Sales Manager

LOREN D. DAVIS

229-***-**** ● ************@*****.***

https://www.linkedin.com/in/ldexterdavis/

SUMMARY

Assertive professional with a rich skillset related to Business Analytics, Business Intelligence, Management, Negotiation, and Training with a specialty in the areas of financial services and Sales EDUCATION

Valdosta State University May 2018-present

Bachelor of Business Administration in Management, 3.92 GPA Valdosta, GA Southern Regional Technical College September 2010-December 2011 Diploma of Accounting Moultrie, GA

TECHNICAL SKILLS

Microsoft Office Suite, including Microsoft Access Microsoft SQL Server Management Studio

Salesforce (Administrative level)

Power BI

MySQL

QuickBooks

PROFESSIONAL EXPERIENCE

Jr. Business Analyst and Sr. Manager of Fraud Prevention and Account Management January 2017-present Okinus, Inc. Pelham, GA

• Developed and launched new processes of data analysis in Salesforce to assess, project, and diminish risk, forecast ROI, prevent fraud, and increase profitability

• Restructured former duties of Loss Prevention Analysts to drive efficiency

• Presented reports and made recommendations to President and Director of Sales regularly

• Led a team of Account Managers tasked with maintaining and driving retailer engagement

• Coached Account Managers and Area Sales Managers on consulting with retail partners using new data created and reported in Salesforce

• Assisted with importing application and sales data into Salesforce and replacing Excel reports and projection models created by former Business Analyst

• Collaborated with Sales Manager to work in lieu of Project Managers to guide contracted Software Engineers and Web Designers through development, testing, and launch of company’s proprietary CRM software for use by employees and clients

• Built and maintained extensive high level financial and sales reporting in Power BI by querying data from Microsoft SQL and MySQL databases

Corporate Trainer March 2016—January 2017

Okinus, Inc. Pelham, GA

• Conducted training sessions on customer service skills, telephone etiquette, collections, and processing loan applications

• Published training materials and managed knowledge base for employees and clients

• Collaborated with COO and Human Resources to monitor and improve daily operations Financial Services Specialist November 2015-March 2016 Regions Bank Tallahassee, FL

• Offered banking products tailored to clients and provided education on saving and borrowing Area Sales Manager June 2013-September 2015

Okinus, Inc. Columbus, OH & Dallas, TX

• Dramatically increased sales by $1.21 million in Dallas-Fort Worth market and $450,000 in Ohio Business Relations Specialist September 2012-June 2013 Okinus, Inc. Pelham, GA

• Supported outside sales team with lead generation, training, and marketing resources

• Provided management with sales data and demographics for new market expansion Customer Care Specialist March 2012-September 2012 Okinus, Inc. Pelham, GA

• Supported clients and partners with lease applications and collections Bookkeeper and Tax Preparer January 2012-April 2013 Funderburk & Newsome CPAs Moultrie, GA

• Prepared and filed individual tax returns, and kept books for local businesses and government clients REFERENCES

Available upon request

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