Tacking and pilling finished goods into containers.
Prepare goods for shipment.
Pack them following a specific set of instructions.
Clean and prepare containers for packing.
Check to ensure containers are damage free.
Verify if items pulled out of package are correct.
Maintain database of packages.
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
Seal and label each container.
Move completed packages for loading.
Load or stuff different products or merchandise.
Count items.
Review packing lists.
REFERENCE
Contact Person : Neritha
Contact Number :( 011-***-****
WORK EXPERIENCE
Company name : Climax Security Risk Consultants
Period : 01/12/2016 to 30/06/2017
Position : Sales Consultants
Duties and Responsibilities:
Generating leads and turning them into opportunities for sales.
Contacting potential customers via telephone, email and face to face.
Working to KPI’s and revenue targets as set by the sales director.
Arranging meetings with prospects to demonstrate products.
Identifying opportunities for new business within the market.
Paying attention to competitors and their activities within the industry.
Ensuring all administration relating to sales is completed effectively.
REFERENCE
Contact person : Charles Makhubela
Position : Managing Director
Contact Details : +27-60-968-****
Contact email : *******.*******@*****.***
COVER LETTER
Sinovuyo Gwama is a well-groomed person. She is the kind of person who easily adapts to a new environment and is not afraid to try out new challenges around the workplace. She has very good communication and time management skills, customer service etiquette and very productive in the workplace. She is a team player and very hard working and would be a welcomed addition to any company. Other skills that Sinovuyo has got are:
Telephone Skills
Verbal Communication
Listening Skills
Professionalism
Good Customer Focus/Service
Organisation
Time Management
Informing Others
Handles Pressure
Contact this candidate