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Front Office Service

Location:
Pretoria, Gauteng, South Africa
Posted:
March 10, 2021

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Resume:

CURRICULUM VITAE

Name Persistance

Surname Sithole

Address Flat 3 New Colbyn Centre

Hatfield Pretoria

Tel 076-*******

Educational Qualifications

Amadeus Course 01 April to 14 April

Tourism law 1 Distinction

Galileo at Galileo house Brystone house in Harare

Phase 1 -2 Pass

Galileo at Galileo house Ernest Oppenheimer Ave in Bruma

Phase refresher course Pass

Air Fares and Ticketing at Zimbabwe International Airport

Phase 1-2

Hotel and Catering 1 Pass

"A" Level School Educare College

Subject Grade

Management of Business A

Mathematics B

Accounting C

"O" Level School Mt Selinda

Subject Grade

Mathematics A

Agriculture A

Science B

English C

Geography C

History C

Additional Training

ICDL Module 1-4

Secretarial Training for 2 months

Temporary Teaching for 3 months

Working Experience

Junior Travel consultant at In-Safaris

Period August 04 April 05

Rainbow Travel

Period February 2006 to September 2006

Duties

Booking Domestic, national and a bit of international Travel

Fare quote

Ticketing

Answering the telephone

Book cars and hotel accommodation for clients

l was working there temporary

Protea Hotel in Centurion which is now a 4 Star Hotel

Period September 2006 to April 2007

Duties

Front Office duties

Operating Switch board

Checking In and out Guests

Stock taking

Helping guest with all their queries

Wings Cooperate Travel Team Leader March 2007- September 2019

Accounts I have worked on

Department of Environmental and Tourism (DEAT)

Department of Home Affairs

Ministry of home Affairs

Department of Public Service and Administration (DPSA)

Ministry Department of Public Service and Administration

Office of Deputy Minister of Home Affairs

Ministry of Water and Environmental Affairs

Council for the Built Environment

Currently working on

Ministry of National Treasury

National Treasury

Have worked with the following Minister’s

Ms Buyelwa Patience Sonjica

Minister Edna Molewa

Minister Pravin Gordan

Minister Nene

Minster Malusi Gigaba

Currently Minister Tito Mboweni

Duties

After hour booking management

Customer Service

Preferred Supplier Support

All orders captured

Staff management, performance, assistance, leave, time-off and training

Supplier account and commission negotiations and relationship building

Cash flow management -Budgets

General office maintenance and support staff administration

Operations according to company policies and procedures

Computer skills - Microsoft Office (Word/Excel/Power point /Outlook),

Domestic, regional and International Fares knowledge. Performance Management.

Currently working at Jaap Travel Sep 2019 to date

Working on Parastatal Companies

ZCC Church

Methodist Church

References

Marcel Anthony

Corner Gordon Hood and Hendrik Verwoerd Avenue

Centurion 0046

Tel: 012-*******

Mr. G. Muregi

In Zimbabwe Safaris

P.O Box 1518

Gweru

Tel:(054) 22051

Jolene Harris

Rainbow Travel

Cnr Veale and Middle Street

Pretoria 0181

South Africa

Tel 012-*******

Colleen Higgins

Wings Travel Management

2nd floor South Tower Nelson Mandela Square

011-*******

Nilesh PrakashJoshi

Jaap Travel

48 Crocus Road

Ashrvielle Durban/Pretoria inhouse

082-***-****

Motivation:

I hereby seek employment with your organization, primarily because of my passion for the industry and the need to provide clients with the best service and accuracy possible.

The qualities I possess will ensure that I will make an immediate impact in your organization. I am a decisive forceful self-starter, naturally competitive, can work excellent in situations where freedom to act is granted and I am able to work under extremely pressure. I will always aim for a profitable result which enhances my opportunity for advancement. I am a good communicator and normally display confidence in the majority of my tasks. I normally impress people in a work situation by my friendly but firm manner. I have an industrious working discipline, solid administration and an above average work ethic.

I have been working in this industry for the past 8 years and have accumulated a lot of knowledge about what clients’ needs are. I have also worked on very high profiled people, mainly with Ministers. I pay attention to details and I am also willing to go the extra mile which in return makes me gain their trust and maintain the business.

My knowledge goes far beyond just being an excellent consultant and team leader as I have also been exposed to the business development side of this industry and what it takes to keep client happy.



Contact this candidate