OBJECTIVES
Organizing training sessions for newly joined junior therapists.
Ability to demonstrate success in maintaining composure and effectiveness in the face of competing and complex demands
Proven ability to juggle multiple tasks and responsibilities while taking full ownership of my work
SKILLS
Excellent Verbal and Written Communication and Interpersonal skills
Microsoft Office (+ESP)
Critical Thinker
Team Player
Problem Solver
MICHELLE THABISENG MTIMKULU
Contact Details: 074*******
Email Address: ******************@*****.***
EDUCATION
Matriculated in the year 2011 at Hendrik Verwoerd Hoerskool
Obtained An ITEC Diploma in Beauty Therapy at Cape Nail and Beauty Academy in the year 2012
Obtained a Higher Certificate in Counseling and Communication Skills in 2018
Degree in Bachelor of Applied Social Sciences 2019
WORK EXPERIENCE
Receptionist/ Admin Assistant
At Lynn Lifestyle from January 2020- December 2020
Answering and directing phone calls
Scheduling meetings and appointments
Taking notes and minutes in meetings
Ordering and stock inventory
Preparing documents for meetings
Processing and directing mail and incoming packages or deliveries
Writing and issuing emails
Beauty Therapist/Receptionist
February 2018- December 2019 at Placecol Lifestyle Centurion
• Performed various beauty treatments
• Administered treatments for clients in a professional, friendly manner
• Offered skin rejuvenation therapy services to clients
• Maintained standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Assisted spa in activities such as staff meetings, promotions, and housekeeping duties.
Admin Assistant
At Lynn Lifestyle from January 2017- January 2018
Answering calls and forwarding them
Inventory
Taking orders of merchandise
Typing and Taking minutes in meetings
Senior Spa therapist & Receptionist
January 2016-August 2016 Neferli Cruise-Line (Spa’s en Mer)
• Front Desk
• Provided product information, product selection assistance
• Maintained merchandising standards, stock inventory / products, and processing end of voyage settlements
• Trained new staff on product offerings and sales techniques
Beauty Therapist
March 2015 – December 2015 Pongola Game Reserve KZN
• Performed beauty treatments
• Stock Inventory
• Cash-up
• House keeping
• Admin
Beauty Therapist
21 March 2014- 15 December 2014 Carnival Cruise Lines (Steiner)
• Performed all the beauty treatments
• Learned new techniques, including the complete chemical peel process
• Pursued continuing education to learn new advances in skin condition treatments
• Meticulously maintained spa appearance and cleanliness
REFERENCES
Khelina Skhosana (Pongola Game Reserve)
Position: Senior Therapist
Contact: 082-***-****
Amoslyn Lehutjo (Lynn Lifestyle)
Position: Finance Manager
Contact: 083-***-****
Wilma Du Plessis ( Placecol Salon Manager)
Position: Manager
Contact: *******@*****.***
Robert Dickason ( Spa’s en Mer Spa Manager)
Position: Manager
Contact: 081-***-****
Roger (Sensation Cruise Liner)
Position: Fleet Manager
Contact: +1-305-***-****