Social Media Customer Service

KAYLA DE GUZMAN

Blk * Lot ** San Agustin Village, Antipolo City 1870 · 095********

**.******@*****.*** · linkedin.com/in/kayla-de-guzman-570aaa157 Highly motivated and hardworking college student working towards a B.A Philippine Studies major in Sociology and Malikhaing Pagsulat sa Filipino. Seeking to use my superior knowledge in research, sociology, creative writing and social media marketing. Skills to effectively serve your company. Dedicated, willing to learn and committed to becoming a dependable and valuable team member. EXPERIENCE

JUNE 2019 - PRESENT

DEPARTMENT REPRESENTATIVE, UP DILIMAN COLLEGE OF ARTS AND LETTERS STUDENT COUNCIL

• Provided excellent student assistance with their university needs.

• Initiate extra-curricular projects and events for students.

• Assigned as a graduation committee co-head that manages graduation activities such as graduation shoot, assembly, and ceremony.

• Involved in planning, executing and assessment of council projects and events.

• Delegate tasks to my volunteer group team.

• Convene a volunteer group that manages social media managing, create publication materials and logistics for our department events and projects. DECEMBER 2018 – MARCH 2020

TUTOR, HEADS UP TUTORIAL CENTER

• Teaching grade school students with their assignments and exams in all subjects.

• Maintained positive student relationships

EDUCATION

JUNE 2021

BA PHILIPPINE STUDIES, UNIVERSITY OF THE PHILIPPINES - DILIMAN Major in Sociology and Creative Writing in Filipino JUNE 2018

SERTIPIKO SA MALIKHAING PAGSULAT SA FILIPINO, UNIVERSITY OF THE PHILIPPINES - DILIMAN

SKILLS

• Excellent Work-Ethic

• Project Management

• Research/Teaching

• Technical/Social Media

• Creative Writing

• Human Resource/Customer Service

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