Abdul Rashid
Dallas, TX **************@*****.*** 214-***-****
Work Experience
Wood Wonders LLC Allen, TX
Sales Manager Feb 2017 Current
• Owned all aspects of sales planning, development, team, and account management for central Dallas territory.
• Organized promotional events and interacted with the Dallas community to increase sales volume
• Tracked weekly sales to write detailed reports for senior leadership and streamline operation productions
• Approved all sales staff budget expenditures
Market Source Plano, TX
Sales Representative Team Leader May 2018 Mar 2019
• Branded products through effective salesmanship and maintained long-term relationships with clients
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
• Used consultative sales approach to understand customer needs and recommend relevant offerings
• Adapted sales techniques to specific clients and promoted products based on individualized customer needs
Verizon GoWireless Wylie, TX
Sales Consultant Mar 2016 Jan 2017
• Ascertain that the store is kept clean, organized and functional at all times, in sync with the company's policies
• Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable
• Maintain professional interactions with customers, providing them with product demonstrations and advice
• Referred customers to various services by evaluating needs and providing recommendations Max Tech Solutions Richardson, TX
Customer Service Representative Jun 2015 Mar 2016
• Educated customers about billing, payment processing and support policies and procedures
• Preserved revenue streams where possible with strong communication and negotiation skills, using refunds as last resort to maintain customer satisfaction
• Investigated and resolved accounting, service and delivery concerns
• Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes Education
Plano Senior High School Plano, TX
Highschool Diploma GPA: 3.4 Aug 2009 - Jul 2014
Collin Community College Plano, TX
Associates of Science Business Managment GPA: 3.4 Aug 14 - May 2016 Skills
Soft Skills: Communication, Ability to Work Under Pressure, Time Management, Creativity, Self-motivation Hard Skills: Data Analysis, Graphic Design, Bookkeeping, Mathematics, Social Media, Microsoft Office Suite