Sales Service, IT fluent, avid problem solver
Resume:
SUMMARY
Experienced in helping users correct problems with computer systems, mobile devices and
peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems. Looking for long term employment opportunity with advancement possibilities.
SKILLS
Industry trends
Customer liaison
Consultative sales
Sales proposal creation
Web technologies and services
Typing quickly and accurately
Technical troubleshooting
Computer setup and dismantle
General computer knowledge
Technologically inclined
EXPERIENCE
Sales Consultant
Sarasota, FL
Peterson Toyota of Sarasota/ Mar 2019 to Dec 2019
Greeted incoming customers and provided expert sales and service to drive revenue. Provided advice to customers regarding suitable product selection. Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
Employed consultative sales approach to identify client needs and propose turnkey solutions.
Listened to customers to understand needs and refer to optimal services. Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Warehouse Clerk
Sarasota, FL
Pool Water Products/ Feb 2018 to Jan 2019
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received orders via phone, mail, fax and internet daily. M
William D
Messick Jr
*********@*******.**
m
Sarasota, FL 34233
Maintained business operations by communicating with coworkers and managers. Tracked inventory, conducted cycle counts, and resolved issues to maintain accurate records.
Assistant General Manager
Sarasota, FL
Jiffylube/ Feb 2016 to Dec 2016
Motivated and led team members to work together to achieve targets. Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
Met demanding business targets with high efficiency and smooth performance. Monitored cash intake to eliminate discrepancies.
Identified customer needs and delivered relevant product solutions and promotions. Managed store cash intake with high accuracy and prepared daily bank deposits. Managed and mentored staff of five to effectively carry out directives in timely fashion. Disciplined and maintained staff of five to provide hospitable, professional service reflecting business initiatives.
Oversaw correct restocking procedures.
EDUCATION AND TRAINING
GED
Sarasota High School May 2013
Sarasota, FL
Associate of Arts: General Education
Keiser University
Bradenton, FL
General education degree with a lean towards Information Technology
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