Manager Medical
Resume:
AMANDA H. COOPER -
***********@***.***
EXPERIENCE
DECEMBER 1999 ~ OCTOBER 29" 2020 (DUE TO REORGANIZATION AND BUDGET CUTS)
BILLING MANAGER
CHRISTIAN PSYCHOTHERAPY SERVICES - VIRGINIA BEACH, VIRGINIA 757-***-****
PATIENTS
© Create new patient profiles, charts, and accounts
¢ Update and maintain patient PHI
* Schedule, reschedule appointments
© QApatient statements priorto mailing. QA for general
information correctness, credits, insurance payments
properly applied,
PROVIDERS
* Create and maintain profiles covering offices consisting
of 150 providers.
© Billing, including patient and insurance
INSURANCE
© Create and maintain office profile
# Sole contact coveringall areas
© Submitall claims using medical billing codes, 1CD-10
© Performed Audits
MEDICAL CODING
© ICD-10-CM (diagnosis) as related to Mental Health
© ICD-10-PCS (procedure) as related to MentalHealth
SOFTWARE
© Clinic Tacker
© Therapy Appointment
IMPLEMENTATIONS
© Clinic Tracker — assist in system design and
customization for providers and patients, sole contact to
Clinic Tracker
* Therapy Appointment ~assist in system design and
customization for providers and patients, all data was
entered manually, solely responsible fordataentry,
trained clinicians and administration staff, sole contact
to Therapy Appointment
Responsible for dally office operations. Including patient accounts, provider profiles, patient and insurance billing,
claims, medical coding, Implementations, scheduling, and appointment check-ins,
Appointment Check-in
Verify patient insurance
Post patient payments
Telephone and in-person interactions forall above
mentioned
Sole contact forall provides, coveringbiling, claims
(denials, remits), generalquestionsorneeds.
Manage all claims through lifecycle, including but
not limited to denial and remittance
Postall payments with attention to detail
Code and sendall billing
Generalunderstanding of ICD-10 outside of Mental
Health
Medical Manager
Microsoft Word
Medical Manager—assist in system design and
customization for providers and patients, trained
clinicians and administration staff, sole contact to
Medical Manager
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