Medical Billing Cleaning
Resume:
Pamala Tinker
Middle River, MD *****
**********@*****.***
Summary
My name iis Pam I have been a cleaner for over 10 years. I'm always the first to show up and the last to leave. I'm eager to move up in any job I get. I'm out going, optimistic and willing to learn more. I have great people skills and am very good with running my own crew.. I'm a fast learner and can adapt to any situation and stay calm. Hardworking ddetailNumber10focused on giving outstanding attention to every vehicle and customer. Offering 14 years of comprehensive experience in cleaning and refurbishing new and used automobiles in eeverywhere area. Exceptionally skilled in waxing and buffing and cleaning b and c upholstery and surfaces. Self-directed individual comfortable multitasking in challenging situations and meeting all deadlines. Motivated ddetailer highly experienced in cleaning vehicles by hand and using various types of cleaning equipment and solutions. Reliable and efficient with 14 years of experience in detailing vehicles in accordance to customer's specific instructions. Committed to providing fast, personalized and sufficient service to all customers. Motivated and efficient ddetailer specializing in c cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Motivated ddetailer highly experienced in cleaning vehicles by hand and using various types of cleaning equipment and solutions. Reliable and efficient with 14 years of experience in detailing vehicles in accordance to customer's specific instructions. Committed to providing fast, personalized and sufficient service to all customers. Motivated and efficient ddetailer specializing in c cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Hardworking and reliable ddetailer with strong ability in iinterior and eexterior. Offering qquality, ttimettime management and ggreat results. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Routine cleaning plans
Equipment safety
Specialty deep cleaning
Buffing and waxing
Hazardous chemicals management
Team training
Janitorial equipment familiarity
Sanitization techniques
Rug shampooing
Mixing cleaning chemicals
Interior vacuuming
Spot and stain removal
Window and windshield cleaning
Special purpose cleaners
Exterior washes
Mentoring and coaching
Detailing equipment
Quality controls
Supply inventory management
Experience
July 2020 to Current
Abm Industries Inc de Baltimore, MD
Commercial Cleaner
Washed and polished glass windows and doors to keep entryways clear and professional.
Performed and documented routine inspection and maintenance activities to meet client expectations.
Maintained clear and safe workspace area to meet OSHA standards.
Implemented innovative 2 step-savers, reducing average cleaning time per room from 3 minutes to [5 minutes).
Implemented innovative 4 step-savers, reducing average cleaning time per room from 10 minutes to [Num1 ] minutes.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Completed in-depth restroom cleanings, including partitions, decoration, toilets, urinals, sinks, counters, and mirrors.
Used digital timekeeping system to document hours worked each day.
Followed company uniform, performance and security policies with every job.
Addressed minor maintenance issues such as clogged toilets and burned out light bulbs, reporting more serious conditions to supervisors for attention from maintenance technicians.
Strengthened building cleanliness by inspecting perimeters, picking up trash and performing ccleaning. walking around checking paperwork
Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
Replenished supply of hand soap, paper towels, toilet paper and other consumables, alerting supervisor of low inventory levels.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Collected trash from floors within hallways, bathrooms and work areas.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Trained [Number] 4 employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number%4
Kept bathrooms in clean, functional condition, wiping glass surfaces, counters, walls and sinks, scrubbing stalls, cleaning toilets and tidying storage shelves.
June 2009 to Current
Magic detailing Baltimore, MD
Detailer
Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
Cleaned cars both externally and internally by hand or by use of b and ccompound equipment.
Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
Provided on-site detailing services to clientele at worksite locations.
Vacuumed car interiors to remove any dirt and debris.
Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
September 2019 to June 2020
KBP Foods Abingdon, MD
Manager
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Trained employees on additional job positions to maintain coverage of roles at all times.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Assigned tasks to associates to fit skill levels and maximize team performance.
Optimized productivity, streamlined program efficiency, and boosted profitability.
Established ambitious goals for employees to promote achievement and surpass business targets.
Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Automated office operations, managed client correspondence and tracked records.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Led staff meetings for team 10 to give .
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Handled over $1200 in funds each day in fast-paced f environment.
Cross-trained in every store role to maximize operational knowledge.
Assessed, optimized and elevated operations to target current and expected demands.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Strengthened product branding initiatives and coordinated effective marketing campaigns.
Generated reports to assess performance and make adjustments.
Reviewed employee performance every wwee and delivered constructive feedback to improve weaknesses.
May 2016 to December 2016
The Cleaning Authority Parkville, MD
House Cleaner
Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed. If it isis in my cleaning book for that house.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests. If the customer provides the sheets.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Interacted pleasantly with clients and guests when performing daily duties.
April 2008 to November 2008
Ramada Inn Edgewood, MD
Housekeeper
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Interacted pleasantly with clients and guests when performing daily duties.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Checked 28 rooms per day to verify vacancies post-checkout.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Requested maintenance orders to fix non-working equipment and address room damage.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Laundered sheets and removed stains to restore linens to pristine condition.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Education and Training
Tesst College Catonsville, MD
Some College (No Degree) Medical Billing And Coding
Completed continuing education in mmedical billing and coding
3.5 GPA
Certifications
Certified sservsafe food,kkbkpb - 2019
Certified sservsafe, kkbpf - 2019
FFast food Training - 2019
FFastFastFFast, k - 2019
Accomplishments
Promoted to mmanager due to bbeingbbeing a good employee and eeagereeager to learn that achieved 6 months.
Promoted from ccrew member to mmanager, in less than 12-months
Consistently maintained high customer satisfaction ratings.
Recognized as Employee of the 6 months for outstanding performance and team contributions.
Activities and Honors
Member, Small Business Association (2008 - present) I have cleaned and have
Additional Information
I am very dependable, reliable,and punctual. I'm always looking to move up in the cleaning industry. I'm out going and optimistic. I'm a great people person. I have really good communication skills. I have learned some cleaning tricks along the way that can sometimes come in handy. I'm a natural leader, people seem to come to me for work advice all the time. I believe I would be a great asset to ur team and business.
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