Civil Engineering Contact Details
Resume:
CURRICULUM VITAE OF
RAMPHELANE LILLIAN SHARON
LANGA
PERSONAL DETAILS CONTACT DETAILS
ID NUMBER: 960**********
CITIZENSHIP: South African
GENDER: Female
LANGUAGES: Sepedi and English
CELL NUMBER: 081*******
ALTERNATE NUMBER: 073*******
EMAIL ADDRESS: ****.*****@*****.***
PHYSICAL ADDRESS:
Camlyn Gardens Unit 215
110 Theron Street
Clarina
Pretoria
0182
Academic Status: Certificate
Divers License: Code C1
2
HIGHER EDUCATION
Learning Institution: SJ Van Der Merwe THS
Qualification: Grade 12
Year Of Completion: 2014
Subjects: English, Sepedi, Civil Technology, Engineering Graphics and Design, Life Orientation, Mathematics and Physical Science.
TERTIARY DETAILS
Learning Institution: Tshwane North College
Completed: N1 – N6 (Civil Engineering)
Year Of Graduation: 2017
Subjects:
N1 to N3 – Mathematics, Building Drawing, Building Science and Civil Technology N4 to N6 – Quantity Survey, Building Administration, Building and Structural Surveying and Building & Structural Construction
Qualification Completed : Introduction To Personal Computers Year of Completion : 2018
Subject
Introduction to Personal Computers
3
SKILLS
o Good communication
o Ability to learn and adapt
o Ability to work with a team
o Ability to solve problems
WORK EXPERIENCE
1. Company : Sidqcon
Job Title : Call Centre Agent
Period : November 2019 – February 2020
Duties
o Answering inbound calls from customers
o Providing customers with the organizations service and product information o Making outbound calls to set appointments and gather survey data o Research, identify and resolve customer complaints using applicable software o Follow up customer calls where necessary
2. Company : Innotrend Consulting
Job Title : Call Centre Agent
Period : March 2020 – Still working
Duties for Lead warming campaigns
o Contact existing clients
o Form part of team to reach targets
o Customers service and Customer Retention
o Lead Generating
o Loan applications
4
Duties for Long term insurance products
o Meet customers expectation to ensure satisfaction of insurance coverage o Calculate premiums and establish payments methods o Fulfill all policy requirements
o Ensure that policy requirements are fulfilled, including completion of the appropriate forms
References
1. Sidqon
Team Leader : Potso Mogorosi
Contact : 072-***-****
2. Innotrend Consulting
Team Manager : Bianca Nell
Contact : 076-***-****
Office : 012*******
Contact this candidate