HR Generalist
Resume:
CANDICE R. MOORE
*****@***.***
SUMMARY
• Motivated, results-focused Human Resources Administrator with over 9 years’ experience in various facets of HR including, Employee Relations, Benefits, Workers Compensation, Talent Management, Process Improvement, and Compensation.
• Experienced working in various industries including Healthcare, Government, Retail, and Banking.
AREAS OF EXPERTISE
Benefits On boarding Compensation
Performance Management Training Workers Compensations Recruiting and Staffing Payroll Interviewing
Orientation Family Medical Leave
PROFESSIONAL EXPERIENCE
West Tennessee Healthcare 7/19-Present
Compensation and Benefits Generalist Jackson, TN
• Reconcile and submit invoices timely for payment.
• Evaluates new and revised positions to recommend appropriate pay range of jobs by using the formal salary administration policies and evaluation criteria.
• Completes analysis and calculates appropriate salary grade and rates.
• Presents benefits information as the backup for New Employee Orientation when needed.
• Works closely with benefit staff to conduct annual enrollment, audits and benefit rollovers for the new year.
• Assist administrative activities with benefit (i.e. Benefit Surveys) and compensation (i.e. Salary Surveys) as needed.
• Handle escalations of employee benefit questions and/or enrollments or changes, internally and externally.
• Assist the benefits specialists and employees as needed.
• Reports medical numbers monthly to Budget and Performance Reporting and process Admin Charges Invoices.
• Update Summary of Benefits and Coverage prior to annual enrollment.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies. 2
Belk Department Store 8/16-8/19
HR Assistant/Sales Support Team Jackson, TN
• Provide high volume full-cycle recruitment with responsibility for over 40 open positions recruiting for Team leads, Operations, and various Sales roles.
• Work closely with hiring groups to create and refine hiring goals and objectives.
• Assist with providing high volume full-cycle recruitment with responsibility for over 40 Manage external agency relationships to maintain candidate flow and control costs.
• Assist with on-boarding process for all employees.
• Answer employee questions regarding benefit plans.
• Complete all initial start-up paperwork on all new employees at the time of hire.
• Manage the Cash Office.
Tennessee Department of Transportation 2/12-7/19
Administrative Services Assistant 2 Jackson, TN
• Responsible for HR administration for over 100 employees to ensure compliance with corporate policies and applicable employment law.
• Oversee Workers compensation claims to direct medical care of injured workers.
• Manage the compliant process for handling FMLA leave.
• Assist with creating a new hire package and orientation program.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
• Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Administer company New Hire Orientation Program to newly hired employees.
• Advise managers and employees consistent with company policies, procedures, and programs and facilitate resolution on employee relations issues.
• Complete all initial start-up paperwork on all new employees at the time of hire.
• Oversee Accounts Payable and Purchasing
• Oversee Timekeeping/Payroll
• Created and Oversee the process of completing Contract Finalization Regional Hospital of Jackson 4/07-2/12
Receptionist/Office Assistant Jackson, TN
• Coordinated admission processes and prepared medical records and agreement packets.
• Overseen the admissions staff of 6 employees.
• Trained new employees.
• Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
• Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
• Compiled a new method of handling medical records. 3
EDUCATION
University of Memphis
Bachelors of Professional Studies
Jackson State Community College
Associate of Science
AFFILIATIONS
• Member of University of Memphis Alumni Chapter
• Member of Jackson State Community College Alumni Chapter
• Youth Mentor at Light of Life Ministries
TECHNICAL SKILLS
Microsoft Word, Excel, PowerPoint, Outlook, People Soft, Work Day, Edison, NeoGov, Reflexis, Site Manager, Maintenance Management System, Internet, HRP, eforms, Laserfiche, SmartBen
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