Sales Customer
Resume:
Patricia Stuecklen
*** ********** **. *** **********, PA 15068
***********@*****.***
LinkedIn: Patricia Stuecklen
CAREER OBJECTIVE
Experienced and versatile professional with strong leadership, management, sales, and customer service skills seeks to further my passion for empowering others.
PROFESSIONAL SUMMARY
Highly experienced and dedicated leader with a record of 10+ yrs of servicing clients and employee motivation. Adept at handling multiple client needs with courtesy and professionalism. Strong innovator with a creative and energetic approach to performance improvement strategies.
CORE QUALIFICATIONS
Managing and coaching • Hiring and on boarding
Anticipating and projecting organizational trends • Sales and marketing
Balancing priorities • Public speaking
Systems training • Microsoft Office Suite/ Super Salon Software
Performance evaluations • Fluent in German Language EXPERIENCE
Wellness Coach/Guide, 2019-Present WW (formerly Weight Watchers), Monroeville, PA
•Supporting and inspiring others in achieving wellness and weight loss goals
•Facilitating workshops in studio group settings, as well as virtual workshops via zoom
•Establishing rapport with members with one-on-one interactions
•Sharing knowledge and understanding of WW digital tools and offerings Stylist, 2018-Present, Supercuts, Monroeville, PA
•Specializing in current industry trends in cuts, color, styling, and waxing while maintaining a consistent client base
•Exceeding overall personal monthly sales goal of $5000 and retail sales exceeding $500 monthly
•Addressing customer needs by recommending and up selling products and services
•Maintaining exceptional safety and cleanliness standards District Leader/Manger, 2008- 2018, Supercuts, Pittsburgh, PA
• Effective execution of operational plans, sales quotas and profitability with 10% yearly sales growth
•Hiring, developing and motivating team leaders in operations of 12 salons
• Lead educational classes for employees in product knowledge
• Customer service and employee conflict resolutions
• Scheduling team to customer flow and delegating responsibilities EDUCATION
Degree in Cosmetology
Gordon Phillips School of Beauty Culture, Norristown, PA Licensed Cosmetologist in state of PA
US Navy Veteran, Aviation Electrician Third Class, Naval Air Station Patuxent River, MD
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