Candice Acosta
**** ****** *** *****, ** ***** 408-***-**** *********@*****.***
Professional Summary
-Operations Manager with 10+ years of experience fulfilling all duties for the operation of businesses
-Self-sufficient problem solver
-Produced between 9-14% annual sales growth
-Achieved a score of 95% or higher on every corporate audit
-Provided all LP services at locations managed
Additional Skills
-Proficient with Microsoft Office and Excel spreadsheets
-Experienced with the operations of reception, human resources, and facilities
-CPR and first aid certified
-Holds a current California manager certification with Premier Food Safety
Professional Experience
Vitality Bowls Area Manager 8/2019-Present
-Operations manager overseeing 4 stores
-Documentation development
-LP and product development
BMC- Round Table Pizza General Manager 10/2013-8/2019
-Direct contact with all vendors and control of product placement
-Inventory and quality control
-Hiring, firing, and training for all positions
-Provided a structured training program to further the corporate vision and provide employees with the tools to succeed
-Dealt in all aspects of customer service and cash management
-Provided IT support with troubleshooting and on site management
Marcos Pizza District Manager 1/2011-10/2013
-Took control of a store that was in steady decline and turned a profit in 6 months
-Initiated a complete employee turnaround while being self-taught in the company’s corporate and daily operations due to an absentee owner
-Designed and implemented a training program for all employees
-Took lead in opening a new location while still performing all duties for both stores
Round Table Pizza Assistant Manager 3/2008-1/2011
-Took store inventory and completed food ordering twice a week r
-Lead cashier and closing manager
-Provided excellent customer service and trained all cashiers
-Assisted in interviewing, hiring, and firing
Education
-Milpitas High School – GED
-Graduated with a 3.7 GPA (weighted GPA from all AP courses) I