Sales Customer Service
Resume:
rec
Final Resume.pdf
JOHN CAMPBELL
INFO
PROFILE
ADDRESS
56M Spectra Circle Unit #303,
Fort Myers FL, 33908
PHONE
Jcampbelll99330@gmailcom
SKILLS
American Sign Language
Team Leader
Creative problem solver
Customer focused
Goal-oriented
Ihave the knowledge of effectively communicating, using the language of business
and master the skills to prepare them to work ina entry-level career. have excellent
communication skills and being a strong leader with the ability to motivate diverse
personalities and populations.
EMPLOYMENT HISTORY
Manager Trainee, Enterprise
Feb 2018 — Present
Cape Coral, FL
Provide outstanding customer service and ensure they are
completely satisfied
Complete promotion criteria such as sales objectives, leads,
operations and employee development
Book reservations and ensure cars are prepared and on lot
at time of booking
Understand how to grow the business and maintain current accounts
Ended the top half of the sales goals four out of seven months to
qualify for a promotion
Consistently exceeded my sales quotas three out of three months
Drove sales and service to increase gross profit while controlling
depreciation costs to have the lowest bad debt average in the
area
Implemented a customer service plan ( CARE 3) and achieved an
ESQI (Customer Service) score of 91 in local branch with corporate average of 83
Team Lead, Asics Estero, FL
Jul 2014 — Feb 2018
Help customers find a running shoe that fits there personal needs based on how
they physically run
Open and close the store
Ensure the till is counted and deposits are made for bank pickups
Motivate sales associates to reach daily sales goals and assign tasks
Athletic Assistant, Daniel Webster College Nashua, NH
Aug 2012 — May 2015
Preparing the fields for fall and spring Division 3 sports
Score keep and lines judge official
Ensure all the equipment is organized and prepped prior for indoors and
outdoors sports.
EDUCATION
BS: Business Management, Florida Gulf Coast
University
Aug 2015 — Aug 2017
Fort Myers, FL
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