Social Media Sales
Resume:
Sithembile Agreneth Nkomzwayo
SA ID: 880**********
* ********** ****, ******* ******* Estate, Ballito 4420
Email: ****************@*******.**.**
AREAS OF EXPERTISE
Marketing
Retail
Project Management
Office Administration
Business Administration
Entrepreneurship
ACCREDITATION
Company
Position
Name of Learning or Skills Program
NQF Level
Expiry
SETA
SNN Holdings (PTY) LTD
Director/Owner
FET Certificate: Beauty and Nail Technology
4
2023/06/30
Services SETA
ACADEMIC QUALIFICATIONS
INSTITUTION
DEGREE / QUALIFICATION
YEAR
Varsity College
Diploma Business Management and Entrepreneurship (First Class Pass)
2017
New West Secondary School
Matric (Grade 12)
2005
CAREER HISTORY
JOB TITLE – Marketing, Sales and Administration Officer
(January 2016 – Current)
EMPLOYER - Bismuth Holdings (Pty) Ltd
Bismuth Holding (PTY) LTD is a family diversified engineering, management consulting and investment company. Previously operated under the Agreneth Investment (PTY) LTD group, the company changed its name in 2016 to Bismuth Holdings (PTY) LTD to focus on consulting and investment services in the business management, manufacturing, and engineering sector. Bismuth Holdings (PTY) LTD is a level 1 BBBEE Company. Bismuth Holdings is a franchise holder of BCM in South Africa, that focuses on cost reduction, revenue growth, franchising, eTendering, and Business development services strategies for small, medium and large companies. BCM is a European Franchise has been in existence since 1993 and has presence in over 16 countries.
Prime Function:
-To co-ordinate and execute marketing activities for Bismuth BCM in South Africa with focus on clients in all business sectors that requires growth strategies.
Key Responsibilities:
- Develop and maintain content and communications for marketing campaigns, activities and events for Bismuth BCM franchise.
- Plan and prepare focused content for marketing collateral in liaison with the franchisor, specifically sales emails to clients, brochures, and banners.
- Co-ordinate requirements for customization of promotional material from Franchisor to suit the South African style for Bismuth BCM.
- Organize and manage events and associated campaigns such as attendance of business seminars, workshops and conferences.
-Update any new marketing and sales information from the franchisor in Europe to suit Bismuth BCM.
-Co-ordinate any training update from the franchisor to ensure Bismuth BCM staff is up to date with new material.
JOB TITLE – Director
(2012-2015)
EMPLOYER - Glam Fashion Boutique
Glam Fashion Boutique is an online clothing and fashion store for women. The business was set-up online and all sales done through online.
Duties:
-Manage the online marketing and sales for the business.
-Co-ordinate administrative duties of the business which includes inventory, banking, SARS.
-Promote business through online social media marketing.
-Brand ambassadorial duties for business.
JOB TITLE – Inbound Call Centre Agent
EMPLOYER - Greyville Racecourse
(2011 – 2012)
Duties:
-Answer incoming calls and respond to customer’s emails
-Management and resolve customer complaints
-Sell products and place customer orders in the computer system
-Identify and escalate issues to supervisors
-Provide product and service information to customers
-Research required information using available resources
-Research, identify, and resolve customer complaints using applicable software
-Process orders, forms, and application
-Route calls to appropriate resources
JOB TITLE – Cabin Hostess
Employer - Greyhound
(2009 – March 2010)
Duties:
-Provide customer service and give attention to guests with special needs.
-Serve food and drinks to passengers and help clean the facilities on board.
-Assist with onboarding and off boarding of passengers.
Reference:
1.Breda
Team leader – Greyville Racecourse
Tel: 031 – 334 9792
2.Vernon
Supervisor - Greyhound
Tel: 011-***-****
3.Nkosinathi
CEO – Bismuth Holdings
Cell: 067-***-****
Contact this candidate