Assistant Office

Tigist D Kidane

Alexandria, VA ***** 714-***-****; Email:******.********@*****.***

SUMMARY OF QUALIFICATIONS:

Ten years of experience in general office administration

Ten years of working experience in billing and coding using accounting software, data entry.

Five years of experience with payroll Processing, EDI-database, mule soft.

Hands-on experience with MS Office Suite, and BASIC WEB PAGE, BA, QA,and MuleSoft

BA, business administration; AA degree in CIS & Computerized Accounting, Certified

US Citizen – Clearance: Clearable - Bilingual: English and Amharic

PROFESSIONAL EXPERIENCE

Store Manager Mar 19-Jul 19

Nathan Travel and Market Alexandria VA

Provided administrative and clerical support and travel arrangements.

Performed admin tasks and office work coordination (e.g., filing, faxing, mailing, and coping)

processed expense reports and answering phones.

Provided the best travel package deals to clients.

ordered documentation of all the transactions to submit to the supervisor.

maintained knowledge of evolving travel industry.

Billing Specialist May 17 – Oct-17

ABC Imaging Inc Alexandria, VA

Created and processed invoices on daily basis

Managed the Big Batch Portal and PDO

Mailed out Big Batch on 15th and EOM and sent notification via emails.

Ordered office supplies.

Self Employed May15 – Dec2018

Health care and transportation Fullerton CA/Alexandria VA

Provided private patient Care, excellent service satisfaction.

Helps in transportation services to patients from/to A & B.

Managed and Recorded all the patients’ health activities.

Assistant Manager Nov14- Sept15

Denny’s Management Alhambra CA

Improved Customer Satisfaction, and reduced customer Complaints by 90% using customer request tickets.

Handled all customer discounts, corporate coupons and managing the store.

Processed daily transactions to include cash, checks, and credit card processing.

Increased the store profitability through excellent service offered to the public.

Worked in a fast-paced and high-pressure environment.

Established easy workflow operations.

Trained staff on how to handle the new demands of customers.

CNA/CHHA Feb10-May 15

Home Care Newport Beach CA/Al

Managed personal care/patient Care.

Provided In private Home Care and Hospitals

Administration Assistant Dec 05- Dec 08

Jacobs Engineering BP/Arco Carson CA

Monitored shipping/receiving shipment between the US, Canada, and Europe

Posted daily receiving materials in a new JMMS Module system, Generated GRN (Company Module Code), and handled general office and Field Service Duties

Analyzed and solved problems for engineers, or vendors for resolution

Supported with feedback/analysis for off-site meetings, conferences, and safety meetings every week,

Handled calls accurately, logging receiving, and shipping, all tracking call daily.

Managed special projects at the market or national level.

Accounting Clerk Feb 03- Apr 03

C&D Aerospace Huntington Beach CA

Processed Account payable and Account receivable

Prepared Journal entries and researched Paid and Unpaid Invoices also assisted the Payroll process as well.

Assisted processing and generated of Invoices into the Company computer system.

Prepared checks and deposited and maintained and updated customer records.

Handled billing, Customer satisfaction reviews, and followed up excellent customer service.

Education

IT Courses Falls church, VA,

EDI-Database, BA, QA, and SQL 2018

Bachelor’s in business administration Fullerton, CA

California State University 2006

CIS Information System Degree (AS) Fullerton, CA

Fullerton College 2004

Associate Degree (AA) Fullerton, CA

Fullerton College 2004

Computerized Accounting, Certified Anaheim, CA

North Orange County (ROP) 1999

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