Manager Driver

Dana D. Miles

Marietta, GA ***** • 678-***-**** • *******.**@*****.***

To secure a position in a challenging environment, this utilizes my administrative, skills and experience to make a valuable contribution to the success of an organization.

SUMMARY OF QUALIFICATIONS

14 years’ experience in management with the ability to develop new procedures to meet quality, productivity and profit goals.

Adept in helping to achieve bottom line financial performance, cost reductions and profit growth.

Able to serve as an agent of change while executing strategic initiatives.

Skilled in transportation management with extensive experience in driver recruiting.

Demonstrated abilities in process improvement.

Excellent analytical and problem solving skills.

PROFESSIONAL EXPERIENCE

GOURMET FOODS INTERNATIONAL, Atlanta, GA 2009-6/2/2020

Transportation Office Manager

Oversee all daily operations in transportation office.

Purchasing and coordinating inventory for all office supplies.

Responsible for credit and collection department.

Maintain CASF files for all drivers’ compliance with DOT Motor Carrier Regulations.

Instituted a driver safety training system to improve driver compliance.

Assist HR with driver payroll

Responsible for monthly AMEX reconciliation and Comdata reports

Oversee business travel reservations for Transportation Department

GOURMET FOODS INTERNATIONAL, Atlanta, GA 2005 – 2009

Administration Assistant to Operations Manager

Creation of excel spreadsheets for various departments throughout the transportation and warehouse operations.

Responsible for filling claims and resolving claims for all departments.

Maintained and issued Comdata and Fleet Tech to various vendors and drivers.

Assisted with HR duties for all fleet drivers.

Continued

Dana Miles Page Two

GOURMET FOODS INTERNATIONAL, Atlanta, GA 2003 – 2005

Backhaul Coordinator

Creation of excel spreadsheets for various departments throughout the transportation and warehouse operations.

Responsible for filling claims and resolving claims for all departments.

Maintained and issued Comdata and Fleet Tech to various vendors and drivers.

Assisted with HR duties for all fleet drivers.

Assigned and dispatched over the road drivers to various locations for pick up and deliveries.

Developed and maintained profit and loss records for logistics group.

Processed payroll for OTR drivers and expenses.

AMS Logistics, Forest Park, GA 1998 – 2002

Operations Supervisor

Process customer orders for shipping using a Warehouse Management System (WMS)

Ensure pick and pack orders are complete and ready for shipping

Operate UPS Online Professional and FedEx Power ship Small Package Shipping Systems

Supervise and train up to twelve personnel per quarter on proper shipping procedures and system use

Write system procedures to ensure accuracy and simplify the shipping process

Perform all import and export procedures including End Of Day reports required for electronic data interchange (EDI)

Routinely perform and supervise filing, data entry to include 10-key, billing, invoicing as well as manifests, house airway bills and advanced shipping notices (ASN)

Train users to successfully operate portable radio frequency (RF) and stationary scanning equipment to speed shipment processing

ADMIRAL AIR EXPRESS, Forest Park, GA 1996 – 1998

Operations Clerk and Dispatcher

Routed all inbound freight to specified U.S. destinations

Assigned and dispatched trucks to collect and drop off freight

Processed inbound and outbound paperwork for all clients

Performed daily data entry, filing, 10-key, and customer service duties such as tracing freight

Trained and assisted night operation personnel

Created bill of lading and house airway bills for all domestic and international shipments

Met all required deadlines insuring timely delivery of shipped products

COMPUTER SKILLS

Experienced with all MS applications, MS Excel, ERP, Windows NT Workstations, APPX, IDS, Cadec, XRS and Power Point, Roadnet.

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