Social Media Safety

Chavon Jacques

*

Work Experience:

Health and Safety Consultant Environeering

March 2017 - Current

Provide Training for General Health and Safety training, Health and Safety Representative training, Fire-Fighting training, COVID 19 training.

Developing, compiling Health and Safety files for clients (site specific) in accordance with the Health and Safety Act 85 93.

Perform Health and Safety audits across various industries.

Run Health and Safety meetings for clients.

Relationship Management with current clients.

Assisting clients to be complaint where there is non-compliance.

Audit reports.

Writing reports on the findings, producing certificates for attendees, develop manuals for training.

Marketing and Office Assistant Environeering

March 2015 – March 2017

Marketing via all platforms: telephone, email, social media, as well as face to face marketing.

Assist 3 Health and Safety officers with reports, certification, filing, data capturing.

Performed Interviews for all company vacancies.

Payroll functions, preparing the monthly salaries for the company. Administrator and Receptionist Silver Spoon Catering 01 February 2014 to 31 August 2014 (contract)

Administrative duties included: preparing correspondence and documents, updating databases, scheduling appointments, responding to mail.

Marketing duties.

Cold calling and sourcing new clients using all platforms.

Designing menu’s and updating the website.

Responding to client requests including, providing quotes.

Invoicing clients using Pastel.

Liaising with suppliers.

Liaising with current client base to maintain and or improve relationship.

Administrator and Reception Inspiration

01 October 2013 to 31 December 2013 (contract)

Gather client information and determine purpose when answering calls.

Welcome clients professionally, in line with company policy.

Administrative duties included document management and distribution, maintaining office supplies, organizing meetings, petty cash management.

Mobile: +27(0)823750131

Email: **************@*****.***

Nationality: South African

Languages: English, Afrikaans

Academic Qualifications:

NEBOSH International Diploma in

Occupational Health and Safety - 2020

Introduction to SAMTRACK 2018

Train the Trainer – In progress

General Health and Safety Certificate

2018

Incident Investigation Certificate –

2019

Hazardous Chemicals – 2020

Working at Heights - 2020

Health and Safety Representative

Certificate 2018

First Aid Training 2019

Fire Fighting Certificate 2018

Introduction to Food Safety – 2020

Damelin College

Diploma in Travel and Tourism

(1997)

Matriculated 1995

Industries:

Health and Safety: 6 years

Finance - Sales: 3 years

Call Centre: 3 years

Customer Service: 15 years

Restaurant: 3 Years

Skills:

Relationship Management

Training

Work without supervision

Deadline Driven

Chavon Jacques

2

Transcription Services Freelance

Clients included: Lain Transcriptions – One on One interviews. Script Solutions – Meetings with maximum four people July 2012 to January 2015

Converting speech verbatim, into a written document.

Downloading the audio file from the Web.

Uploading the audio file into transcription software.

Transcribing the audio in the required time.

Formatting the Word document as to the clients’ needs.

Emailing the completed word document back before the deadline. Sales Consultant Old Mutual

01 March 2008 to 31 May 2011

Retail mass market – 80% Outbound presentations to client base to market and sell financial services products.

Inbound Calls 20%, to services customer base, handling queries, complaints, issues and ensuring resolution thereof.

Call clients to market and sell long term and short-term investment products.

The range of products sold includes funeral plans, family, parent and extended life cover.

Achieving sales and daily targets.

Meeting all Call Centre KPI’s including quality and compliance.

Process sales telephonically.

Administration.

Manager Coffee Shop Caffeine Coffee Shop

March 2006 to August 2006

Priority was to ensure that Customers are welcomed and served professionally.

Resolve customer complaints.

Manage the day to day running of the shop, maintaining supplies.

Ensure shop follows health and safety regulations.

Opening and Closing Shop, first and last person in shop.

Cash up at the end of each day.

Secretary South Riding Church

May 2004 to May 2005

General Administration; responding to telephonic queries.

Newsletter updates; collating news and updates; electronically updating and publishing the newsletter.

Monitor, record and balance petty cash payments. Chavon Jacques

3

Breakfast Chef Copthorne Hotel (UK)

June 2002 – October 2002 (contract)

Supervise and recruit kitchen staff and all activities.

Responsible for manning the breakfast buffet.

Responsible for overseeing and maintaining products on the breakfast buffet.

Estimating and ordering food and other supplies required for the breakfast buffet.

Plan and direct food preparation and culinary activities.

Modify menus or create new ones that meet quality standards. Commi Chef Boca West country Club (USA)

November 2000 – April 2002 (contract)

Setup and Prep for buffet/Banquets.

Stock Control.

Supervise Kitchen staff.

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