Service Customer

EXPERIENCE

**** – PRESENT

FREELANCE EVENT PLANNER

• Responsible for communicating with hosts to determine size of event

• Coordinated with 4 rental companies to determine property drop off and pick-up times

• Greeted and communicated with all guests of different backgrounds and multiple languages

• Worked with 5 hosts to organize guest count and catering needs

• Ensured event was decorated appropriately and operated smoothly

• Anticipated guest needs and adapted to solve complex event problems

• Adapted to weather and client request through contingency plans

• Maintained professionalism while working in a fast pace setting

• Served as a communication liaison between Spanish clients and vendors by translating AUGUST 2014 – AUGUST 2020

COMMUNITY OUTREACH COORDINATOR, CARHARTT

• Worked with local community organizations to plan 7 volunteer opportunities

• Independently promoted volunteer opportunities and oversaw volunteer recruitment

• Ensured volunteers had reliable transportation to and from event

• Responsible for promoting 5 fundraising efforts to the public to garner donations EDUCATION

AUGUST 2015 – MAY 2017

ASSOCIATES OF SCIENCE DEGREE, NORTHERN VIRGINIA COMMUNITY COLLEGE

• Vice President of Service of Phi Theta Kappa Honor Society

• Member of National Society of Collegiate Scholars AUGUST 2017 - PRESENT

BACHELORS OF SCIENCE, GEORGE MASON UNIVERSITY

• Member of Gamma Phi Beta Sorority September 2017 – May 2019 SKILLS

• Fluent in Spanish

• Event Planning

• Customer Service

• Interpersonal communication skills

• Risk Management

• Time management

• Work well under pressure

• Scheduling

• Proficient in Microsoft Office

• Detail Oriented

• Self-Starter

•

JACKIE LORINCZ

1790 Tiger Lily Cir Woodbridge VA 22192 · C: 703-***-**** ***************@*****.*** Dedicated Event Planner with outstanding communication, organizational, and interpersonal skills. Adaptable and efficient at assessing needs and implementing solutions that meet company standards. Dedicated to providing exceptional service to clients by creating memorable events.

CERTIFICATIONS

• Management and Strategy Institute – Certified Quality Event Planner (CQEP)TM

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