ACES FRAILLE V. OLINO
Mobile # (095*-***-****
********@*****.***
Dalipit West Alitagtag Batangas
OBJECTIVES: To be able to work in a company where there is a high degree of challenge and lot of opportunities to maximize my knowledge and skills in terms of directing, organizing, controlling project activities, managing existing resources and communicating people.
WORK EXPERIENCE:
KC WONDERLAND CORPORATION (World of fun)
BRANCH OPERATION OFFICER
MAY 2016-FEB. 2020
DUTIES AND RESPONSIBILITIES:
●To ensure smooth daily business operation
●Provide guidance to staff in resolving operational issues and problems.
●Set operational goals to meet or exceed performance expectations.
●Perform budget allocation and expense management for all business operational activities.
●Provide weekly and monthly reports to corporate departments like; HR/Payroll reports, Marketing reports and Redemption sales report.
●Ensure costumer complaints are handle well and resolve quickly.
●Conduct monthly checking of all redemption and technical supplies.
●Coordinates corporate purchasing department for needed request.
●Conducts regular meetings with staff to discuss about operational updates, ideas and issues.
●Provide excellent costumer service in order to build and maintain strong relationship with costumers.
●Train staff in policies, procedures and supervise their daily work.
SKILLS:
●Leadership skills
●Knowledgeable in Microsoft word, excel and power point.
●Oral and written communication.
●Train and staff management
●Costumer relationship management
●Time management
●Team player
●Multi tasking
●Self motivated
●Flexible schedule
TRAINING ATTENDED:
BRANCH OFFICER TRAINING PROGRAM
World of Fun Head office
Mandaluyong City
ON THE JOB TRAINEE:
PHILIPPINE STATISTICS AUTHORITY
MAMBURAO OCC. MINDORO
EDUCATIONAL INFORMATION:
COURSE:
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN
OPERATION MANAGEMENT
SCHOOL:
OCCIDENTAL MINDORO STATE COLLEGE
SHORT COURE CERTIFICATE:
TESDA NC3 CERTIFICATE
BOOKKEEPING
BASIC INFORMATION:
AGE: 24
BIRTH DATE: APRIL 30, 1996
BIRTH PLACE: ABRA DE ILOG, OCC. MINDORO
HEIGHT: 5’3”
WEIGHT: 58 kg
RELIGION: ROMAN CATHOLIC
Thank you for your time, hoping that my qualifications meet your requirements or admission to be one of your esteemed staff.